Hotel Flathead County dengan Gim

The hotel is conveniently located close to Costco, Walmart and a bunch of other stores. The room has been spacious and very clean. Breakfast has a great variety. There is a nice indoor pool. In general I really liked everything and me and my family enjoyed our stay. I would recommend this hotel and will stay again when in Kalispell.

Sangat bersih! Kakitangan semuanya sangat sopan! Berdekatan dengan makan di Whitefish, Kalispel dan Columbia falls. Hanya 30 minit ke pintu masuk Taman Glacier Barat. Kami pasti akan tinggal di sini lagi!

Great location near highway and many other restaurants, supermarkets, pharmacies. Very clean and laundry, pool, gym are good. Easy to park near your room. Laundry only accepts coins. Front desk seemed a little cold first. Later improved. Good breakfast selection and fast refill service. Clean and large room.

Homewood hotel has friendly staff, clean room, and quality bed. Its breakfast buffet has many varieties and they are all tasty. It is truly home away home, especially after a day long hiking in Glacier National Park.

飯店整體硬體很新，環境與設施也都不錯，是一間很有潛力的飯店。不過這次入住仍有幾個部分，希望飯店可以進一步改善。 建議改善事項： 1. 加強房間清潔 房間整體清潔程度仍有提升空間。既然飯店硬體很新，更應該維持良好的清潔與保養，避免新飯店很快因清潔不到位而影響住宿品質。 2. 建立更完善的遺失物處理流程 這次退房後發現自己帶來的過濾蓮蓬頭遺留在房間，我曾透過書信聯繫飯店，但沒有收到回覆；電話留下聯絡方式後也沒有收到回電。之後更親自回飯店三次詢問，仍被告知沒有找到。 3. 房務清潔應仔細確認房內物品 該蓮蓬頭是我自行攜帶的，退房時原本需要特別拆下，再換回飯店原有的蓮蓬頭。最後房間確實已換回原本的蓮蓬頭，因此房務人員在整理房間時應有接觸到該物品。建議飯店加強房務人員對房內遺留物的確認與回報機制。 4. 提升客訴及聯繫回覆效率 旅客已透過 Email、電話等方式主動聯繫，卻沒有收到任何回覆，最後還需要親自返回飯店三次確認。即使最終無法找到遺失物，也應該給予旅客一個明確的調查結果與回覆。 整體而言，飯店的硬體條件和新穎程度是優勢，也因此更希望能看到服務細節同步提升。建議飯店優先改善「房間清潔、房務遺失物管理、客訴回覆及後續處理」這幾個部分。 如果能把這些細節做好，相信可以更完整地維持新飯店的品質，也能讓旅客對飯店的服務更加放心。

性價比很高的酒店 平頭湖很漂亮 去冰川國家公園方便

Had a wonderful stay! The room was clean, comfortable, and well-maintained. The staff were friendly and attentive, making us feel welcome throughout our stay. Great location and excellent service. Highly recommended!

The location of the hotel is very good. It is quiet and surrounded by the nature. But we can drive to the great fall and some attractions are easy because it is easy to get on the freeway.

Grouse Mountain Lodge is definitely my go to hotel in Whitefish. Always clean, friendly staff, and great location!

現代而寬敞的房間。看上去是乾淨而整潔的，但是有前人留下的牙刷，以及桌子下有把叉子令人覺得打掃地並不認真。早餐是點餐制的，味道還不錯。