Hakone Onsen Ryokan Yaeikan

Love the hotel! Food is good, staff is courteous, room is spacious.

這是我遇到過的最差的旅遊酒店體驗。 1.酒店設施陳舊，到處都是難看的舊灰漬； 2.大冬天的空調製熱能力不足，直接把我們一行全部弄感冒不説，還呼呼響，搞得跟拉手風琴似的。 3.温泉泡池體驗跟澡堂子一樣，毫無泡的興趣，沒泡的人也要收温泉税； 4.洗手間這個洗臉池，水下不去，刷個牙都要等半天才能繼續洗臉； 5.實在受不了了，要求提前退房，告知費用一分不退。 什麼玩意，感情就是忽悠一個算一個？！四千多一晚不退錢也堅決退房走人！

2800多的房間真的讓我驚訝，驚訝的同時也被攜程網這麼大網站供應商管理折服。 1 我提前1個月預訂2800多，當時説緊張，可是當天我看了下，攜程我住這天當天1350元。酒店甩房理解，但是有個度啊！不然已經預訂的客人怎麼説？提前當冤大頭？（可見攜程供應商管理多亂） 2如圖見酒店，2800的酒店我真的被震驚😨了！！（最後一張的今天富士山住的同等價位酒店還帶景觀陽台比起來 這個酒店真的被嚇死了） 3 晚上被叮了5個包沒有任何驅蚊措施 😂😂😂 4 現在是夏天 酒店温泉温度高了，泡完太虛了也很悶！！最不好的體驗是員工下班直接進來洗澡😂😂😂嚇人 這不應該是這個價位酒店有的

老牌酒店經常來住非常喜歡，裝修景觀都做的很極致，服務人員雖然有些年紀了，可英文水平卻很不錯，箱根長期選擇

距離箱根湯本站約8分鐘，雖然房間古舊，但仍算整潔，除了公用溫泉，每房間也可預約一次私人溫泉，服務人員也十分親切

這個價位這樣的房間，非常的不匹配，我衹住了一晚，第二天起來9點多就走了，房費也沒有退回，平台能否協調一下退房費事宜

房間很好，比較滿意

Overall we enjoyed our stay at this hotel. Dinner was served at 6pm which we initially thought was a bit early but there were so many courses it took us ages to eat! Can’t fault the amount of food and despite us both being big eaters, we couldn’t finish it all. The beds were also surprisingly comfortable and breakfast was also big. Some points for improvement given the price: (i) 3pm check in and 10am check out is one of the tightest times we’ve had across our stay (ii) not much choice for dinner time nor 30 minute private onsen (iii) the table in our room was quite damaged and could do with a repaint on the edges. Only something minor but given there was only the table and two chairs in the room to begin with, it really stood out (iv) room was smaller than expected.

Our first stay at a traditional Ryokan and it was wonderful, a complete wind down from our 3 days in Tokyo! The private onsen which we reserved at check in was wonderful! And then we had the Kaiseki dinner and breakfast in our room which was a wonderful experience! Staff were all so friendly and accommodating when we left our back before departing for some more site seeing after check out! Highly recommend this ryokan if you are heading to Hakone!