Hotel Dengan breakfast di Merseyside, United Kingdom

Overall, this hotel exceeded my expectations. The room was spacious and clean, and it came with a kettle and coffee. The location is incredibly convenient, not only close to the docks – perfect for an evening stroll after dinner – but also right next to James Street Station, which makes it super easy to visit nearby cities like Chester. This hotel offers great value for money. If I had to mention any downsides: there's no breakfast, and both elevators were out of order during checkout. I had to walk down from the 5th floor, but thankfully I didn't have much luggage.

I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did. On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood. The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy. Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more. Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left. Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.

Great stay at the Knowsley. The staff were friendly and there is parking which is a bonus. The rooms were generally clean but the dining area could have been cleaner - some crockery needed re-cleaning. The fire alarm went off mid way through the night but was quickly dealt with. The breakfast was OK - a good selection of food but the ingredients were of low quality and quite greasy. I'd stay here again however but would go elsewhere for breakfast.

Booked for Haydock Races however the race day got cancelled unfortunately.  We were a group of 10 and still went to the hotel.  We went into Newton Le Willow had drinks and a curry.  Hotel is nice however looking tired.  Towel rail was on roasting all day/night which made the bathroom far too hot.  Otherwise a nice room.

This was one of the worst hotel rooms we have ever stayed in. When we arrived, we were greeted by a pleasant front desk clerk. The lobby has a lot of character in keeping with the Titanic theme and the pictures of the rooms had the same theme. We arrived at our room (fourth floor #46) located on a dark hallway that was being painted. The room was large and also had some plush features like the curtains, furniture, chandelier and wallpaper. Unfortunately, that's where the positives ended. Our room was very hot, with no ventilation and one small fan. The desk clerk offered to bring a second fan when we requested a hair dryer, but the second fan never arrived. The windows could not be opened even a crack ”due to safety reasons”. The room was sweltering and sleeping was extremely uncomfortable. In addition, the carpet was very dirty, there was mold on the wall above the bathtub and the sink, the lights beside the beds needed to be replaced, and the towel rack was missing from the wall. There was a small kitchen which was nice, but it was missing the basics (glassware, silverware, plates) and one of the drawers was missing its front. In short, the room was in bad shape and we are very surprised they would host anyone in that room. In the lobby, there was a young man sitting at the Concierge desk and when we asked him for directions, he said he was security and had no idea. He could not have been less interested and barely looked up from his phone. Apparently, the rooftop bar is nice, but we did not go there. We have stayed in a lot of hotels and are pretty easy going when it comes to our expectations. This hotel has so much potential, but the experience was a huge disappointment and we would not stay there again and cannot recommend anyone stay there.

We checked-in quite late, but was helped instantly by a member of staff. Very efficient. Breakfast was great, with a lot of different options. I did however find a used mug and spoon in our room, but as we checked-in late, we didnt go and complain.

The hotel was really lovely. Most of the time we were greeted with friendliness. It was very clean and tidy. We changed our room from a twin to a double and there were no issues with that. I was disappointed that the spa leisure facilities were closed as it was one of the reasons we booked this hotel. Some of the decor is a bit dated but there are some lovely period features that enhance the hotels ambiance. A very good location for anyone arriving into Liverpool Lime Street.

The hotel was ideally situated where we didn't have to walk far to the venues which were approx 6-10 minutes walk. The hotel has a large underground car park that kept our car safe and secure, not many hotels have a bar and seating for guests which we thought was convenient, the room was modern, very clean and loved the high pressure shower that is adjustable, breakfast was lovely we prefer a full English with all the trimmings, though there is the continental option and as it was a buffet we ate as much as we pleased. Lots of things to do and see in Liverpool and a large shopping centre that we discovered on our way back from the Cavern club and eateries on the dock side All in all a brilliant first stay in this hotel and 2nd time in Liverpool...oh and a shout out to the receptionist who helped me with our parking, very patient. We are planning our next stay at this hotel for the near future.

Perfect location. Walking distance to main locations and city centre. We had a private room with bathroom, so can’t really say how was it in share rooms. We had big windows in our room but not really nice view. However, we didn’t went there to look outsid the window. Very clean place overall, looks like newly refurbished. Very friendly and helpful staff. We enjoyed our stay and would recommend.