Terokai Ulasan Tetamu Hotel di Hailey

Mountain Valley Lodge Hailey Sun Valley
4.1/5100 Ulasan
Staff are lovely in this hotel ! they helped me so much!!! I love them all!!
Fairfield Inn & Suites Hailey Sun Valley
4.6/542 Ulasan
I am a Marriott Bonvoy member and stay at hotels on an average of twice a month for family adventures. This was my worst experience customer service wise at any hotel in the past five years of frequent hotel stays from Seattle to San Diego to Sun Valley and everywhere in between. When we visit the Sun Valley/Ketchum area in Idaho we usually stay at the Limelight Ketchum. I chose the Fairfield Inn & Suites Hailey because it was pretty much a brand new property at the time. I also wanted to use my Marriott Bonvoy membership because it was a three night stay (3/17/22-3/20/22) and wanted to earn some points and had seen decent reviews. There was one Google review with a poor customer service rating but that guest was eventually helped by other staff members so I didn’t think much of it at the time. When my kids and I went to use the pool and asked where the pool was located, we were asked if we had a room key in a harsh and rude manner. Like I stated before, we average two hotel stays per month for the past five years and have never been asked if we had a room key when inquiring about the use or location of amenities. The other poor interaction with a staff member was upon walking outside to our car with a maintenance staff member whom we greeted with a smile and a hello, only to be blatantly ignored. Again, not an experience we have ever had before. The only good interaction that we had with a staff member was with a housekeeping staff member whom we greeted with a smile and hello and the greeting was returned with the same smile and hello. After reporting the experience to Marriott Bonvoy member support I was sent an email from David Hansen. I appreciate the return email and effort from him but didn’t feel like I wanted to have anything else to do with this particular property after the worst customer service experience we have ever encountered during hotel stays.

Frequently Asked Questions

  • Apakah hotel dengan Kolam yang popular di Hailey?

    Sama ada anda ke Hailey untuk perniagaan atau pelancongan, Wood River Inn & Suite , Airport Inn dan Fairfield Inn & Suites Hailey Sun Valley merupakan hotel-hotel pilihan.

  • Berapakan harga purata untuk hotel dengan Kolam di Hailey?

    Bagi hotel dengan Kolam di Hailey, harga purata pada hari bekerja ialah RM 1,081, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah RM 1,102.

  • Apakah promosi yang tersedia untuk hotel dengan Kolam di Hailey?

    Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia pada Trip.com.

Maklumat Perjalanan Tempatan

Bilangan Hotel14
Bilangan Ulasan341
Harga TertinggiRM 2,435
Harga TerendahRM 513
Harga Purata (Hari Bekerja)RM 1,081
Harga Purata (Hujung Minggu)RM 1,102