Hotel berhampiran Kröpcke-Uhr, Hannover

Location is convenient: you can walk from Hauptbanhof, you can walk to Old Town and to many Tourist points of interest. I think it is no more than 15 minutes walkin and the way is easy to walk even with heavy luggage. Check-in experience was perfect: the man in charge was very kind and helpful. Even if our room was not ready (it was earlier than check-in time) he gave us several helpful suggestions about Christmas markets. We found Hannover a beautiful place, more beautiful than it is said. The room was very comfortable and , again, having a problem with the shower, someone from the staff immediately helped us. Breakfast was great: plenty of choices and you can make up to make a healthy one. Great! The only down was the Restaurante: first time, at lunch, the young lady in charge was very helpful and the soup though a quite small portion was delicious. Dinner was completly different: the man who helped us did not bring us bread, though all other tables got it. It was impossible to get a slight variation on one of the dishes and, finally, we ate what we could. We ordered parmesan for the pasta and he never brought it to us. When we finally pointed out that everything had not been to the expected level, he was not very receptive nor offered an apology. The next day the attention improved a little but, definitely, they catered much better to the German speakers, at least it was what we felt. Menu do not offer many possibilities but the place is pleasant and the Christmas decoration was beautiful. Fitness center though not very big is OK. A place to have in mind when going to Hannover.

Unkomplizierter checkin und die Koffer konnten untergestellt werden. Nette Rezeptionisten. Modernes Zimmer, gemütliches Bett und ausreichend Platz. Netter Ausblick im 8. Stock Tolles Frühstück. Hab mich sehr wohl gefühlt.

The location of this hotel is excellent for getting out and about. We stayed here for the Christmas markets and they where only a 10 minute walk away. We didn't eat in the hotel but we used the bar every night and it was great!! The check in was easy and painless and we were welcomed by polite and friendly staff who took time to explain everything. Room was okay as rooms go it had it all, was well equipped and clean, towels were changed for the whole five nights that we were there. To get to the train station from the airport is easy just a train ride away, then a taxi costing just 8 euro's. Our intention is to return to Hannover again for the Christmas markets next year and we will stay here again. All in all we had a great short city break made easier by the great staff and the hotel it's self.

Lots of good points to the hotel Superb room! really large, well equiped, very quiet being in the roof! really comfortable beds - slept very well. Bathroom fine but a bit dated, and the shower flooded the bathroom floor however hard we tried to stop it! Breakfast was good - varying selection of all manner of fruit, cereals, yoghurts, breads, pastries, cold cuts. Hot food station too. Really enjoyed our breakfasts! The reception staff were SO helpful especially Nandi - hope that's right... went out of her way to book us on a tour to the fabulous World of Kitchens Museum (HIGHLY recommend this museum) to tell us how to get from A to B... saved us a lot of money by telling us about 'group' tram all day tickets too. Tram station 2 minute walk from the hotel but easy 45 mins walk to centre of town which we did a lot. Can walk back via the park too! BIG down side....NO provision for evening food bar room service.. .well if they condescend to actually give it to you! We arrived Monday afternoon......Monday Pelikan Bar closed (unless a smoker, stench inside prevents non smokers going in it!) Monday 12 Apostel restaurant closed too - rest of the week it was doing Xmas parties so not open to hotel guests! The Stromboli restaurant 5 minute walk was really good for Monday but fully booked for the rest of the week!!!!! We saw THREE other guests getting 'room service' served in the reception area as we sat there talking (we don't go on holiday to eat room service nightly in our room!) so, seeing a good looking club sandwich being served we asked the waiter if we could order the same. Yes, he said... he started to take the order, suddenly said... Oh I can't multi task, I can't do this, sorry, you must go to the Pelican Bar instead and walked off!!!! we were furious! So for the rest of the week all 4 of us ate at the Xmas markets and had a far better choice of food, served piping hot by happy people glad to have our custom and money! I told reception what has happened... I asked to speak to a duty manager or manager.... no duty manager, hotel manager in Munich... so I asked who was in charge... 'a good question' was the answer... I gave up! We of course wont be going back to a Sheraton, this is our second below standard stay in one of their hotels. There are plenty of other great hotels who know how to treat their guests properly!

