Hotel berhampiran MAKRAKHS NIKOS, Heraklion Prefecture

Everyone at the hotel is so lovely and accommodating! We had a trip on the Friday the lovely Maria helped us and phoned them for us. We but would have missed breakfast that morning because of pick up times, the staff brought us some breakfast and fresh coffee in a flask the night before so we didn’t go hungry! Really good selection of buffet food changing each night. Highly recommend going to the Greek night with the BBQ and dancers! We had great fun and the food was lovely. It’s held every Thursday. Nice sized pool. The area is nice and quiet. The staff allows drinks by the pool side. Small supermarket and bakery/cafe 5 mins up the road perfect for any small bits might need. Beach is roughly 15 minutes walk away and is nice clear water with plenty of cafes if you want a drink or something to eat. HIGHLY RECOMMEND staying here!

The hotel is about 15min walk from the airport. Easy to find. The staff were very helpful and nice. The room was clean and organized. The shower wasn't so nice, it's a bath with no curtain so the floor gets very wet when showering.

We had the room with huge terrace overlooking the harbour which had an amazing view. Shade and sun at all times of day. Great location near to harbour (both for visiting the fortress and for catching the ferry to Santorini!) and walking distance of lots of restaurants. Their own restaurant is only open for breakfast, but there was a lot of choice (buffet style) and even better views from this top floor. We arrived in a rental car but there was nowhere to park until luckily someone vacated a space in the free area on the street; this would have been a pain if we were keeping the car, but actually we had arranged for it to be collected from here.

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

This is in English for my fellow travelers. Where do I begin? 6 luggages 4 bags and no one flinched their eye to help us, not a welcome, nor a hello! We felt invisible until we went to the reception and what a nightmare it was. The receptionist was manic about all 3 guests giving him the ID Numbers as if the one from the person who booked wasn’t enough. As if our flight wasn’t literally in 8(?) hours.Wouldn’t let us in even tho its not mandatory. Imagine being on the roads for so long, arriving late and having to deal with this. One of my friend wrote his name down and the receptionist called him names because he couldnt read the letters but everyone else could. When went to eat and came back, not even 2 hours after the check in, the man yelled at the same friend who went up on the stairs like he was talking to a bad behaved dog. Said that 3 girls live on the room and showed him the paper that my friend wrote that clearly had a MALE’s name and HOW ON EARTH COULD HE NOT REMEMBER HIM. Its not a five star busy hotel, would rate it a 1, so how busy was he those 2 hours? About the room, found hair in the toilet. Only good thing, the only thing renovated. Old and tiny doors, when you open the door it hits the walls and annoys the guests around. We stayed at 210, its 3 people capacity, the “view” was backrooms and mechanisms, full of pigeons, we were afraid to open the window because they also did nothing to prevent them. I WISH I HAD TAKEN A PICTURE BUT I WAS TOO TIRED TO DEAL WITH THIS. Maybe you will get better luck with the reception service and the room, but I wouldn’t let luck define were I spend my hard worked money so do the same. TRUST THE BAD REVIEWS AND EASTE YOUR MONEY SOMEWHERE ELSE

Great location close to the harbor. Helpful staff always willing to step in. Excellent breakfast with many delicious cold and hot options.The rooms themselves were clean, modern and contained useful amenities such as electric kettle. All in all, no complaints and would not hesitate to stay again.

Excellent central location, walking distance to major sightseeing sites. Polite and helpful staff, excellent breakfast and very clean. The only disadvantage is the quality of the bed mattress and the pillows, which are not very comfortable.

We came to Crete for a wedding and stayed for a week at Irida. It's a great venue if you like being on the mountain overlooking the sea whilst you also have the nearest beach within walking distance along with all shops, restaurants and all kinds of services at Agia Pelagia. The hotel was clean, staff extremely friendly and helpful and the restaurant and pool bar also had plenty of options available any time of the day. The free yoga was also fantastic according to my partner.