Ulasan Shangri-La Songbei, Harbin

Kali ini seorang rakan dari Nanjing datang ke Kazakhstan dan menempah 4 bilik pada satu masa. Para tetamu sangat berpuas hati dengan persekitaran hotel dan sikap perkhidmatan yang baik. Rakan-rakan tempatan di Harbin menghantar banyak produk tempatan dari rakan-rakan Nanjing. Oleh kerana terdapat banyak produk tempatan, kakitangan kaunter penerimaan tetamu akan membantu Dengan menghantar surat, pengurus kaunter penerimaan tetamu Ouyang dan Liu Chunlei sangat bersemangat dan membantu pelanggan saya menghantar banyak pakej. Terima kasih banyak kepada mereka, dan Li Yuxin dan Zhang Xin juga mempunyai perkhidmatan yang hebat! , tetamu Nanjing sangat berpuas hati, dan saya terutama meminta saya mengucapkan terima kasih kepada golongan muda ini, kad perniagaan Harbin, terima kasih

Di tebing utara Sungai Songhua, pemandangan sungai yang tidak dapat dikalahkan! Kakak perempuan di atas lantai (Su Meng, Zhao Yishe, Zhou Wei, Zhou Lijuan) sangat baik, bersemangat dan bertimbang rasa. Saya sangat mengesyorkan kolam infiniti hotel, tetapi saya tidak mempunyai pilihan selain tergesa-gesa untuk pengalaman seterusnya! Berhampiran Kampung Pertama Longjiang, nikmati Jamuan Ikan Sungai Timur Laut!

Persekitaran hotel sangat baik, terdapat tempat letak kereta percuma, bilik yang ditempah di Ctrip, tiada sarapan pagi, 120 orang dengan sarapan pagi, tingkap teluk Perancis yang besar, anda boleh melihat Sungai Songhua, pemandangan sangat luas!

Hotel ini sangat baru, juga sangat dekat dengan Sun Island, sesuai untuk perjalanan, perkhidmatan meja depan Zhang Xin sangat profesional dan sabar, Zhao Feng juga sangat baik, membuatkan saya berasa seperti di rumah, lain kali saya datang ke Harbin, saya akan memilih Songbei Shangri-La Hotel.

The room was large, clean and with a great view. On top of that the best thing is the service was exceptional! From the check in staff, cleaning staff, room service staff, concierge, the customer experience ladies etc etc we cannot thank you enough for the wonderful care provided. We manage to get the names of some the staff that helped us. 徐羽彤，马红红，佳琪，周奕涵，秦奇，姜辉 We will definately return again! thank you all

No need doubt this hotel. Service was fantastic. Wanted to give special thanks to the Room service lady and the cafe restaurant manager who was on duty for that 2 days. Cleaner was so helpful very fast in cleaning and replenishing stuff although we are resting in the room. One of my child is sick, request from hotel restaurant to pack some light food for the child he would gladly support. High floor with nice view! Money well spent. 😅

The staff are Friendly ❤️ hotel was amazing.. breakfast was great. Everything was perfect. Will stay again next time

Really a nice and new Hotel a bit out of the main city and hassle.

Hotel is in excellent location for the Ice festival and river views are excellent.!The 2 days we stayed the hotel did not have a restaurant open or offer in room dinning so we were limited to ordering take away and eating out. Worth staying if you want to visit the ice festival but then maybe better getting a more central location for other tourist attractions.

Location little bit far from city, good shuttle bus, horizon club not worth to pay more, people friendly…. Harbin very nice town

The hotel is beautiful and new. The room was clean and spacious wish a beautiful view on the river. We stayed in Shangri-La in January. There was a nice selection of western food for breakfast.

Good hotel, but location is not convenient.

Good location from Snow festival only

Remember that this hotel is a 5 star hotel. Positive : Room with river view -＞ breathtaking view! Negative point : Relatively small and old room with no special amenities - no coffee maker, no sofa, very basic room. Breakfast - 168 RMB for a cup of coffee and pastries - really overpriced. Direction - Bad service for non-Chinese, When you ask management for information to do the Covid test, they try to help you but in the end no positive response and no follow-up even if a private laboratory is very close and known. Really better hotels at Harbin with better price. Very disappointed.