Hotel Ascend Collection di Hamilton

It is a bit inconveniently located far from the city center and there’s no real restaurants or shops around. When I first checked in to the original room it smelled very bad and I started getting a headache. They said it’s the smell from the new carpet and they might have used glue or something. I was happy with my new room but it had another issue that I keep hearing banning noise day and night. I inquired about this to multiple workers but the only I thing I heard was they have no idea where the noise was coming from. The service was ok generally but one of the housekeepers kept coughing and made me really uncomfortable to get my room cleaned. Also, usually other hotels give one hour complimentary late check out but only this hotel didn’t allow any late check out. One good thing about this hotel was that they had really big smart tv and I could watch Netflix and YouTube. Overall, my experience at this hotel wasn’t too great and I wouldn’t really recommend this hotel unless you have a car and not too sensitive to noises.

Close to the airport and wonderful for an early morning flight, the hosts are very lovely and helpful. The rooms are clean and comfortable, everything was in working order. To be honest the air con was great on a hot day, and close to some to shops.

A great location for what we wanted. Accommodation was good but nothing fancy. Room had everything we needed. Was missing some cutlery but that didn’t worry us. A little bit noisy from other guests but on the whole was ok. Would stay there again if needing to be near Portside wharf area.

Great location helpful staff. Room was very clean all the appliances worked. 1 small issue was the dryer was very loud sounds like there’s something wrong with it or may not be mounted properly. Other than that it was a good experience and will definitely stay again

Strong lemon cleaner smell - that bad that we had to leave doors open to be able to breathe. Vomit stains on furniture Wet furniture (from cleaning ? Vomit) Splash marks on walls & roof Cigarette marks on curtains Plastic wrap on smoke detector - fire hazard Shower screen broken Toast still in toaster Bedside light pulled out from wall - electrical hazard Aircon has flashing E7 not working - Fan in freezer missing- - hazardous Shutters broken Unsteady bunk beds No quilts on buck befs Tablets & rubbish from previous guests under couch - child hazard Dirty benches A rat 🐀 floating in the pool Booked due to good reviews on a booking site, proximity to airport & a shuttle bus service advertised as being provided. Had to arrange own transfer to airport, no customer service just text messages. Paid $260 for 1 night non refundable unless canceled day before arriving. Emailed motel & group - no response Unsafe accommodation- do not stay here

Located in Brisbane (Hamilton), Airport Heritage Motel is within a 10-minute drive of Roma Street Parkland and Suncorp Stadium. This hotel is 4.9 mi (7.8 km) from Treasury Casino and 5.6 mi (9.1 km) from XXXX Brewery.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:00 AM for a fee.Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 32 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided once per stay.

地理位置非常好

Easy and simple check in system. Great cleanliness in the room and public areas. Comfy bed, big tv, loved the underfloor heating in the bathroom and aircon worked perfectly too! Thank you 😊

I was having a late check in, confirming this 2 days prior to overnight stay, and was told by receptionist (who answered the phone in that morning) that I would receive a text/email with details of how to get into the hotel. However this never occurred, and the day of arrival I rang 8 times during office hours (2.30-5pm) to get instructions, all of which were never answered. And on ringing Qantas hotel assistance, I was on hold for 42 mins to them as they also, could not get any reply to phone calls etc to the hotel reception, again all during afternoon office hours before 5pm. Ringing after 5pm got through to the afterhours contact people who told me there was a phone at the hotel door to ring them and they would give me the details on arrival. Which was exactly all that was needed. The information given by the receptionist originally was of no help, and the reception phone not being answered most of the afternoon was extremely poor. The phone in my room was completely dead and not working when I went to book a taxi back to the airport. The aircon was on full bore and couldnt be turned off. But the duvet was thick and warm which at least made it warm enough to sleep. The room was tidy and clean, but given the very poor reception assistance and communication (and not actually answering their phones during the afternoon) I would certainly not recommend this hotel unless you actually arrive during daytime hours when hopefully there MAY be a staff member who could assist you. Either that or wait for the afterhours contracted people who were so much more helpful.