Hotel Kampala dengan Gim

來烏幹達這麼多次，住過不少酒店，這是我目前住過最讚的一家，沒有之一！酒店位置特別好，開車去最近的商場Lugogo Mall也就幾分鐘，買東西超級方便~ 酒店的餐廳就在五樓，本地廚師做的中國菜味道特別好，吃着很有家的感覺，贊贊贊！！！。房間乾淨整潔，陽台上能直接看到對面的高爾夫球場。床很舒服，晚上週圍很安靜，睡得特別香。 工作人員服務態度超級棒，不管是辦理入住還是解決問題都很快，讓人感覺特別貼心。 下次還是會選它，推薦！！推薦！！！

It was perfect experience overall.

酒店不大，但是各方面都很到位。乾淨、安全、舒適。尤其是早餐特別好。坎帕拉的治安不是特別讓人放心（其實應該是見不得那麼多荷槍實彈的保安）所以衹是在朋友陪伴的情況下才出去逛了逛家樂福。平時的晚餐也在酒店餐廳吃的，總的來説不算貴。口味還算可以。大家可以猜一下那盤比臉大的中式烤羅非魚配米飯摺合多少人民幣？

I stayed here with my husband for two nights on the recommendation of a friend and we found it a very charming oasis in the middle of bustling Kabalagala. The location is also convenient. We had a business room on the second floor - it was super spacious, with a desk, a big bed, a super comfy lounge chair, teamaker, coffeemaker, closet. I found the light in the room a bit bright and the pillows too big and didn’t manage to adjust the a/c to less cold but other than that the room was very comfortable. There was also a lovely terrace with a view over the roofs of the area. The bathroom was nice, except there was no hot water on our second morning - apparently that’s due to the fact that they are solar powered. We asked for a blow dryer at the reception which was no problem. The have the very nice Kenyan Cinnebar cosmetics (shampoo, conditioner, shower gel, hand wash) except no body lotion. The backside of the hotel can be noisy with cars honking, goats, chickens etc. - the cottages are probably quieter but also buggier. Anyway, it didn’t bother us too much. We loved the spa - the location is great up on top of a cottage - Barbara, Sarah and Isaac spoiled us and it was so relaxing. I would highly recommend a spa treatment! The pool looks lovely but we didn’t use it. They also have a super nice gym. The front staff were kind and efficient. The breakfast was nice but the staff there were rather slow. Took a long time for a coffee order to arrive and utensils were sometimes missing (for fruit, porridge or spoons on the table). But they have a nice buffet with lots of options and the porridge and dawa are the best. The compound is super convenient as well with three restaurants and a gourmet supermarket as well as a hairdresser and a gift shop. We would come back!

There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala. Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane! Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening. Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full. Noah, thank you for all your help in making the tasks I needed completing easier and quick. Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind. Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night. In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras. Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies. Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service. Sharon it was lovely to see you and wish you all the best. The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money. Samuel, thank you for your speedy checkout and your advice. Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future. Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive. With regards to the hotel, it was great to see some improvements to the room. The bed was very comfortable it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb. However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all! Also, the WiFi was a bit slow this time and got cut a few times. Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)

Чудовий готель, прекрасне обслуговування, басейн з підігрівом та спортзал на верхньому поверсі - просто бомба!!!

From the security to the front desk staff and other staff at large. They were super helpful. I would say like a hive mind all up to one task and that’s to assist and make one feel at home. I don’t remember all names but the housekeeping team was super clean. Grace at the restaurant was just amazing.Definitely coming back !!!!

Empfehlenswert - Mir hat es gut gefallen. Aber Achtung: Bei Buchung „Gemütliches Studio Apartement“ erhält man die unterste Zimmerkategorie (Nr. 20) in Nähe der lauten Wirtschaftsräume, in denen Betrieb bis in die späte Nacht herrscht. Besser sind die „Standard Suite“, die vor Ort 50$ kostet und großzügigen Platz anbietet. Wichtig: Reisestecker mitnehmen.

With my wife we had a great trip around this beautiful country Uganda. So after Kidepo we were really exhausted. We had about 6 hours to catch our flight back home so our very helpful guide recommended this hotel. The room was spacious comfortable and had a great view of the city. Downside: One: The restaurant doesn't serve lunch so we had to order from Cafe Javas and the driver guide delivered Two: For day use I was charged the full amount and given a printed receipt that showed the amount half day. Attempts to get back my bucks proved to be futile as the receptionist (name Isaac as per his tag and the receipt) who had been very helpful and friendly had turned into a super crook. This guy took advantage of our situation. I paid on check in and as we hurried to put the bags on the car when our guide (Gideon) came to pick us I remembered and asked my wife to get the receipt from the desk. A terrible experience at the tail end of what had been higher to a beautiful trip.

The hotel staff here are always around to make sure you’re happy and sorted, customer service is on point. The room was AMAZING, super clean and just feels like “home”. The views from the rooftop bar are actually insane and I think this is what makes Zara Garden a hidden gem! We Will definitely be staying here whenever we’re in Kampala, compared to the busier city centre hotels. ＜3