Hotel berhampiran Die Jugendkirche, Hamburg

We enjoyed our stay at the hotel. Pros Good location and only 5 min walk from the nearest train station (keep walking when you see the sign on the side of the building as the entrance is round the next corner). Got a deal for 2 double bed room for 3 adults including breakfast - booked direct as comparison sites only include 2 breakfasts. Buffet breakfasts had both cooked and continental style food. There was plenty and they serve English breakfast tea. Comfortable beds and decent bathroom. Friendly and helpful staff. Cons Air con was not great and barely made a difference. We were on the Große Bleichen side and with the windows open, we heard noisy speeding luxury cars and the refuse collectors that both woke me up. We kept the windows shut after this. I would ask for a room on a different side if we visit again. I can't comment on the restaurant as we ate out in the evening.

Thoroughly enjoyed my 3 night stay! The rooms are so warm and clean and the location is just perfect- literally across the road from the central train station! You can walk everywhere from the hotel or take the train anywhere in the city and direct train yo the airport only 30minutes! Would happily stay again ❤️

Ich hatte ein Zimmer im Dachstock mit massiver Dachschräge und einem eher kleinen Dachfenster. Ich weiss gar nicht, ob das als EZ oder DZ läuft. Zu zweit wärs kaum gegangen. Alleine alles okay. Auch wenn man natürlich keinen Ausblick hat... Die Einrichtung war jedoch modern und recht geschmackvoll. Das Bad war im Verhältnis zum Zimmer recht gross und absolut okay. Überhaupt, unter dem Titel Preis-Leistung war das Angebot sehr gut. Klar, ein paar Abstriche muss man machen: Nur ein langsamer Lift. Kein Kühlschrank, keine Gläser, Kissen waren qualitativ schlecht. Viele TV-Sender - wie z.B. RTL - können komischerweise nicht empfangen werden. Anscheinend wegen fehlender Satellitenschüssel... Für heutige Verhältnisse eher erstaunlich. Im Zimmer gabs in der offenen Garderobe einen einzigen Kleiderbügel. Auf Rückfrage wurden dann weitere versprochen. Aber eben nur versprochen;-) Wohl ein internes Kommunikationsproblem. Ansonsten war das junge Team an der Reception sehr nett und hilfsbereit. Gepäcklagerung war auch problemlos in einem gesicherten Räumchen möglich. Lage war sehr gut, gleich beim Bahnhof und somit unmittelbare ÖV-Anbindung. Rund ums Hotel gibt es viele Restaurants. Das Frühstück habe ich nicht ausprobiert. Somit war mein dreitägiger Aufenthalt ziemlich nyce;-)

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

This is an absolutely stunning hostel. The single cabins and double cabins are small, but very comfortable. There is more than enough toileting and showering facilities for everyone, and you always have plenty of privacy. The staff are super helpful and welcoming. The menu and drinks are great. The cabins come with plenty of built-in wireless charging, usb ports, built-in Bluetooth speakers and electricity points. Large and smaller towel per person, along with a bathrobe. There are plenty of shops, restaurants, bars, and clubs all within a few minutes walk. 5 minute walk to central Hamburg train station for the airport and all other locations. I am very impressed with this hostel and would recommend it highly.

La primera mañana vi extrañas manchas de sangre en la cama, avise al personal de limpieza, limpiaron sin mas sin decirme nada.., al día siguiente tenia unas ronchas en las piernas , espalda y pecho y la ultima noche un ”bicho” caminando por la almohada, lo mate quedando una mancha de sangre , tome foto ( y busque en internet y supe que eran chinches (nunca había tenido una experiencia de estas, así que no sabia nada la respecto), empaque y baje a recepción.... ,me dijeron que lo sentían y que me darían otra habitación, quise poner una reclamación pero dijeron que NO tenían hojas de reclamación, que enviara un email al hotel.. deje el hotel a las 5:30 a.m. Envié la reclamación por email y me respondieron lo sgte: ”Tenga en cuenta que las chinches no son un problema de salud y, lamentablemente, pueden aparecer en los mejores hoteles independientemente del precio y la clasificación de estrellas. Viajan por el mundo en el equipaje de viajeros que desconocen a sus pasajeros no deseados. Una vez que encuentran un nuevo hogar, se esconden en los colchones durante el día, lo que hace imposible detectarlos.” Osea que no hay medidas de prevención, control ...

Stayed in a single room, then switched to a 6 man dorm on the final night as it was Sunday and was expecting it to be very quiet. The single rooms are spartan and there is not even a chair, just some little stuffed stool. The issue in Hamburg is that accomdation is expensive in the city. For the same money, you could stay at a very nice 3 star hotel in many European cities! The 6 man dorm seemed quiet and ok, and then I noticed the issues. There were beer stains on the floor that acted as adhesive for my shoes. Crumbs and discarded sweet rappers in and around the bed. I had the room to myself so didn't complain. Settled for a decent night's rest. That's when someone came in at midnight (Sunday) and loudly stomped around, turning on all of the lights. They then took a shower and took their merry time settling into bed... For the price the rooms are not up to scratch. However, there aren't many ”cheaper” alternatives in Hamburg and the hostel (that charges hotel prices) know this. The check-in service was tedious and there's a queue at check in time. When I switched rooms to the 6 man dorm I said I wanted an early checkin to the that room if possible, and on the quiet side of the building (non motorway). They said no problem. Then, when I went to the room, it was of course on the noisy side. Went back and had to wait a couple hours longer before I could access the quieter room that I had asked for. The customer service is not great. They'll ask for your booking number even after you tell them your name. I did not feel like digging around for the number so I said my name and they searched for it (much to their distain probably).

Good hotel with strategic location for my family and I. Out of the city but not too far. Downside is the AC does not seem to be working, but overall stay is good.

Hotel is close to the airport and city centre. You can easily access all attractions from there. The breakfast’s variety and taste was surprisingly good. I fully recommend you to stay there. The only thing is hotel does not provide any toothbrush and paste etc. don’t think you will have when you arrive

OK - es sind immer noch die Möbel, die ich noch aus der Zeit kannte, als es das Forum Hotel war. Und das ist schon sehr lange her. Aber im Herbst soll die Renovierung losgehen. Der Empfang war sehr freundlich. Es hat richtig Spaß gemacht. Ich habe ein schönes Zimmer bekommen mit schönem Ausblick zur Stadt. Leider wird sehr viel gebaut, so dass man beim nächsten Mal vielleicht gar nicht mehr bis zur Elbe gucken kann. Schade. Dieses Mal gab es sogar einen Vorgang, der dicht war. Bis auf den Wasserdruck (15. Stock) der Dusche war alles in Ordnung. Aber das ist naturgegeben und damals kein Standard. Überrascht war ich beim Frühstück. Neben dem freundlichen Personal, das schnell abräumte, war das Angebot sehr vielseitig. Ich hatte nachgefragt: die Frikadellen schmeckten wie selbst gemacht (verbrannte Zwiebelstücke) und nicht nach Convenience. Aber man wollte sich nicht mit fremden Federn schmücken und meinten, dass es doch Convenience sei. Aber es war alles sehr gut. Ich werde wieder das Hotel mehr in meinen Fokus setzen, wenn ich wieder in Hamburg bin.