Hotel Reykjavik dengan Gim

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

Most probably the best hotel in Reykjavik, modern, new, everything in great condition and with a great location. That being said it is a very expensive hotel even for Icelandic standards. So let me start with the highlights of this hotel: - Very comfortable and great materials condition. - AC with individual room adjustable temperature is a great plus for Iceland. - I got the basic room and it felt big enough, modern and super clean. The bathroom was also big but there was no bathtub unfortunately. Great comfortable bed and sheets. - Le Labo bath products are truly amazing. One of the best I ever tried! I also appreciated that for ecologic reasons they weren't in non reusable small plastic bottles. - The rooms are silent and relaxing. I would change the black TV furniture as black always highlight the dust on it.. even when the room is nicely cleaned. - The breakfast is big and overall with good quality. But daily variation should be bigger. - The location is perfect to stroll along the shops and walking distance to the most important city spots. - The spa is beautiful and very interesting. Probably the most well designed small spa in a city hotel I have ever seen. Complimentary use of the spa is a very nice touch indeed. Although it was a really good expericence in no way this was a perfect stay specially when the price tag is considered: - The hall and corridors cleaning left too much to be desirable. At least at 3rd floor corridor there was dust, earth and stains that remained for the whole 3 night stay. It is strange as the rooms are really well cleaned (maybe it's a different team? maybe someone forgot that the corridors are also to be cleaned?). - The reception. It is always busy and sometimes feels chaotic at the proper hotel entrance. I also felt that some guest were treated differently and with more care. I got no welcome drink or even the suggestion to leave the bags. That's ok for me but then I realized the guest next to me was immediately offered all of this. I mean.. consistency is important at this level. - Hidden fees. Ok maybe it was a misunderstanding but when we arrived we were told that the hotel had valet parking only. But nobody told us the extortion each night of it. At the chekout there it was though. Also in the breakfast there was no specific tag with the champagne price but after I filled a glass with it a waiter quickly send me the bill to sign. I mean it is very bad to mix not included stuff in the buffet. Also every egg besides the scramble had a price tag. I mean for almost 700 euros a night is it reasonable to charge for a egg toast?. - The room curtains. Beautifull but totally off for iceland summer status (2-3hours of darkness). Light comes in in every curtain fold so it is impossible to cover it. Every night I woke up several times due to too much outdoor light in the rooms. This should be quickly addressed. It honestly really bothered me. - The spa only opens at 12h00 meaning you cannot use it

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

Hotel staff was very friendly and cooperative. hotel is tidy . I was staying with my wife just for 2 nights and we both are satisfied. Location was great . Hotel window view was amazing .only 8-10 minutes walking distance from bus station. Just 15-18 minutes walking distance from famous Hallgrimskirkja church, rainbow street.below I uploaded some pictures from window.Highly recommended 😍

We had an enjoyable stay at Alda hotel. The location is perfect, all the shops and restaurants are nearby. The reception staff are friendly. Jorge was amazing and was extremely helpful with helping us book our transport to the airport. Will definitely stay again in the future. Highly recommend!

The hotel was perfect for visiting Iceland. Clean, new, with sleek decor. It was actually prefect for the rate and this type of trip. As a Hilton gold member, I had access to the spa amenities and daily breakfast. Everyone at the hotel was friendly and accommodating. The only thing I would note would be the lack of air conditioning controls in the room. I don’t think you can control your ac/ heat as the room only had a thermostat that you can raise up or down but couldn’t select cold or hot. The room did get stuffy at night so we had to open the window for air. Also my room faced the wall. There was absolutely nothing to look at other than a concrete wall. Other than that, our stay was great and the price was very reasonable. I booked a massage the last day of my stay and I enjoyed the spa offerings.

酒店有兩個門，一個正門，一個後門用於各種預訂活動的接送（在預訂極光或出海等活動時，最好和旅行社確認一下地址，攜程上面的地址是sigtun28，但是接送是在sigtun38，應該就是後門地址）我們第一天晚上的極光，就一直等在正門，打了電話給旅行社，才知道司機一直等在後門，跑到後門去，司機又已經開到前門來了…折騰了一下… 酒店有很大的免費露天停車場，對自駕出行很友好，不用費腦子去找停車場。離大教堂等景點大概5-8分鐘車程，步行就要15分鐘左右，在大冬天裏就不怎麼友好了。 早餐中規中矩，符合冰島當地一般水準（和之後住的希爾頓差不多）有自己動手現榨的橙汁，挺好喝的（可能是因為是自己榨的吧…） 酒店餐廳掛了很多獎牌，應該在當地是一家出色的餐廳吧。但是由於時間上的安排，沒能去吃一餐，現在還是比較遺憾的，如果有時間的話，可以嘗試下。 房間大小能接受，床品也相對舒適（可能因為時差和太累了吧，睡得好得不得了）衞生間有浴缸和淋浴房。暖氣是裝在窗台下的暖氣片，拉上窗簾的話，效果就不太好了。對了，這個酒店有一次性拖鞋，就直接放在房間抽屜，這在歐洲比較少見。

午前2時ごろホテルに到着。ドアは閉まっており、インタホン等も見つからず。ドアをドンドン叩いてようやく中に入れたが、寒空の中ホテル外で過ごすのかと一瞬焦りました。インタホンぐらいはつけて欲しいですね。立地は街の中心部で申し分ありません。部屋も清潔ですが、日本のようなアメニティは全く期待できず、最低限のものしかありません。歯ブラシと髭剃りは持参必須。受付の対応はいいです。朝食は簡易なもので、ほぼ毎日同じメニューで、さすがに5泊もすると飽きてきます。裏手に有名なホットドッグ屋がありますが、いつも行列＋値段も日本円で１つ700円ぐらいします。美味しいですが、特別にどうということはないので、土産話になる程度か。夜から朝7時までは玄関もロックされるので、ルームキーはいつも持ち歩く必要がありますので注意が必要です。ルームキーはカード式ですが、木製です。

設施不錯 環境很好 附近有美食 到哪裡都很方便

我們到了上面的飯店地址後員工告知我們訂的是在另外一間，有點詭異，因為我的手機系統上是寫原本的這間沒錯，但員工都這麼說了我們只好先去他說的Grandi center hotel check in, 幸好確定是Grandi center hotel, Check in 時還有送2杯迎賓飲料兌換券，很棒👍🏻