The Oriental Jade Hotel

Enjoyed our family stay. Quiet and very clean rooms, very friendly staff, tasty breakfast, great location in the middle of turbulent old quarter and rooftop bar with nice lake view.

The room was clean and comfortable. The amenities was decent, many eateries around the area. The staff, Nancy was helpful and assisted to our request promptly. Worth going back.

This hotel was perfect for our stay in Hanoi. Its location is perfect and the staff made us feel so welcome from the beginning. Nothing was too much trouble. The faciities were clean, the spa amazing and the roof top bar and pool fantastic. Highly recommend this hotel.

The hotel is centrally located at the old quarter and is walking distance to a number of key attractions. The General Manager is very friendly and helpful. Service at the breakfast restaurant is impeccable.

Service in this hotel is really nice, everything here is of high standards with reasonable price. I would also like to say thank you to the manager–David Do and the beautiful young lady at travel desk, your excellent service made our stay in your hotel perfect. Next time we will still choose your hotel! 感谢东方翡翠，给我们的河内之旅提供了美好的体验

great location of hotel, near every place just by walking. the staff from hotel are very nice and help you with useful recommendations, the breakfast is very nice with a lot of offer.

The hotel very nice and everyone was very friendly. The concierge Brian was very helpful.

Very good location; the service is very attentive. The hotel GM is very hand on and helpful to make our trip very pleasant

It is a pity that the hotel didn't agree to refund my booking after I declared injury with medical document and doctor memo proving that I couldn't travel. And they didn't even try to change my booking. This is very disappointing considering I had successfully cancelled my flight ticket and other hotel bookings in Hanoi. I will definitely not consider this hotel again in the future.