Hotel berhampiran Vourvoulitis, Heraklion Prefecture

Excellent central location, walking distance to major sightseeing sites. Polite and helpful staff, excellent breakfast and very clean. The only disadvantage is the quality of the bed mattress and the pillows, which are not very comfortable.

The hotel is strategically located within walls of old city between the beach of Ammoudara and the main attractions, not so far from them. Hotel is re-innovated 7 floor building. Rooms are not large, but but enough for the convenient accommodation. The room has the safe, TV, several chairs, table and the wardrobe, electric kettle, air conditioner. There is quite large balcony with two beach chairs and the small table and also drying hanger for the clothes. Unfortunately there is quite a lot of dust in the air from street, so everything gets dusty very quickly. The room has electric sockets next to the beds and two other sockets, one of them with USB port. The personnel speaks English and very friendly and helpful. The avenue Kalokerinou named after the discoverer of the Knossos Palace is quite busy road so it is nicer to live on higher floors. There is a restaurant serving good continental breakfast. There is omelette, ham, cheese, Greek yogurt, flakes, fruits, on the menu. Just 70 meters from the hotel there is Bazaar and in 200 m is Chalkiadakis supermarket, Lidl in 800 m outside of the city walls. All closed on Sundays. The avenue Kalokerinou has several street food places, and if you walk 400 m to Morosini Lions Fountain you can find even more restaurants there. Heraklion has a problem with great beaches, but in 500 m from the hotel there is a Dermatos Bay, where is a wild beach where one can deep into the sea. The proper beach is in Ammoudara in 2.2 km from the hotel. There is another beach in 1 km in front of Talos Plaza shopping mall, but it is rocky and no sunbeds or lifeguard. Another place to swim is the port mole starting from the Kules fortress in 1.2 km. The mole protects from high waves when it is windy and other places are not suitable for swimming.

The hotel is below average and obviously sells because of its central location in Heraklion. This is its only advantage. Otherwise : A lot of noise from early morning (big banging, etc.) - to the point where you can't rest. Small and uncomfortable rooms. (They don't even have hangers in the bathroom for towels!) The rooms show strong signs of abandonment. They need renovation. Very modest breakfast, with only the very basics. Everything served is without taste! Only low quality filter coffee is served - without taste. If one wants to get a decent coffee, they must order it from the cafe bar at the entrance and is charged. There is a scale for weighting luggage at the reception. Requires a fee of 1 Euro !!! The staff, although very polite, are not happy or cheerful with clients. To ξενοδοχείο είναι κάτω του μετρίου και προφανώς πουλάει λόγω της θέσης του που είναι σε κεντρικό σημείο του Ηρακλείου. Αυτό αποτελεί το μόνο του πλεονέκτημα. Κατα τα άλλα : Πολύ θόρυβος από τα ξημερώματα (κρούση μεγάλων κτλ) - σε σημείο να μη μπορεί να ξεκουραστεί κανείς. Μικρά και άβολα δωμάτια. (Δεν έχουν ούτε κρεμάστρες στο μπάνιο για τις πετσέτες !) Τα δωμάτια δείχνουν έντονα σημάδια εγκατάλειψης. Χρειάζονται ανακαίνιση. Πολύ λιτό πρωινό, με τα πολύ βασικά μόνο. Πολύ άνοστα όλα ! Καφές μόνο φίλτρου και χωρίς γεύση. Αν θέλει κανείς να πάρει έναν αξιοπρεπή καφέ, τον παραγγέλνει από το cafe bar της εισοδου και χρεώνεται. Υπάρχει χρέωση 1 Ευρώ για να ζυγίσει κάποιος τη βαλίτσα του !!! Το προσωπικό, αν και πολύ ευγενικό, δεν είναι καθόλου πρόσχαρο.

