Sure Hotel by Best Western Hilden-Duesseldorf

完美，完美！！！

Slept good, pretty calm place even though my room faced the road outside. I went with train and it was just a short trip to the station. It's very nice located in small Hilden - if you want to get out of the big cities. City center is right around the corner.

Stayed for 2 nights at this 4 star hotel in the middle of Hilden close to the shopping street and about 15 min walk from the station. The lobby, restaurant/breakfast room was recently renovated because of a serious flooding a couple of years ago. They did a good job, the interior in this part of the hotel has been updated with a very contemporary feel to it. We booked a standard room, however the heating was not working properly and we got upgraded immediately which was very much appreciated. The rooms, looked a little bit dated, but were to my delight utterly spotless. The bathrooms especially the shower trays and doors were immaculate, although some water was leaking onto the bathroom floor when using the shower. The housekeeping department is doing a good job for sure. I was pleased to see soap dispensers installed rather than having all those little customary bottles with soap and gel, saving on plastic. Good forward environmental thinking. Because the floor covering was carpet rather than tiles or laminate I would have liked some of those hotel slippers that are customary in most hotels these days. Also as a 4 star I would expect an iron and board in the room for convenience. The breakfast offerings are the usual fare and I was pleased to see milk alternatives available. The breakfast room was quite busy and you could do with an extra member of staff looking after the buffet to replenish it in time. All in all I very much enjoyed my stay here. I think that the room rate charged is very fair and honest but thought that the prize for the breakfast per person maybe at 17 Euros is a bit steep. However, I wholeheartedly can recommend this hotel.

Das Zimmer war sauber, aber leider alles etwas alt und verbraucht. Heizung im Bad hat nicht funktioniert und es war eiskalt. Frühstücksbuffet ist sehr gut, aber dass man am Sonntag, wegen dem öffentlichen Brunch, kurz nach 10 aus dem Frühstücksraum geschmissen wird, ist blöd.

Wir hatten als Familie mit kleinem Kind falsch gebucht unser Termin war eine Woche später. Für das Hotel war es unmöglich umzubuchen obwohl das Hotel leer war. Wir mussten neu buchen und pro Nacht nochmal 26 Euro mehr zahlen. Da unsere kleine müde war mussten wir dies annehmen. Rezeption spricht kaum deutsch und verstehen einen nicht. Kundenfreundlich gleich null komplette Abzocke!!!!

260 Euro per nacht voor deze kamer is echt volledig van de put gerukt. Dit is een extreem basic hotel, wat volgens mij niet meer dan 2 sterren verdient. Prijs/kwaliteit is hier dan ook volledig scheefgetrokken voor deze spartaanse kamer. Bovendien gordijnen die niet helemaal dicht kunnen als je ze niet klemt door er een stoel tegenaan te schuiven. Aan de deur hangt dan nog een briefje dat dat je de verwarming moet dichtdraaien, licht uitdoen en venster sluiten als je buiten gaat ; toen ik binnenkwam in de kamer was de verwarming en licht inderdaad uit maar het venster stond open. Resultaat : berekoud, en het duurt nog een jaar voor er iet of wat warmte uit de radiator komt.