We found cockroaches within 5 minutes of entering our room. There were stains all over the wall next to the bed, and the walls were also unfinished with shotty spackle work in most places. The sheets were also stained, and the microwave was unusable, dirty and damaged. In the restroom the shower was dirty and the toilet seat appeared to have the finish coming off? There was no way we could sleep in the room. We went to the front desk not even 10 minutes after checking in and they refused to give us a refund. The “best they could do” is we give us back the deposit they made us pay to even check in. The whole thing was completely ridiculous and they did not seem to care about any of the issues with the room. They seem to make their money on “non refundable” rooms in hopes people keep booking and spending no money on upkeep or maintenance. I highly recommend ******* remove OYO from their listings.
Terjemah