Ulasan Sheraton Saigon Grand Opera Hotel

A little on the expensive side, but service and facilities are very good. They showed eurocup as well in the lobby!

DO NOT BOOK FROM TRIP.com if you are Marriott bonvoy member, you will not get reward or points if you book from this platform. Trip.com did not mention this when I made booking, resulting in an overall loss. Could have gotten a free night stay but had to change my hotel in the end , and pay extra!

We met our old friends from the USA in a reunion occasion and this hotel complemented it. We all loved our roomsand the executive lounge . Location of this hotel is perfect in the center of the city.

Very poor customer experience where Sheraton insisted that I had to pay for my breakfast (while I literally having breakfast) when my hotel deposit had gone over limit (without my prior knowledge). I requested if I could clear my room account upon my departure but Sheraton insisted I had to on the spot. Literally indicating I will run away without paying. I escalated the matter to the Director of rooms which they subsequently apologised and refunded my breakfast sum as token of apology. Sheraton also extended my late check-out to 3pm as a form of goodwill. Alas, the follow up was bad where they did not reflect my extension in my room key. I found out when I got locked out and had to go to lobby customer service to rectify it. Sheraton level of customer service is left much to be desired as a 5 star hotel.

Very clean, good location, service minded staff 10/10⭐️⭐️⭐️⭐️⭐️

Great stay, great service, great location. Walking distance to malls and attractions

Location was great, club lounge on the 5th floor was awesome, fantastic service! Not happy about the room, quite old, and a dead cockroach showed up in shower…

Centrally located in the heart of Saigon, the Sheraton had excellent attentive service by local Vietnamese staff as has delightfully become the standard in Vietnam. Overall a great experience and an unbeatable location near Nguyen Hue Street and many restaurants and local cocktail lounges.

Very good hotel. Best service. Will come back again in future.

Excellent place to stay. Staff were friendly and attentive, like the club lounge, nice and quiet place for breakfast and evening cocktails.

Good location,walking distance to most places.Room is clean and staffs are friendly.

Nice hotel, good location, nice restaurant nearby

one of best hotel in Vietnam. Location is one of the best and food

Very nice location..walking to many places..big hotel with casino..overall good experience