Ulasan Pullman Hanoi

The hotel is good in general, but not the great. Here are the down-sides: Facility seems to show aging signs. For instance, toilet has water leak, sink is old. Service needs improvement. When I requested more bottle water, I was denied. Housing Keeping Dept told me that they have a limit of 4 bottles/day. I travel extensively. I have never seen a 5-star hotel refusing to offer additional bottle water. Giving the unusually warm and humid weather, it’s sad to be refused to get water guests really need.

We stayed here one night after arriving in Hanoi from the international airport. It is about

By far this hotel provide a ice n cosy stay especially the room.

very dated hotel. cant say i felt the 5 star experience - but it was affordable so cant complain

The service in the hotel is excellent. I would like to specifically thank the concierge staff who helped me with my taxi booking . I tried to call Grab but after waited 30 mins, the car still never arrive . I have booked a day tour cruise and will be late to reach the pick up point . The concierge staff was very proactive and suggested to call a taxi for me . The taxi arrived shortly and he helped me to communicate to the driver on the location I want to go . The room is spacious and clean . The buffet breakfast spread is good . The staff are friendly and helpful in the restaurant too.

you will experience confortble stay in hanoi due to accesible location and cleaness room, while it is a little bit of old facility.

Booked for 7N. Hotel has a big hall . Staff speaks English and are pleasant and helpful. There is a Highlands Coffee next door. Across the road there’s a supermarket around 15mins walk and bakery shops and eateries along the way.

Great location and frienly staff, but very old and very dirty. good place for people who dream about Pullman Hotel. But nothing like Pullman as hotel is very dirty and full of bugs instead. BUT I can REALLY say that STAFF ARE VERY FRIENDLY in any ways. food is not that good compare with ones whose brands read accor. This time due to lack of Accor brands hotel in Hanoi, i had to stay in Pullman Hanoi But. nextime if i can catch another Accor brand hotel, i would not pick up this hotel.

The hotel sorrounding not as per expectation . Far from old quater . Near to motorcycle workshop . Nighttime quite . Hotel ok to buainess teavellers.

Please provide health faucet. As a Indian its very difficult to use wipes

very good as always... breakfast very complete.

Delicious breakfast Convenient travel, not far from tourist attractions.

Service is excellent! Service staff are very polite and helpful. Way better this time round compared to my last trip.

Clean and comfortable room. Asked for high floors but didn't get it, service was good, friendly staff. Helpful reception.