Wanda Vista Harbin

Appreciate the upgrade to club level at 15th floor but the room was very warm despite I opened the window & it was winter time. No air con available so room service pushed in an old, bulky & noisy 1 & only 1 portable “air conditioning”. 1st time in my life I stayed in a 5 stars hotel room feeling uncomfortable, noisy (from the street & the bulky air conditioning) & sweaty thru out the night. Asked to change room the next day. Hotel changed both my & my children room to a lower floor. Much cooler but air pollution was the killer this time. Rooms & corridors walkway were infested with cigarette smell & smoke. Yes I saw cigarette smoke coming out from a few rooms when I was walking to my children’s room. This is really the greatest problem with China hotels. China guests are fine to ignore the non smoking signs in the rooms & toilets. Room complementary services were miserable. Only 2 cups, no spoons. Average quality shower gel was used. Breakfast was below average for a 5 stars hotel. Location was okay. There is a big mall opposite & some nice restaurants nearby. Next time I shall stick to staying in an international hotel over China hotels unless they can adhere to the non smoking rule & provide 5 stars room services for 5 stars price.

Not too good nor too bad. Average experience

酒店位置優越，交通便利，周邊購物吃飯都很方便，賓客關係部熱情周到，安排的房間很滿意，乾淨整潔，還有小童備品，早餐豐富，行政酒廊環境愜意，泳池温度適宜，酒店大堂很有特色，適合打卡拍照，下次來哈爾濱還會選擇這裏。