Hotel berhampiran RO Facility Thang Long, Ho Chi Minh City

We were greeted upon arrival by the staff who were lovely and provided us with welcome drinks. The check in process was smooth however our room was not ready so we were unable to check in. They kept our luggage for us and we went and sat by the pool. Don't be fooled by the pictures of the pool it is actually extremely small with only 6 sunbeds around the actual pool area. Half of the pool is under the shade. There is another terrace upstairs with sunbeds but you are away from the pool and some parts shaded. We stayed in a family suite which was extremely spacious and clean. The breakfast had a good selection and catered to everyone there. The location is roughly around a 10 minute walk from Bui Vein Walking street which isn't too bad once you navigate the traffic. Due to the size of Ho Chi Minh it is extremely difficult to get your bearings especially if you are only staying a few days. Overall I would stay in this hotel again.

This was our second stay at the hotel and it was a definite improvement on the first stay. We were upgraded to an Executive room which was much nice than the first. The room was on the 7th floor, it was light and bright and a lot more room. The pool had been cleaned but was still not totally mould free. Breakfast is nice if you get in early otherwise there is nothing left. They don’t seem to restock it. There is a great variety of choice from western omelette to Vietnamese soup to rice porridge. They do cater well. There are still small things to improve on but a great step up. The receptionist was very helpful and we were able to extend our stay till the evening as we had a late flight home. Right near the market if that’s your thing but also close to sights and restaurants.

This is our first time visit Ho Chi Minh City and 1st to stayed at SOHO Resident and hotel which we are very happy and enjoyable holiday… the location is the best … the service staff Ms.Kim who are very helpful and understanding…as we booked Trip.com Mekong River tour “Vn Lotus Travel” agency services especially the tour guide Mr.Quy are very professional to guide us the whole tour.We will surly come back and stay again Soho hotel and using Vn Lotus Travel for others city tour.

we verbleven 3 nachten in Roseland centa hotel. Mooie en comfortabele kamers , uitgebreid ontbijtbufet, goede ligging. De grootste troef van dit hotel is het onthaalpersoneel. Zij doen alles wat in hun mogelijkheden ligt om het verblijf zo aangenaam mogelijk te maken. Bijvoorbeeld; Long raadde ons aan om naar het vuurwerk te gaan kijken vanop het dak van Roseland Sweet Hotel en reserveerde ons een VIP tafel, we vroegen 2 extra hoofdkussens en die werden in een oogwenk gebracht, … Speciale dank aan Long, Niran en Tai.

Amazing stay in Japanese style! We loved everything in this very hotel. Lobby and rooms are nice decorated, the service is great, the stuff is very helpful! The location is also very good, you can easily get to everywhere you want ! Little jacuzzi on the rooftop is great plus there is a bar nearby. The price is quite affordable in comparison with other hotels in this area

Roseland Sweet Hotel is a value for money hotel; and there would be many other similar hotels easily found online. But what made Roseland stand out was one of their staff Kiet Anh, who is a bellboy, front desk, concierge all rolled into one. The week I was there, he was working everyday and all hours, I practically see him all the time whenever i'm at the lobby, whether I am going out or coming back. His bright, cheerful and friendly demeanour plus his very personal touch is on par with the service found only at the 5 or 6 star hotels. He was what made the difference for me staying at Roseland; which otherwise would be a good but pretty average hotel. Roseland is indeed very fortunate to have employed a staff like him; and given time and the right grooming would make an excellent management personnel in the hospitality industry. My choice of hotel will still be Roseland for my next coming trip, but only if Kiet is there. Thank you Kiet, for making my stay so pleasant and memorable; and thanks for helping me send my cracked handphone for repair; you really saved my life!! See you soon!

After two nights in the Roseland Corp Hotel I just don’t know where to start describing this horrible experience as everything - the service, the rooms, the prices - was just so, so bad. So I just start at the beginning: We arrived on a Thursday. Arranging a pick-up from the airport was surprisingly complicated, it took several mails with the service manager for no reason but in the end there was a quite unfriendly driver waiting for us at the gate. They charged us 750.000 Dong which is way above the common taxi-rate (150.000 Dong). When we arrived at the hotel they charged my credit card for the room - twice. As the woman at the front desk didn’t understand English that well, it was quite complicated to convince her of her mistake and get the money back. The Roseland Corp hotel has an impressive entrance area. It’s nice, really. But unfortunately this doesn’t translate to the rooms. They are terrible, probably furnished in the 80s and not renewed since. They have whirlpool bathtubs made of plastic, lots of wood in the room, curtains that haven’t been washed for ages, and you can hear everything that is going on outside of your room. The first room we got smelled like cold cigarette smoke. I complained and they upgraded us to a bigger room (after we looked at a series of rooms, one of them still in use by a paying guest). But even the upgraded room was by far worse then everything we have seen in Vietnam. I wanted to cancel the whole reservation but they wouldn’t let us go. Instead they promised us the best room of the hotel the next day and we stayed. The first night was terrible. The bed had a very, very old and thus noisy spring mattress. The slightest movement made a noise. The walls and curtains had stains all over it. There’s no constant hot water, I had a cold shower in the morning. Shower and toilet happened to make weird unexpected noises. The best room in the hotel was basically the same as before but with a better view and a less noisy mattress. At this point I was ready to drink on that but unfortunately all the mini bar contained was two bottles of water. Breakfast was…well, let’s not talk about it. All of this would have been okay somehow if this hotel wasn’t so pricey. It’s like paying for a filet mignon and getting McDonalds Cheesburger. When we checked out the woman at the front desk (the same who messed up the payment) kindly asked us to sit and wait in the entrance area so she can check if everything is okay. We waited five, ten, fifteen minutes and nothing happened. When we asked her if everything was okay, she was surprised to see that we are still there. Yes, everything okay, she said. I can’t say the same. P.S.: Neil, the doorman, was the only exception to this experience. You are great, man! Please find a new employer.

Before check in, the service provider provided very useful information through WhatsApp on eating in the surroundings and what taxi provider to choose from to commute from the airport. He was also kind enough to provide temporary luggage storage for a few hours on the day of check out.

The apartment was nice, spotless. The host was Very helpful and friendly, easy to contact. They were always there when I needed their help. I will come back in September. I highly recommend.

The room is very beautiful. The blanket and mattress are very fragrant, sleep is very good and comfortable. I really like this room