The Fontenay Hamburg

We had an amazing stay. The Spa was great for the rainy Chrsitmas Time!

Nice n big

Alles Super, schönes Hotel. Super Frühstück sowie die Bar und Wellness Bereich.

很好，服務人員熱情，房間乾淨，地理位置優越，早餐豐富，環境優美，設施完善，提出的需求能夠快速實現，下次還會住

不錯的體驗，繼續

My friends and I stayed at The Fontenay last weekend, and it was an extraordinary experience. Everything was perfect from the warm welcome to the stunning 6th-floor SPA with lake views. The hotel's peaceful yet convenient location and impeccable, family-friendly service make it a standout choice in Hamburg.

The rooms are simply WOW -- I would say it is the best hotel I have stayed in Europe. It is so modern and hi-tech, and the shower is great. It is a really nice property, and also enjoyed the breakfast and pool. As long as I can get the room within my budget, this is the place I will plan to stay when visiting Hamburg.

I was looking for a nature get-away resort style hotel to relax and recharge after my hectic 4 day business conference but most locations are too out of the way so my helpful travel agent recommend me this hotel. It’s in hamburg, a city I have not visited but also by the lake side so kind of close to “nature”. Arrival I took a train from Berlin and then a taxi to the hotel. On arrival, I was shown to the check-in desk which is sit down check-in. I arrived before official check-in time. I booked an Executive Suite and asked to be assigned a “lake view” but I was told this suite doesn’t come with any lake view. The check-in staff asked if I wanted to consider upgrading to a panoramic suite ( at extra cost ) that does have a lake view. I asked to check it first and was shown the suite. However, the suite while have a “lake view”, the view was mostly obscured by the tall trees. I declined the upgrade and was shown to my Executive suite. The Executive Suite The Executive Suite I booked was actually very nice. It’s spacious with separate living, working, dinning and sleeping quarters. There is a large balcony, almost like a terrace with a view looking at the quiet neighbourhood. I actually find this view more appealing. There is actually a side view of the Alister lake as well. The suite is beautiful, very well finished in a modern contemporary style and has every amenity imaginable. The hotel also provide a generous welcome set of champagne and fruit bowl. If this is still not sufficient, the minibar is free and full of goodies like juice, soft drinks, chocolates and cookies. I have never seen such a generous free minibar before and best of all, it’s replenish daily. There’s of course also the coffee machine. Moving on the bathroom, it’s of course decked out in marble with a large bath tub and the “piece de resistance” is the walk-in shower. Not only is there a large rainforest shower with a hand shower, it’s also possible to adjust the temperature of the water precisely with a digital display. One can change the lighting on the shower and even play music. It takes a lot and a lot nowadays to impress me but I am impressed! This is among the best walk-in shower I have experienced in all my travels. Unfortunately, there is one problem, the bed. I think it’s not a king size bed but two beds put together and cover with a single bed sheet. Also the blanket is “half size”, meaning it’s design for single bed and although there’s two of them, I much rather prefer a large single blanket. Also, I can’t really pin point the problem but the bed isn’t comfortable for me. It’s like they did not invest in a really high quality mattress like most luxury hotels do. Another problem is the quality of the water from the tap. The water when running for the 1st minute is always cloudy for some reason. I took a video and show this to the reception but she insisted it was normal. Anyway, since the water clear up afterwards, I presume it’s fine but I did not drink

The Fonteney in Hamburg is a luxurious lakeside gem around Lake Alster. From the rooftop terrace with stunning views to the comfortable rooms with high-quality amenities (their personal products, also found in their spa - smelled so good), every detail was well thought of. I enjoyed a refreshing run around the charming Alster directly from the hotel’s garden café. The sauna’s floor-to-ceiling windows offered breathtaking skyline views at sunset, and the breakfast spread was the best I’ve had in Europe. The Fonteney beautifully combines top-tier luxury with a natural, serene ambiance.