Hemel Guesthouse

Shouldn’t allow people to Stay in such a place and shouldn’t be listed on this site, food was great though

I honestly think that this is the worst hotel I have ever had the misfortune to stay in. I have cause to visit Hemel Hempstead fairly regularly on business & I had an unexpected few days to work down there. It was last minute & Hemel Guesthouse was the only room I could find at short notice. With hindsight I think that spending my overnight stay would have been more comfortable by staying in the waiting room on platform 3 at Hemel Hempstead train station. I have included a couple of photos of the shower that was in my room. I had to share a W.C. with other guests on the floor & the state the toilet was left in on the couple of occasions I visited it very nearly made me vomit. Instead I either had to answer nature's call at work or at a local pub. The bed sheets were stained with what could only be described as fecal matter. I asked for clean sheets, the management just turned the sheets to put the stain further down the bed in what I can only assume was a ruse to try & trick me. I ended up going to the local camping shop & buying a sleeping bag as there was no way on earth I was sleeping in that bed. In the day & age of Internet sites such as TripAdvisor, the mind boggles at how hotels expect to get away offering such shoddy services such as the Hemel Hempstead Guesthouse offer. This is a truly TRULY HORRIBLE HOTEL...!!! Do not stay here.

This is a budget hotel - used mainly by contractors (I am one). You pay your price and get what you pay for. OK there is not a receptionist, however there is on-site staff who,, when you call come and book you in. The reception is the restaurant down stairs. OK so you have to go up metal stairs to get into the accommodation, but then you are on proper indoors stairs. When I booked in I was advised by Sid that the rooms were basic - he was correct, but the bed and shower were clean - the bed comfortable. So, I had to share a toilet with another room; I knew that when I booked in, so why people complain when they know that is going to happen I am not sure. The toilet was always available when I wanted it, and clean. There were 2 tables and a chair in my room along with a basin, bed, shower, and hanging space. The bed looked clean and the towel was a decent sized very white bath sheet - large enough for most people including me. One table held a TV, kettle and selection of tea and coffee with sugar and milk. I was told that if I ran low on them to let Sid know and he would replenish the supplies. The food in the restaurant down stairs is not the cheapest, but it is good. They do not advertise breakfast, so I did not expect to get it.