This is in English for my fellow travelers. Where do I begin? 6 luggages 4 bags and no one flinched their eye to help us, not a welcome, nor a hello! We felt invisible until we went to the reception and what a nightmare it was. The receptionist was manic about all 3 guests giving him the ID Numbers as if the one from the person who booked wasn’t enough. As if our flight wasn’t literally in 8(?) hours.Wouldn’t let us in even tho its not mandatory. Imagine being on the roads for so long, arriving late and having to deal with this. One of my friend wrote his name down and the receptionist called him names because he couldnt read the letters but everyone else could. When went to eat and came back, not even 2 hours after the check in, the man yelled at the same friend who went up on the stairs like he was talking to a bad behaved dog. Said that 3 girls live on the room and showed him the paper that my friend wrote that clearly had a MALE’s name and HOW ON EARTH COULD HE NOT REMEMBER HIM. Its not a five star busy hotel, would rate it a 1, so how busy was he those 2 hours? About the room, found hair in the toilet. Only good thing, the only thing renovated. Old and tiny doors, when you open the door it hits the walls and annoys the guests around. We stayed at 210, its 3 people capacity, the “view” was backrooms and mechanisms, full of pigeons, we were afraid to open the window because they also did nothing to prevent them. I WISH I HAD TAKEN A PICTURE BUT I WAS TOO TIRED TO DEAL WITH THIS. Maybe you will get better luck with the reception service and the room, but I wouldn’t let luck define were I spend my hard worked money so do the same. TRUST THE BAD REVIEWS AND EASTE YOUR MONEY SOMEWHERE ELSE

Strong windy day made old fashioned door's uncomfortable noisy, which was hard to sleep. Nice staffs but seems a bit lackluster.

Great location close to the harbor. Helpful staff always willing to step in. Excellent breakfast with many delicious cold and hot options.The rooms themselves were clean, modern and contained useful amenities such as electric kettle. All in all, no complaints and would not hesitate to stay again.

Would avoid. Feels like 3* at most. The hotel is in a good location – about all that can be said in terms of positive comments. We found the staff to be a mixture of poorly trained/unprofessional/disengaged. The hotel décor is very dark/gloomy. Our room was not properly cleaned prior to check-in. As others have commented, we found an unacceptable level of maintenance: broken fixtures/fittings in the bathroom and a broken drain in the shower with a danger of injury. The breakfast selection was very basic, drab and unappealing.

WE' LL COME BACK! Fantastic joy& pleasure we have had at Aquila Hotel at our stay there at Heraklion, it was our first time. Enjoyed it at breakfast, our room was so clean& with enough space with terrace& great view...Pool on 6th floor was pleasurable..All Hotel is interesting with exterior as well as interior...This hotel have so much to offer&most important to give you touch of happines at your stay! Lots of smiles from Belgrade:)) J&K

Ideales preiswertes Hotel in Hafen- und Zentrumsnähe. Gute Betten. Frühstück ist ebenfalls ok.

We chose Anemos Suites as we were looking for somewhere self-catering at the end of a month in various parts of Greece. We stayed in ”suite” 302 titled ”Sea Horse”. The room was quite spacious but there were very limited kitchen supplies. Only 3 of everything supplied (bowls, glasses etc), one burner that you plug in, kettle, sandwich toaster, one saucepan, milk pan, frypan, no microwave. We never made any meals or even a cup of tea here! They had a restaurant on site and the meal the night we arrived was tasty enough, but my husband got food poisoning from the club sandwich that night. A better dining alternative is down the end of the lane near the beach at the News Seaside Bar Restaurant where I had the best club sandwich and chips in Greece! On the second day (our first morning there, and my birthday) I attempted to have a shower but the water was cold. My husband then realised the bathroom was flooding not in the shower cubicle but bubbling up in the middle of the bathroom behind me where I hadn’t noticed. By the time he warned me and I turned it off, it was flooding out into the living area. We managed to move my suitcase just in time. We reported it but there was no-one around that morning that spoke much English. They understood enough to send the cleaner over to mop up the water and she somehow fixed the blockage, however the water was still cold so we couldn’t shower. We tried to communicate with the staff about when the hot water would be fixed but were instead handed a breakfast menu. When we asked to see the manager we were told only ”later”. After wasting a couple of hours that morning trying to resolve things (including calling our travel agent who also contacted the manager) we ended up having a sponge wash and went out to start our day. By the time we left (around 11am) someone who spoke English had arrived and he was able to tell me that a plumber would be there later that afternoon. He also gave us directions to find a doctor as my husband had developed an infection in his leg and needed antibiotics. So he at least was helpful. After returning late afternoon, I asked if we could have a replacement bathmat and hand towel as they were still soaking wet from the flooding. The elderly Greek owners started arguing with each other in Greek and then the woman argued with me saying “tomorrow” as in they were only due to replace the towels tomorrow. I think she also wanted payment for changing them earlier. I tried to explain about our room flooding but she couldn’t understand. I said they should be compensating us with a free breakfast or drinks not arguing about replacing a couple of towels, and said we would give them a bad review. There was a worker there who spoke good English (we had interacted with him the evening before) but instead of interpreting what we were saying he just went and sat at the check in desk and didn’t want to get involved. I gave up and 5 minutes later the elderly Greek lady came to our room with two towel