Hotel berhampiran Hartford Union Terminal, Hartford

Front desk clerk Nigel went out of his way every step of the way. from helping me to get my electronic room key, to directing me to the lovely frozen burrito selections (ok not so great) and then, in the morning, pointed me in the right direction so I could enjoy an early morning stroll to my destination.

Yea I’m just

The only reason I put 1 star was because there wasn't a zero star option. My Wife and I stayed 1 night here just to rest our heads for the night, while we were on the way to Maine for work. We had just laid our head down at 3am and all of a sudden there's screaming and human growling and items being thrown coming from the man across the hall from our room. it sounded like appliances being thrown at the door and walls. We were scared, not gonna lie, of the clearly mentally unstable and aggressive person across the hall. We called the front desk from our room to see if the kid working up front could get him to stop or call the police. IT WAS THAT BAD!!! The Kid at the front didn't want to do anything and then stated, ”he is in his room that he paid for, I cant do anything about what he's doing in there.” Even though THEIR MOTEL ROOM WAS BEING DESTROYED!!!! We requested to move rooms if he wasn't going to do anything about it. He changed our room, after he urged that our last room was the very last room available for that night. So we thought it was odd immediately when a room just suddenly became available. So when we wake up today, the same motel is trying to charge my card $500 it was declined. Then another attempt of $400. We called the Motel and said it was a mistake. our room was only $91.99 not $500 and not $400. The Manager then said that we were in the room that got destroyed and I told him that we were in the room across the hall and I have the receipt to prove it. He then started calling My wife ”a F******g B**** and that he's going to get his money for his motel damages because we demolished the room.” I called Corporate to file a claim and dispute, and the associate even saw in their system that the SLIMEY WORKERS at this Motel 6 Changed our room number after we checked out of our room. HE CHANGED OUR ROOM NUMBER TO THE DEMOLISHED ROOM NUMBER AFTER WE CHECKED OUT!!!!!!!!!! So they are in the process of getting it disputed. DO NOT STAY HERE!!!!! YOU WILL BE SCAMMED. IF YOU DO STAY HERE, MAKE SURE YOU PAY CASH OR ELSE THEY WILL WRONGFULLY CHARGE YOUR CARD IF YOU DO NEED TO STAY HERE. THE POLICE WILL NOT DO ANYTHING BECAUSE IT IS A ”CIVIL MATTER”

I arrived late from Salt Lake City and had a pickup to make back at the airport the next morning so, rather than go back and forth, I chose to stay at the Hyatt House nearby. I am SO glad that I did! Had SUCH a great stay! I checked in online and was able to go straight to my room, using my phone as my key. The room was not just clean but large and well-equipped with everything I needed, including a mini-kitchen. I placed the ”do not disturb” placard outside and proceeded to get one of the best night's sleep I can recall in recent times! Next morning, I gathered my things and strolled right out the door, knowing that the bill was taken care of. Excellent experience! Top marks! Will definitely be staying there again in the future!

Traditional ' Old-Style Hotel' that needs updating. Stayed here for 4 days in October. The good news: The location is great for either Farmington or the Greater Hartford area since it's close to I-84 but not too close. Hotel has traditional look and furnishings, although the furnishings are worn and need refurbishing or replacement. The room was clean though. Bed was very comfortable. The rate was low, compared to others, but there are shortcomings: There's no elevator!!! I stayed on the second floor. I usually travel with just a carry-on bag and a laptop, but this time had extra luggage for an event I was going to. It was busy at the time, I didn't see any sign of bell service nor luggage racks (which wouldn't help me up the stairs) so I had to haul it. They should disclose this. The rate: As you check in you find out there's an additional fee of $ 10.00 per day they didn't disclose. Not a lot of money, it just feels slimy. The internet service is free but slow. The sink doesn't have a stopper in it. Breakfast is better than adequate, and they have a couple of items that are gluten free for those of us with that problem. Would I stay there again? Maybe. Depends on other hotels in the area's rates, length of stay; am I able to make due with my cell phone's hotspot which outperformed the free wi-fi service.

Top check in even though it was past 3am. Room was clean as was the bathroom. Went to breakfast at 910am and there we limited options so you may want to go earlier. Pretty much what you expect from a Holiday Inn.