In our group several of us had asked for separate beds but got one double. Me and my husband got separate. The bar, opening hours were 5 pm ’til midnight, announced both on the internet and in every room. In fact it was not open at all. The woman in the reception sighed loudly when we asked for something, for example a glass for the drinks we bought from the cooler. Or some nuts. The soap in the shower was empty. I wanted some pepper for my scrambled eggs and used the one with a big P on it. It contained salt.

lovely hotel with nice facilities. i have to give a special thanks and shoutout to the front desk manager - Kuby (i think thats how his name is spelt). he gave me a wonderful upgrade with a view to the runway. he also went above his duty when i left some cash and my passports in the safe after check out. he personally went to the room and made sure everything was still there and kept it safe until i managed to go back to the hotel to collect. Thank you Kuby, you made my stay really special :)

I directly felt very welcome, once I entered the hotel. The staff was very motivated and could help me out directly as there were some issues with the electricity in my room. The motivated and very warm staff made it easy to relax and enjoy the stay. They also explained to me the vegan options they had for breakfast - this is not usual for hotels, so very appreciated! In the room itself, they have also USB-A and USB-C connections, so no worries about forgetting your charger blocks. The room overall was very clean. I was there during a business trip and could also work in total silence and do some meetings. The Internet connection was stable. Keep on doing the good work and hope to see you soon!

Haben hier auf unserem Weg nach Nordjütland (etwa die Hälfte der Wegstrecke) vom 09.09./10.09.2023 bereits zum zweiten Mal mit unserer kleinen Dackeldame übernachtet. Der Parkplatz direkt vor dem Gebäude kostet 10 Euro pro Tag extra, ist aber aufgrund der Parksituation im Umfeld empfehlenswert. Ebenfalls gut für Hundebesitzer ist der (alte) Marienfriedhof, welcher jetzt ein Park ist und man TAGSÜBER gut seinen Vierbeiner ausführen kann. Das Zimmer / Hotel war in einem schönen / gepflegten Zustand (wie bereits letztes Jahr) und kann bedenkenlos von uns weiter empfohlen werden.

Gut hat folgendes Gefallen: Super nettes und Aufmerksames Personal. Soweit es geht werden alles Wünsche versucht zu erfüllen. Das Frühstück war ausreichend für unsere Bedürfnisse, alles vorhanden was man erwartet und auch mehr, wie selbst gebackene Waffeln, oder jede Menge Warme Speisen. Die WMF Kaffeeautomaten funktionierten Super und machten einen guten Kaffee. Das Hotel ist super Günstig gelegen für eine Städtetour in Celle und Celle ist eine Tout wert, da man via dem Park hinter dem Hotel in ca. 5-7 min in der Stadt ist oder in 10 min. am Schloss. Perfekt. Die Flure sind schön gestaltet und alles ist harmonisch abgestimmt. Insgesamt ist alles sehr gedämpft, so das man wenig von anderen Gästen hört. Auch vom Straßenverkehr bekommt man wenig mit, da sie Dämmung gut ausgelegt ist, außer die Poser der Stadt benutzen die Ringstraße um sich zu zeigen und zu Demonstrieren wie Laut Ihre Auto´s oder Bike´s sind. Die Betten, wir hatten ein 2 Bettzimmer, sind Fantastisch, selten so gut gelegen. Aber ist Geschmackssache. Schiebetür zum Bad ist super durchdacht, somit stört keine Türe die in den Raum zu öffnen ist. Nicht gefallen hat folgendes: Die Gestaltung und Aufteilung der Frühstückräumlichkeiten sowie das Mobiliar ist äußerst ungünstig ausgewählt und entschieden worden. Teilweise geht das Frühstück bis in die Lobby. Machmal hat man normal große Tische und Stühle, dann hat ein Raumdesigner sehr unpraktische Designtische mit zu kleinen Stühlen kombiniert, dann geht der Bereich bis in die Hotel Lobby, wo es teilweise wieder besser passt, mit normal großen Tischen und Lederstühlen, jedoch wird es sehr unpraktisch wenn man auf der Rundcouch Platz nehmen muss. Zusätzlich sind die Stühle sehr laut wenn Sie verschoben oder bewegt werden. Alles sehr unglücklich. Falls man später als 7:30 erscheint, wird es Chaotisch und sehr Laut, ab ca. 9:30 wird es wieder ruhiger. Die Zimmer sind gut Ausgestattet, das Bad mit der großen Walk in Dusche ist super, aber ein Stück zu klein. Dem Zimmer fehlt min. 1 Meter in der breite, so das das Bad 30-40 cm abbekommen hätte, ein vernünftiger Schrank + Kofferablage hätte installiert werden können, sowie 2 Stühle in den Raum gepasst hätten. So würde der Aufenthalt noch angenehmer. Die Fenster ließen sich im oberen Bereich nur auf Kipp öffnen, somit konnte man das Zimmer nicht richtig lüften. Da die Lüftung im Bad nicht arbeitet oder sehr moderat funktionierte, sowie die Klimaanlage gar nicht lief, da wohl Zentral gesteuert, sammelte sich vom Duschen die Feuchtigkeit im Raum. So musste man das Fenster eigentlich den ganzen Tag auf Kipp lassen. Sehr ungünstig.