Hotel berhampiran Rieck-Haus, Hamburg

Es ist immer wieder ein Genuss in diesem Hotel zu wohnen, es hat alles zu bieten was wir uns von einem Hotel wünschen. Ausstattung, Größe der Zimmer, Design, Bar, Restaurant usw., wir würden dem Hotel glatt 5 Sterne geben aber dafür fehlt wahrscheinlich der Pool. So oder so wir kommen wieder, denn für uns ist das Best Western Plus Hotel Böttcherhof die Top-Adresse in Hamburg, Danke.

We stayed two nights on a road trip to Germany. Reinbek is located about 20 kilometers east of Hamburg. The suburb is well connected to Hamburg by road and S-Bahn trains, taking you to downtown Hamburg in about 20 minutes. The station is within walking distance from the hotel, which also offers free garage parking. The spaces are narrow and shared with the local library. The layout of the hotel is unusual, as it is located in a small shopping mall, but in general we found the hotel quite good and very clean, and the staff friendly and helpful. Our room was spacious and the beds good. Safe was provided, but no coffee making equipment. Almost all television channels were German, and the reception of CNN was definitely not satisfactory. Our rate included a good breakfast and Hamburg Cards with a number of benefits such as free and excellent transportation on trains, buses and harbor buses within the central Hamburg area. Good hotel for a stop-over in the Hamburg area.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

Wir haben dort schon das zweite Mal übernachtet und alles war wieder toll. Das Zimmer ist zwar recht klein, hat aber alles was man braucht. Das Frühstück war sehr lecker. Toll war, dass wir nach vorheriger Absprache auch nach 22Uhr einchecken konnten. Wir kommen gern wieder.

Stayed in a single room, then switched to a 6 man dorm on the final night as it was Sunday and was expecting it to be very quiet. The single rooms are spartan and there is not even a chair, just some little stuffed stool. The issue in Hamburg is that accomdation is expensive in the city. For the same money, you could stay at a very nice 3 star hotel in many European cities! The 6 man dorm seemed quiet and ok, and then I noticed the issues. There were beer stains on the floor that acted as adhesive for my shoes. Crumbs and discarded sweet rappers in and around the bed. I had the room to myself so didn't complain. Settled for a decent night's rest. That's when someone came in at midnight (Sunday) and loudly stomped around, turning on all of the lights. They then took a shower and took their merry time settling into bed... For the price the rooms are not up to scratch. However, there aren't many ”cheaper” alternatives in Hamburg and the hostel (that charges hotel prices) know this. The check-in service was tedious and there's a queue at check in time. When I switched rooms to the 6 man dorm I said I wanted an early checkin to the that room if possible, and on the quiet side of the building (non motorway). They said no problem. Then, when I went to the room, it was of course on the noisy side. Went back and had to wait a couple hours longer before I could access the quieter room that I had asked for. The customer service is not great. They'll ask for your booking number even after you tell them your name. I did not feel like digging around for the number so I said my name and they searched for it (much to their distain probably).

Zum Preis ist das Hotel ganz okay. Das beste ist die Lage: etwa 5 Minuten zur S-Bahn und zur U-Bahn, etwa 100 m zu dem Supermarkt, der Drogerie, dem Apotheker und ganz viele Restaurants (z.B. vietnamesisches, persisches, libanesisches, türkisches) Aber bestimmt ist das Hotel nicht perfekt. Der Schreibtisch im Zimmer ist winzig und es fehlt ein Stuhl. Es gibt nur zwei Polsterhocker. So unbequem! Es gibt keinen Eisenbügel, Kaffeemacher oder Wasserkocher. Abends ist das Esszimmer bzw. Gemeinschaftraum geschlossen. Also keinen Platz für eine Besprechung oder außerhalb dem Zimmer zu arbeiten. Aber wenn man vorhat, im Zimmer nur zu schlafen und baden, dann geht es ganz gut.

Das Hotel ist ein wenig in die Jahre gekommen, aber Preis-Leistungsverhältnis ist absolut Top !! Frühstück ist sehr gut und reichlich ! Einzig der Kaffee aus dem Vollautomat war komplett kalt. Es gab aber auch Kaffee aus der Kanne, der war ok. Das Zimmer war ok, nur wo der Kühlschrank mal drin war, da war nichts mehr drin.... aber sonst war alles ok und sauber.

Everything was great. Loved the hotel would definitely stay there again. Perhaps the location is not ideal for everyone (20 minutes by public transport to the station), but we didn't mind, as it also cut the transport to the airport in half.