Hotel berhampiran Chua Lai Cach, Hanoi

Stayed here for 3D2N. Noteworthy points: 1. Very professional concierge and service staffs. 2. Apartment provides full suite of amentities - lounge, breakfast area, indoor children’s play area, gym, pool, yoga/dance studio, golf simulator. Perfect for long stays 3. Rooms were spacious and fully equipped. Shout out to Somerset for providing a large bottled water to last us throughout our stay. 4. Very clean rooms. 5. Apartment is located outside of Old Quarter - approximately 20-25mins drive. Thoroughly enjoyed our stay here.

A very … bad experience. Staying in this hotel is like sleeping on the street. Hotel arranged a room on the first floor. The room faces a busy road. I requested to change the room on higher floor. The staff said it was full and could not be changed. I couldn't sleep at night. Fortunately, booked two nights only. In addition, there is no power outlet in the room. We can only unplug the original power supply for the TV or bedside lamp to power our equipments. By the way, hotel staffs are nice & politely.

I have stayed at this lovely hotel only for 1 night but deff recommended here. Beautiful room with easygoing location, near the lake and the old quarter. They even upgraded my room to a Suite room, very appreciated. All of the staffs are very friendly and helpful, special thanks to Anna, she help me to book the trip to Ha Long Bay and even some recommendations about North and South of Vietnam

Greetings, here are some key features of the hotel, hope you find it useful: 1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.” 2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend. 3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine. 4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times. 5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho. Pros: • Good value for money. • Excellent breakfast options. • Clean and well-maintained facilities. • Friendly and helpful staff. Cons: • Little far from major tourist attractions, but close to Lake and church. • The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise. Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.

This hotel has exceeded my expectations and was designed nicely with a 5* luxury feel service/hospitality . The hotel itself is quite new as the associate had mentioned that it’s been open for about 6 months. The bedding and room was very comfortable and decorated. I will rate this a 10/10. Great service and clean. I was welcomed with a drink voucher and the bar tender made a drink that was not on the menu and even though the rooftop bar was closing, he took the time to make a special drink that is not too sugary for me as requested. The morning breakfast at the restaurant was also great! Although I did not get to stay a longer duration as I was just flying into Hanoi to make a stop to Hai Phong. I will definitely be coming back and staying here for my future visit.

The Sen Grand Hotel is the perfect blend of affordability and luxury. As a luxurious yet budget-friendly hotel, Sen Grand consistently delivers superb value with high-end amenities you'd expect to find at a much pricier hotel. From the moment you step into the lavish lobby, you're transported to a space that feels indulgent yet accessible. The lobby features plush seating, ambient lighting, and contemporary decor that make you feel like a million bucks without breaking the bank. The executive room is a spacious suite featuring a comfortable king bed, desk, flat-screen TV, and free Wi-Fi to keep you connected. But the highlight has to be the large rooftop swimming pool, big hot tub in the room, fitness center, and restaurant on-site. You'll never want to leave! The pool is warm and inviting, perfect for swimming laps or lounging on a pool floatie. After a long day of exploring, the hot tub is the ultimate relaxation station for me with the maximum privacy I can enjoy. From the generous amenities and modern decor to the friendly staff,Sen Grand provides a level of comfort and quality that can't be beaten for the price. If you want luxury without the hefty price tag, Sen Grand is the obvious choice. You'll live your best life without breaking the bank at this affordable yet upscale hotel chain. With Sen Grand, five-star style and service are well within your reach.

It was a Luxury hotel stay with Somerset Grand Hanoi. We reached the hotel early morning 6:30am via Sapaly train down Sapa Hotel. we were warmly greeted by the hotel manager to inform us we can rest our foots n have complimentary coffee ☕️ and biscuits 🍪 on its 4th floor “Residences Lounge “ As our requested Executive room was not ready by 12:00noon ( as we requested earlier check-in), we were utterly surprised knowing we were given 2 bedroom apartment instead of! 😇😃 When we checked out the next morning, the customer officer even send us to its Entrance seeing us board the taxi to airport.😊

Nice service, very comfortable stay at the hotel. Located at a convenient location. Chocolate hour was nice, but should be given more publicity and could be introduced during check in at the front desk, bet a lot of guests don’t know about it. The pool was clean and everything was nice. Breakfast was excellent, and all staff were friendly. Totally worth a recommendation for friends who are visiting Hanoi.

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

The staff are enthusiastic and attentive. The room is tidy and clean. The current shampoo and shower gel should be replaced. The cost of branded shampoos and shower gels is not high. Thank you.