Hotel berhampiran SHUN YI ΧΟΝΔΡΙΚΟ, Heraklion Prefecture

We were so happy that we chose these apartments for our 3 night stay in Heraklion. We were 3 families and chose the one bedroom, one bedroom suite and 2 bedroom. The apartments were very modern and furnished perfectly. The air conditioning worked extremely well and the staff were very happy and helpful. They were available to provide us as many bottles of water as we asked for and provide helpful info on anything. The location was superb, literally walk out the lobby and into the main square of Heraklion. Restaurants, shops and sightseeing right at the steps! Parking for our cars was a couple of blocks down in a parking garage (8 euros per day) with in and out privileges. A quick 5 minute drive to the ferry terminal. I would highly recommend staying here and we will definitely stay again when back in Heraklion.

Would avoid. Feels like 3* at most. The hotel is in a good location – about all that can be said in terms of positive comments. We found the staff to be a mixture of poorly trained/unprofessional/disengaged. The hotel décor is very dark/gloomy. Our room was not properly cleaned prior to check-in. As others have commented, we found an unacceptable level of maintenance: broken fixtures/fittings in the bathroom and a broken drain in the shower with a danger of injury. The breakfast selection was very basic, drab and unappealing.

I had a pleasant 7 night stay here at this accommodation while in Heraklion, Crete. It belongs to the Lato Boutique, which is the main hotel. The Annex is right opposite and required card access to enter. Room was the Economy room (15 sq. metres), a little on the small side, but good enough for a solo traveller. The room was right next to the stairwell and the lift, so there were times I could hear people moving about, but at night it was very quiet, and there were no sleep disruptions. Bed was comfy, air-conditioning was also good. The shower was also good, with shampoo and soap provided, though I noticed it was running a little low towards the end of my stay (i.e., no refills were done). I also appreciated that a luggage rack was provided, along with two bottles of water on check-in day. Fridge was big enough to fit lots of mineral water bottles to keep them cold, which would be a great reprieve in the summer time. Room safe was incredibly huge as well, it can easily store laptops securely, if needed. The elevator door got stuck on the day of check-out, but still worked, so not too big of an issue there. Wi-Fi requires a special code that you can get from the reception. My first code strangely stopped working after two days, but was promptly rectified after I informed the reception of the issue. There were no other connectivity issues for me. The hotel location is pretty near to the Venetian Port, and the Rocca Fortress; it is also walking distance away from the main shopping street in Heraklion and lots of good eating places nearby. There are also supermarkets nearby to get water as well. It does get quiet at night, but I did not encounter any incidents that made me feel unsafe. My room came with buffet breakfast included, which is served in the main building. Breakfast starts service from 7 am onwards, and was generally quite crowded at the start. Depending on the crowd level, the staff will occasionally open up a new section of the dining area. Breakfast was generally good, there was a good spread of American breakfast items, to pastries, ham and cheese and even Greek yogurt with a lot of condiments. It varied a little bit from day-to-day, but was generally the same for the most part.

WE' LL COME BACK! Fantastic joy& pleasure we have had at Aquila Hotel at our stay there at Heraklion, it was our first time. Enjoyed it at breakfast, our room was so clean& with enough space with terrace& great view...Pool on 6th floor was pleasurable..All Hotel is interesting with exterior as well as interior...This hotel have so much to offer&most important to give you touch of happines at your stay! Lots of smiles from Belgrade:)) J&K

We chose Anemos Suites as we were looking for somewhere self-catering at the end of a month in various parts of Greece. We stayed in ”suite” 302 titled ”Sea Horse”. The room was quite spacious but there were very limited kitchen supplies. Only 3 of everything supplied (bowls, glasses etc), one burner that you plug in, kettle, sandwich toaster, one saucepan, milk pan, frypan, no microwave. We never made any meals or even a cup of tea here! They had a restaurant on site and the meal the night we arrived was tasty enough, but my husband got food poisoning from the club sandwich that night. A better dining alternative is down the end of the lane near the beach at the News Seaside Bar Restaurant where I had the best club sandwich and chips in Greece! On the second day (our first morning there, and my birthday) I attempted to have a shower but the water was cold. My husband then realised the bathroom was flooding not in the shower cubicle but bubbling up in the middle of the bathroom behind me where I hadn’t noticed. By the time he warned me and I turned it off, it was flooding out into the living area. We managed to move my suitcase just in time. We reported it but there was no-one around that morning that spoke much English. They understood enough to send the cleaner over to mop up the water and she somehow fixed the blockage, however the water was still cold so we couldn’t shower. We tried to communicate with the staff about when the hot water would be fixed but were instead handed a breakfast menu. When we asked to see the manager we were told only ”later”. After wasting a couple of hours that morning trying to resolve things (including calling our travel agent who also contacted the manager) we ended up having a sponge wash and went out to start our day. By the time we left (around 11am) someone who spoke English had arrived and he was able to tell me that a plumber would be there later that afternoon. He also gave us directions to find a doctor as my husband had developed an infection in his leg and needed antibiotics. So he at least was helpful. After returning late afternoon, I asked if we could have a replacement bathmat and hand towel as they were still soaking wet from the flooding. The elderly Greek owners started arguing with each other in Greek and then the woman argued with me saying “tomorrow” as in they were only due to replace the towels tomorrow. I think she also wanted payment for changing them earlier. I tried to explain about our room flooding but she couldn’t understand. I said they should be compensating us with a free breakfast or drinks not arguing about replacing a couple of towels, and said we would give them a bad review. There was a worker there who spoke good English (we had interacted with him the evening before) but instead of interpreting what we were saying he just went and sat at the check in desk and didn’t want to get involved. I gave up and 5 minutes later the elderly Greek lady came to our room with two towel

We had a wonderful time at Anna Apartments. It is very well located, close to a great sandy beach with warm water. Also, the bus station is just across the street so you can easily have access Heraklion or to other places (and bus stations are not that common in the area). The apartment that we had for 7 days was clean, cozy and comfortable, with everything we needed. I liked the balcony, the kitchenette, also the hairdryer was super handy for a girl with medium-long hair. The bed and pillows were nice and soft. The mirror in the bedroom is very useful for when you are getting ready to go out. Now for the best part, the owner Yannis is the best host we've met so far. He is really kind and caring with all the guests, paying attention to their needs and making sure that they are having a good time, giving the best recommendations. He is also very funny and chatty. It was really pleasant for us to hang out with him and talk about literally anything. We are so greateful for the whole experience! Thank you, Yannis!

We came to Crete for a wedding and stayed for a week at Irida. It's a great venue if you like being on the mountain overlooking the sea whilst you also have the nearest beach within walking distance along with all shops, restaurants and all kinds of services at Agia Pelagia. The hotel was clean, staff extremely friendly and helpful and the restaurant and pool bar also had plenty of options available any time of the day. The free yoga was also fantastic according to my partner.

Everyone at the hotel is so lovely and accommodating! We had a trip on the Friday the lovely Maria helped us and phoned them for us. We but would have missed breakfast that morning because of pick up times, the staff brought us some breakfast and fresh coffee in a flask the night before so we didn’t go hungry! Really good selection of buffet food changing each night. Highly recommend going to the Greek night with the BBQ and dancers! We had great fun and the food was lovely. It’s held every Thursday. Nice sized pool. The area is nice and quiet. The staff allows drinks by the pool side. Small supermarket and bakery/cafe 5 mins up the road perfect for any small bits might need. Beach is roughly 15 minutes walk away and is nice clear water with plenty of cafes if you want a drink or something to eat. HIGHLY RECOMMEND staying here!