Hotel berhampiran Halle 23, Hannover

The location of this hotel is excellent for getting out and about. We stayed here for the Christmas markets and they where only a 10 minute walk away. We didn't eat in the hotel but we used the bar every night and it was great!! The check in was easy and painless and we were welcomed by polite and friendly staff who took time to explain everything. Room was okay as rooms go it had it all, was well equipped and clean, towels were changed for the whole five nights that we were there. To get to the train station from the airport is easy just a train ride away, then a taxi costing just 8 euro's. Our intention is to return to Hannover again for the Christmas markets next year and we will stay here again. All in all we had a great short city break made easier by the great staff and the hotel it's self.

Sind um 13.00 im Hotel angekommen. Zimmer war schon frei (sonst hätten wir nur die Koffer abgestellt) allerdings hat man uns zehn Euro pro Stunde für früheres Check-in berechnet, also zwanzig Euro zusätzlich. Unpassend und unüberlegt: würden alle Anreisenden um Punkt 15.00 einchecken, käme Stress auf. Außerdem haben wir umgekehrt keine Rückerstattung erhalten, obwohl wir schon 1,5 Stunden vor Termin ausgecheckt haben. Lage toll, sehr zentral. Zimmer wirklich wirklich richtig Mini klein! Waschbecken im Schlafbereich, keinerlei Privatsphäre. Frühstück klasse.

Double tree 酒店地理位置好好，附近很多不同種類嘅食肆。酒店職員態度友善，check in 有曲奇餅送，仲要係熱嘅👍房間寬敞舒適，大力推介👍👍👍

I recommend people to join miles program once they reach hotel. After registering, they can get free train/bus card for their stay. I feel that staff is good and responding. However, sometimes too much shortage of manning causes some issue of discomfort. Also had one incident where towel were smelly.

Had a good and comfortatble stay here, everything was as expected. Central location, comfortable and modern rooms. Everything was clean and the staff was really friendly. I'd stay here again when in town next time.

I have stayed here because it is convenient to my work location and I just needed to stay one night. The hotel is not that easy to reach by public, only connections are with bus. If you need to go to the city center it’s not to stay here. What I liked is that there is a large park just around the corner named Eilenriede. Good for morning and/or after work runs. The hotel itself is very run down. The size of the room is good but the interior is old and some stuff need replacement. There were large stains on the carpet and you don’t even want to walk without socks or shoes there. My room was more to the back of the hotel, unfortunately there is a big construction side behind the hotel and they started working at 6.30. I had the window open to get some fresh air and was waken-up by this noise. In terms of loyalty I am platinum member with Wyndham and as I can say there was no recognition at all. Even points were not credited automatically and I had to request it. I know they had my membership number as it was printed on the registration paper I had to sign. Breakfast was not used so I can not say anything about this.

We wanted to stay just out of the hustle of the city and this hotel fitted that bill. It’s located in a good area with plenty of eating options nearby and is really close to the tram, u bahn and bus stop for getting around. Everywhere in the hotel is exceptionally clean with good size rooms. We were there 3 nights and were given the opportunity to decline the maid service which we did and were given two vouchers for a free soft drink. The breakfast was excellent with a huge choice and this set us up for the day. Really pleasant staff in the restaurant as well as throughout the hotel. The only disappointment was the bar was closed when we wanted a drink on a Sunday evening at 9.30pm.

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

Die Lage ist Ok, etwas abseits. Das Parkhaus (ehr günstig mit 4 EUR pro Nacht) ist leider gut 200m entfernt, mit viel Gepäck ist das suboptimal, zumal keine Vorfahrt da ist. Für einen Business Aufenthalt für eine Nacht aber perfekt. Der Service an der Rezeption war sehr freundlich und flott, Zimmer auf einer höheren Etage mit Aussicht angeboten. Zimmer selbst eher klein, aber sehr schön eingerichtet. Kritikpunkt: die Dusche ist echt klein. Ein 2m Mann wir da nicht reinpassen! Die Bar geht, auch wenn die Auswahl eher klein ist und die Gläser zu Getränken nicht ganz passen.

Lots of good points to the hotel Superb room! really large, well equiped, very quiet being in the roof! really comfortable beds - slept very well. Bathroom fine but a bit dated, and the shower flooded the bathroom floor however hard we tried to stop it! Breakfast was good - varying selection of all manner of fruit, cereals, yoghurts, breads, pastries, cold cuts. Hot food station too. Really enjoyed our breakfasts! The reception staff were SO helpful especially Nandi - hope that's right... went out of her way to book us on a tour to the fabulous World of Kitchens Museum (HIGHLY recommend this museum) to tell us how to get from A to B... saved us a lot of money by telling us about 'group' tram all day tickets too. Tram station 2 minute walk from the hotel but easy 45 mins walk to centre of town which we did a lot. Can walk back via the park too! BIG down side....NO provision for evening food bar room service.. .well if they condescend to actually give it to you! We arrived Monday afternoon......Monday Pelikan Bar closed (unless a smoker, stench inside prevents non smokers going in it!) Monday 12 Apostel restaurant closed too - rest of the week it was doing Xmas parties so not open to hotel guests! The Stromboli restaurant 5 minute walk was really good for Monday but fully booked for the rest of the week!!!!! We saw THREE other guests getting 'room service' served in the reception area as we sat there talking (we don't go on holiday to eat room service nightly in our room!) so, seeing a good looking club sandwich being served we asked the waiter if we could order the same. Yes, he said... he started to take the order, suddenly said... Oh I can't multi task, I can't do this, sorry, you must go to the Pelican Bar instead and walked off!!!! we were furious! So for the rest of the week all 4 of us ate at the Xmas markets and had a far better choice of food, served piping hot by happy people glad to have our custom and money! I told reception what has happened... I asked to speak to a duty manager or manager.... no duty manager, hotel manager in Munich... so I asked who was in charge... 'a good question' was the answer... I gave up! We of course wont be going back to a Sheraton, this is our second below standard stay in one of their hotels. There are plenty of other great hotels who know how to treat their guests properly!