Hotel Terbaik dengan Gimnasium di Hartford

The location of the hotel was perfect for me since the place I was attending was down the block from the hotel. Service and cleanliness was also perfect. The only thing that I didn’t like was that you had to pay to park in their parking garage even though you was staying at their hotel. It was the first time that I had to do that.

Semasa wabak, ia tidak buruk, tidak ada keperluan untuk membersihkan bilik, kerap datang, lokasinya sangat baik, dan pengangkutannya mudah!

Don't assume that a confirmed reservation here means you actually have a room at this hotel. They might place you at a different hotel in the city. - I booked my room weeks in advance and confirmed my reservation the day of since I was arriving late. When I arrived, they told me the hotel was booked and that they could no longer honor my reservation. - They handed me a piece of paper directing me to Candlewood Suites. No apologies, no offer for transportation to the next hotel, no consideration to let me know before I arrived. They did cover the cost for Candlewood one night, parking at Candlewood (it's already free), and one phone call (??) but told me I needed to return to their hotel the next day. - When I asked if I could arrive early (around 8-10 AM) to transfer hotels or at least check-in/drop off my luggage, they told me 'yes'. - I called to confirm the next morning before heading over and she told me I was misinformed, that no rooms would be available until 1, non-negotiable. Because of work commitments - I couldn't get there at 1. Their proposed solution was that I work from the Starbucks. - When I expressed frustration and called to cancel my reservation for the next night (I just stayed at Candlewood instead so I wouldn't need to move luggage), the individual at the front desk hung up on me. Throughout the process, they acted as if I was being unreasonable to expect a room (that I reserved and confirmed same-day by phone) to be available and that I should be appreciative that they at least found me a room someplace else. I have never had an experience with a hotel before where the staff was so dismissive, rude, unaccommodating, and inconsistent for a problem they created.

早餐比較簡單一點，淋浴花洒水小，不夠熱，太累了，等好久沒有熱水，就睡了，第二天早上折騰了近兩個小時，水可以洗澡了。酒店很Nice,贈送了早餐券作為淋浴不悅的補償。大概是在裝修的原因，上次入住游泳池就在裝修。

The room was clean. Bed was super Comfy. The stove in the room was a big plus even though I didn’t use it. Reminded me of an up to par studio apartment. Definitely enjoyed everything about my stay and will definitely be staying there again in the very near future.

Hartford Best Western was excellent. Great mattresses, best sleep, clean room & linens. Good hot water in the shower. Good size refrigerator & microwave came in handy to reheat the good free breakfast we had. Breakfast had eggs,potatoes,pancakes ( that you make yourself) sausage, good strong coffee,yogurt, & juice. The pool was fabulous open 8-20:00 outside Wi-Fi had great connection. Convenient free parking right off the interstate. Friendly, professional, caring staff. What more could you ask for!

位置挺好，很方便