Ulasan Hakone Kowakien Hotel

The location is nice. We also had some passes to use the bath next door/ the hot spring section was the better choice. The buffet was convenient as there aren’t many places to go eat at around The buffet was really bit bland it seemed it looked better than it tasted.

we love this renovated hotel, perfect for family with the onsen park right across the street which was included and we enjoyed a lot. The breakfast and dinner were also very nice. Even the in house onsen was very proper. Will definitely come back

The hotel was excellent, service was great and check in was easy. The food in the hotel was delicious for both breakfast and dinner. The room was clean and spacious, easy to travel around as the bus stop was just outside the hotel. Nice garden for us to stroll and was fortunate to see fireflies too. Free tickets to Yunessun was a bonus.

So far so good for my stay..any my reasonable requested they could make it for me, but some country's the guest they didnt line up no matter what happpened..

Very beautiful place and had buses going directly to it. Gave free admission to the onsen opposite with free rental of robes and swimwear as well. Very nice stay in general. However staff was quite cold. They didn't even have a shoe dehumidifier like other budget hotels, which was surprising given its price point. The free buffet food was actually one of the worst tasting food I've ever had in the whole Japan. So I guess it depends on what you prioritise.

Great experience and highly recommended! Love their breakfast and dinner varieties. ☺️☺️

Clean and convenient

攜程預售券買了兩晚，每晚一千一百多，包早晚餐 公共温泉 還有一個水上樂園。是本次日本之行最好的酒店，面積大，超寬雙人床，每天醒來都能看到綠油油一片山林，而且是私密的景觀，很治癒。沐浴馬桶洗漱三分離。自助早餐和晚餐都很豐盛！由於有紋身訂了私湯，泡得很舒服，私湯裏的洗浴護膚產品都是pola。酒店隔壁有個便利店可以買小飲料。從小田原坐H線大概半小時直達酒店門口。從酒店坐M線又可以直達御殿場奧萊！交通很便利！

重新開業一年時間，是最好的入住時間 設施都很新，但沒有裝修的異味了 酒店到強羅的免費班車，時間表見圖1 出了班車還有箱根pass可以坐的登山巴士可以到酒店，途徑雕刻之森美術館，時刻表見圖2 自助餐很豐富，從早上開始就有冰淇凌，各種酒類和刺身提供 早餐一碗自製的刺身蓋飯，一碗小湧園咖喱飯🍛 簡直是碳水怪物們的天堂

環境沒得説，房間很大，衞浴乾濕分離很方便。入住第一天去温泉樂園玩得很開心。早晚餐都很豐盛，可惜沒有雪蟹腿，單點了一份，味道一般，可能是臨時化凍用水泡過，沒有鮮味了。第二天下大雨一整天，遊覽箱根的計劃泡湯了，本打算繼續去温泉樂園玩，可惜不開門。但是第二天房價更貴了700多人民幣，又不是週末，不合理啊！晚上衹能去6層浴場泡了會，孩子們就不感興趣了。酒店有去強羅的班車，上午人多也沒坐上，雨中去等公交車了。綜上所述，對於五星級酒店來講還差強人意。

酒店在小湧園，位置很好，巴士站下來就是，邊上還有個全家，後面連着個很大很美的花園，晚上可以去看螢火蟲。酒店是新造的，所以設施都特別新，房間是滿滿的日系風格，進門需要脱鞋，定的是標準客房A型，空間很寬敞床品很舒適。酒店6樓有自家的温泉，還贈送了對面yunessun温泉，可以同時體驗傳統泡湯和水上樂園，逛了一天回來泡個温泉別提多舒服了。酒店的餐食也很棒，早晚都是自助形式，菜品豐富味道也很好。酒店下午3點才可以入住，第二天10點就要退房，退房後可以自助存儲行李，超級先進。

設施：新建的酒店，設施齊全 衞生：衞生環境很好 環境：比起東京的酒店可以説是很大了，兩張雙人床睡四個人都沒問題 服務：可以自助辦入住、退房，確實不如日本客人溝通的多，可能還是語言不同的問題，不像其他評論裏説的歧視的問題，因為第二天坐車，服務生小姐姐還是很耐心的告訴我們怎麼坐車去強羅 自助餐是是西式+日式，比純日式更容易接受 酒店温泉和贈送的對面温泉都很好

衞生：不錯，很好，裝修很新很日風 環境：花園面積巨大，比酒店的面積還大，環境優美，晚上還可以去花園裡麪看螢火蟲，有山有水 設施：6樓泡温泉，池子不大，看不到什麼景色 服務：服務比較熱情，有相當多的職員會中文，但不提供飲用瓶裝水的補充，需要另外購買，不過我覺得是小事

酒店shuttle bus四點多就沒了，到的晚得自己坐公交。 訂了晚上的私湯，服務員強調把牌子掛門上，鎖好門。結果我們都在裸泡的時候有人拿鑰匙開門，我們大喊一聲那人才沒進來。 還鑰匙的時候去前台説了一句，前台就説可能是清掃的人，語言不通對方連英語都聽不懂，懶得**了。 私湯房間也悶得不行，窗户衹能開一個小縫，體驗一般。