Ulasan AOLUGUYA Hotel

Best stay ever for me! Everything from the front desk to the housekeeping was great! I arrived quite early than the usual time but was given early in.. the benefits was explained clearly when checking in. Location wise is near a huge shopping mall, other than that its also near to tourist areas. You can even arrange for free pick up service to drive you to either central street or snow world and city. They also can arrange to have the driver to wait for you at the location you dropped off. There are 2 reindeer to greet you at selected timing. Even witness one of it shredding it's antlers! There are also free coke and Sprite and local drink in their mini bar. Unlimited free flow of night food from 10pm-12 midnight, legit nice beef noodle that I had 3 bowls. There are also free drinks and other local delicious food . For breakfast although I didn't get it, it's until 1pm lol, not a typo. Never heard before any hotel we have breakfast till 1pm. I was told this is because the owner know when we visit harbin we will stay up late, if it's the usual 10am you might miss your breakfast.same for those who need to get up early and still be able to come back to eat If you book those 72 square meter room they even provide free car rental. Yes all free, just have to top up the fuel, with this benefits you would've save a lot of money. Special should out to driver wangxin(王新) he drove me to snow world and walked there, even beyond the selected timing because he knows that it will be hard to take taxi back to hotel at late timing. He was also very passionate to introduce all the major location on the way. I was really glad to have met someone like him. Definitely a 5 stars for me!

love the area so much and the excellence staff attending to us... will definitely be back in future!

The location and view of hotel is wonderful. The staff are friendly and welcoming. However the cleanliness of the hotel are a bit disappointing. The breakfast was delicious as well as the afternoon tea. Over all it was a good stay but the un clean cleanliness did make me feel a bit uncomfortable.

Truly impressed with the hotel’s staff service. 美超 was exceptionally warm and friendly, ensuring a comfortable and pleasant experience throughout our stay. The service was outstanding.

Stylish hotel in elegant high-rise building. Perfect dinner and breakfast. Location somehow distant from subway as well from the main city attractions. There is a mall opposite to the hotel, but literally no pavement to reach it by foot. No option to pay the deposit with Mastercard, nor in cash with Euro or USD. When paying with WeChat, extra fee for „international card” is added without explanation. Service will call a lift for You, but won’t explain that there is a dinner included in the booking package. You have to ask for the lobby bar voucher.

Great staying at this hotel. Very lucky to choose this hotel. Breakfast and late supper was awesome. Especially lamian noodles. During my visit I ate 6 lamians. Much obliged.

Lovely stay with exceptional service.. A very pretty hotel which provides unusually long breakfast and supper.. Checking in and out, being assisted by both 小赵 and 小萌 were fuss free! Only one issue that really bothers our stay... The aircon.. Room can be relatively warm.. Otherwise, it's an awesome stay nevertheless.

One of the best hotels, service is top notch, definitely 5 star or more, clean, spacious, complete amenities. We love the breakfast, afternoon tea and supper. View from room is beautiful, big bathtub, and ample space for luggage. We took the shuttle service to Zhong Yang Da Jie and back. Worth the price we paid. Special mentioning of service staff at executive lounge孙婷雨 and front desk Ms 刘，who are professional and always responded to our requests.

fantastic services, breakfast last till 1pm, tea break starts from 2pm to 8pm. guess what, supper is also provided from 10pm to 12am. aoluguya customer service staff ms zhao and ms sun also gave us good recommendation. :)

We had a wonderful stay at Aoluguya, we were treated exceptionally nice the staff was awesome, the F&B manager Frank was there to help and attend to our every needs, the breakfast was amazing we had some yummy baked beans done for us as an extra treat among the other plenty of dishes that were there on the buffet menu, the while two days were absolutely wonderful, our room was spacious and very comfortable for our daughter to run around and play, unfortunately for us our daughter wrote on the wall with a pen and we really felt bad about that incident, but thanks to the amazing efforts that were done by the night duty manager Brian who attended to the situation in a calm and diligent manner he had the issue resolved and made sure that we were still comfortable and well accommodated, the hotel stuff are very friendly warm and welcoming another special thanks also goes to Star at the front desk she was warm and very patient with us during our check in time, my family and I we will definitely come back again for another stay in the near future. This hotel is by far the best the check out time is flex and we did not feel the need to be hurried out of the room, we felt home away from home, everything was top notch!

We had a great experience in this hotel! The decoration is unusual and very beautiful! The food is very good and all staff is very polite and always ready to help. Mr Brian Chen was very helpful in the information provided, and Mr Frank, at the dining room, looked in detail for all aspects of guests' preferences. I understand cultural differences, although the hotel may consider bath tube and sauna for mixed gender - couples and families will appreciate it for sure. Overall it was a great experience, and we will return defenitely, including in the winter, to explore the different touristic offer.

Perfect hotel. Breakfast to 1:00pm 😊

Overpriced. Inconvenient. Immature staff.

Amazing hotel with an amazing view. Highly recommend this hotel in Harbin