Hotel Solidaridad dengan Gim

Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating. The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting. More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes. The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space. If you want high end luxury visit Maroma.

Abba Suites is sweet! Great downtown location. Right in the middle of it all on 10 & 10...We stayed here a total of 10 nights on our month long family beach vacation. The rooms were great...very nice and newer...full kitchen minus the oven which you dont really need on a trip to Mexico...seperate bedroom from living area which was nice for mommy and daddy 😄🙌. The absolute best rooftop swimming pool view...were we could watch sunrise & sunset! The standout stars were Denise & Nevida! They are just great and made this stay extra special for us. Everytime we walked in the building they were so welcoming and helpful with any questions or suggestions we had. Honestly we could easily just talk and hang out with them. Nevida turns out to be very good at rubik cube solving and our 7 year old son took a liking to him right away and even with how busy he was he took the time to teach our son some super helpful tips and encouraged him to keep practicing the rubiks cube. Keep being Awesome you guys! See you again next time we are in Playa 😄👍

Service at reception/ lobby is fantastic, helpful and friendly. Also at the pool, staff tries to do their best as many people order and I think they need more staff to service everyone. However, at the restaurant ‘La cocina’ for breakfast as well as Dinner at the Sushi restaurant: service was pretty slow, even some dishes were forgotten and we had cancelled, some food arrived cold — needs to improve the table service. I didn’t appreciate that most of the weekly activities scheduled needed extra $. Need proper beach place to walk along. Is fun they have an arcade for extra entertainment.

The hotel location was really great. It's just one street away from a very lively and loud street, so the hotel is in a calm location during the day. However, at night, during the weekends it still gets noisy until 2 am. It's only a five minute walk to the beach which was full of sargassum the time we were there. The room was a good size in the bed was very comfortable. We also used the gym which was fairly equipped and the pool look good, although very narrow. Our stay included breakfast, which was à la carte where you choose one main dish/person and 3 drinks (which only included black coffee, juice and tea). Not really worth it for a short stay in my opinion. First day we had an issue with the breakfast order and the restaurant staff handled it poorly, but it was ultimately resolved with the reception staff, Alma, stepping in. I have to thank Alma for being so understanding and kind to us, every day during our day. We also had an issue of missing some cash, and I think the manager handled it really well; the investigation, giving us the update, all of it.

It was AMAZING! I had such a great time there! The staff were super friendly and the food was delicious. I made sure to eat and drink as much as possible, I think I ate too much! There is only a buffet breakfast and lunch and dinner at the restaurants. It's à la carte (if you paid for the package) and you can order as much food as you want. Mexican food for lunch and Italian or Mexican food for dinner (you have to book for dinner). I also love that the rooftop bar has unlimited great food for the whole day. The pool area was nice and so was the furniture. My room was huge and very spacious, I did not have the best view which didn't matter because I was upstairs on the rooftop for most of the time. They also stock the room fridge with soft drinks and beer which are unlimited. Each floor has a water cooler machine and an ice machine which was great when it came to refilling my water bottles. I think it's a great idea instead of the single use water bottles. I highly recommend staying here, my only regret was not staying here longer. I will be back in the future! 

Pros - the staff is all wonderful. The resort has been recently renovated so it’s in relatively good condition.  Cons - the food isn’t great… I would call it mediocre verging on poor. The a la carte restaurants weren’t great either and I would call the booking system/insane red tape process to visit the a la carte restaurants off putting, verging on insane.  I probably won’t be back for the above stated reasons, but I must reiterate that all of the service staff were truly lovely and no question the highlight of the trip.

We stayed at the Viva Azteca Hotel for 7 days to celebrate our wedding anniversary. When we entered our room, the small gestures made for our anniversary made us very happy. All the staff members are smiling and doing their best to ensure you have a relaxing holiday. The resort has a perfect beach. However, the sea was very wavy and covered with sea plants. The food and evening shows were very good. There are plenty of places to visit around the hotel. It is also within walking distance to the 5th Avenue in the center. As a result, we had a wonderful holiday. Thank you Viva Azteca, you brought color to our lives.

Property was developed in 2017 - but similar to other constructions in Mexico it was developed hastily and with poor materials. The wear and tear on the property, and lack of maintenance is noticeable. As for the plumbing situation, the stench of sewage came from the bathroom every night. When the neighbours showered, you could hear the water system very loudly. In general, it was more of a 3.5- 4 star hotel - definitely not 5.

Firstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.

Sehr schönes Hotel mit vielen Pools und Grotten, aber leider etwas unübersichtlich und kein direkter Strand Zugang. Sehr gut geeignet für Familien erst recht wegen dem Zugang zu den umliegenden Parks.