Pengguna Tetamu
2 November 2022
It was a big disappointment as the unprofessional sales colleague confirmed us (a family of four) a room which actually do not exist in the hotel ( 1 bedroom suit) therefore it was a big surprise when entering the room with only one space for 4 of us. We complained but no result. Due to a long bank holiday weekend, no chance to change the hotel with 2 little kids. As an "extra" in the room we needed to get rid of 25 bugs from the curtains, ceiling, carpet which did not add to our comfort. Breakfast was okay but same every morning, the dinner was below average. I do not recommend the hotel for families and for gourmands at all and we definitely will not go back there.
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