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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
27 ulasan
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Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.2
Perkhidmatan4.3
Kebersihan4.3
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Semua ulasan(27)
Ulasan positif(14)
Ulasan dengan gambar/video(6)
Ulasan kurang baik(5)
Pengguna Tetamu
Menginap pada Jan 2023
Pasangan
20 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Feb 2023
So happen with super nice snowing view
Really really amazing
Good hotel with private hot spring for free
Terjemah
Angel Ki
Menginap pada Dis 2022
Pasangan
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada 9 Jan 2023
The hotel is near the bus station. There 3 bus route to ride to Hakone tourist spots.
Staff with good service and the room with private bath.
The meal is good and very traditional. There 3 private bath room for free. Love the hotel environment. Very relaxing and comfy. It’s very good and pleasant stay in this hotel. It’s good for family and friends to stay here. The room is spacious and comfy.
Terjemah
WONG
Menginap pada Nov 2022
Melancong bersama rakan
18 ulasan
3.7/5
Disiarkan pada 12 Dis 2022
Good experience and private hot spring is good
Dinner is delicious
In 2018, I stayed at this hotel and was absolutely amazed. The experience left such a deep impression on me that I couldn’t stop thinking about it. I fondly remembered the beautiful piano and violin performances in the lobby, the delightful room with a private hot spring on the balcony, and the cozy Japanese-style private dining rooms serving exquisite cuisine. At the end of last year, I finally booked another stay, excited to relive the magic. Unfortunately, this time was a letdown. While I couldn’t secure a room with a hot spring, the differences went far beyond that. The room I stayed in was quite ordinary, lacking the charm I remembered. The dining area had changed to standard partitions instead of the intimate Japanese-style rooms, and while the food presentation was still stunning, the flavors were unremarkable, and the portions left me feeling unsatisfied. Sadly, this stay didn’t live up to my cherished memories, and I know I won’t be returning again.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 21 Mac 2024
The staff were lovely and the concept of a private onsen in your room was great for a special occasion (we were on our Honeymoon); we also didn’t struggle to use any of the “shared” private onsen (there are three you turn up and lock the door and it is yours for 45 mins). These were slightly bigger than the private onsen hence why we used both. Whilst the hotel was a lovely experience after the wonderful chaos of Tokyo I’m not sure it was worth the £330 a night we paid. The room needed updating - there were patches of masking tape covering gaps in the floor for example. We also experienced a loud humming noise in our room the duration of the trip that couldn’t be fixed; despite the staff being super helpful. We were in room 47. The food was an experience! If you enjoy sashimi / raw fish you will love it. I have attached pictures of the menu both nights we stayed; night two menu was much preferred. The breakfast was a unique experience (fish and rice) which was nice to try but not our cup of tea as Westerners! Still amazingly presented. Disappointing only water or oolong tea was included in the price and we had to pay 800yen for a beer with the meal given we’d paid so much to stay to begin with. In summary: definitely worth staying somewhere like this on your trip to Japan! But it is expensive so don’t expect a full “five star” experience
Terjemah
Pengguna Tetamu
Menginap pada Sep 2023
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 2 Okt 2023
large, comfortable, scenic rooms with a nice seating area with tatami floors. excellent japanese breakfast ...only problem is , it has to be booked in advance. as with the dinner ...kaiseki dinner but requires a prior booking so we missed out on that. Lovely private and public hot baths. nestled among trees and greenery. quite a revitalising stay!
Terjemah
Pengguna Tetamu
Menginap pada Apr 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 8 Mei 2023
We stayed for two nights at this wonderful resort, and it felt like a dream. We booked a suite with a private onsen. The room itself was very large, and the beds quite comfortable. I can't say the same for the sofas, which felt as if they had seen better days and felt awfully springy; thankfully, we didn't need anybody to sleep on them overnight. The private bath was of course the main attraction, and it was just wonderful -- it was so enjoyable we took 4 dips just on the first day. We also tried the family bath down on the 1st floor one afternoon; at no point did they all look full and they were great for stretching out your legs and getting more space to soak in. The food was the other star here. Both dinners were spectacular. The food was traditional Japanese food, with no substitutions or changes; some of the dishes were certainly things we wouldn't have ordered if given the choice, but turned out delicious. For breakfast, we were not offered a choice but simply served a Japanese breakfast. I'm not sure everything was to my palette, but the parts that were were cooked to perfection. I'm talking some of the most perfectly grilled fish I have ever had. The front desk staff was impeccably polite and spoke English with no problems at all. They happily took our bags when we arrived hours before check-in, and even provided some maps of the area. No complaints at all. The resort looks close on the map to Kowakidani train station, but trying to walk the hilly road with no sidewalk while dragging two suitcases was not at all a pleasant experience. The hotel does offer a ride in their private van to/from the train station, which we took advantage of upon checking out and would recommend. Otherwise, the main transportation available is the H bus, which is convenient (running from Hakone-Yumoto all the way down to Lake Ashi), but only comes every 15-20 minutes, can be very crowded, and takes many many tight turns -- great for sightseeing but not recommended if you are bringing luggage!
Terjemah
Pengguna Tetamu
Menginap pada Dis 2022
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 7 Jan 2023
I wanted to give it a 4.5 star but half a star is obviously not possible so I just round it up lol Anyway, the location is convenient, pretty close to the train station and the good thing is that they gave me a ride from that train station to the hotel, a really good courtesy ride! Bus is also a good option and the closet bus stop is like a 5-min walk away. There are a few things that I really like about this hotel: 1. The art pieces and decor, very detailed, that distinguish itself from other properties 2. The dinner was soooo good! One of the best ryokan dinner experiences I had 3. The in room hot bath is great and it comes with the price that we paid which is a good deal 4. The private bath for rent was not busy, and when I say rent, it is actually free. I went during the autumn leaves season so I could actually view the autumn leaves when I bath, so going in the red leaves season would give you a surprise 5. This is a cozy and quiet hotel, so if you long for some quiet time this would be the place to go. The thing to improve is that some areas of this hotel are dated which need some touch up. But I can live with those, not major actually. All in all I would recommend this hotel!
Séjour der rêve . Grande chambre avec balcon donnant sur une vue époustouflante de la montagne . Le Onsen privée reste une pure merveille . Le coté légèrement désuet accentue encore le charme .les installations restant par ailleurs de très bonne facture. L'hotel est idéalement situé à quelques pas de l'arrêt de bus reliant les principaux sites d'interêt d'Hakone. Nous pouvons rajouter l'esprit particulièrement commercial de la direction qui n'a pas hésité à modifier notre reservation sans aucun frais et le jour de notre arrivée suite à une erreur nous étant entièrement imputable, rien ne l' obligé à ce geste et nous aurions parfaitement compris la facturation d'une nuit perdue . Le personnel très professionnel et sympathique rajoute encore à cette experience que nous inscrivons à notre "short list" des étapes que n'oublierons pas.
Hôtel qui a dû être magnifique mais qui est complètement vétuste et mal entretenu. Rien à voir avec les photos. Personnel, nourriture, infrastructures, rien n’y est, et certains bricolages dans la salle de bains m’ont laissée perplexe, voir inquiète. Du coup prix excessif pour ce qu’on a… Dommage.