Pengguna Tetamu
26 Disember 2023
First, the owner of this place is a very rude person, not someone that should own this motel. I called him several times, he was useless and on top of it, he hung up the phone in the middle of the conversation. The lady that works on the front desk has no clue, she doesn't know anything, she just transfers the calls to that rude owner, and everything goes sideways from there. When we checked in, the owner came to the desk and shouted "don't forget to charge him parking", luckily I heard that and told them that we don't have a car. However, they do charge a resort fee and for what??? This is not a resort, it's just a very dirty smelly motel that doesn't offer anything but a very rude "owner" and bad and dirty rooms, so why do they charge a resort fee?? Let's talk about the room. From the moment you enter, you will realize you made a mistake, the floor is dirty, the ac doesn't work, no Wi-Fi (when I called to ask why the Wi-Fi doesn't work, that owner said "I will send someone to show you how to connect", what a bad communication from him). The restroom is dirty and disgusting, I was going to the restroom in the bar next to it, it was way cleaned, there are no toiletries in this motel, if you decide to stay here (PLEASE DO NOT STAY, AVOID), bring your own things. The bed is extremely uncomfortable, don't count on sleeping here, you will end up with back pain, sleep on the ground, or even better, DO NOT stay here, avoid this motel, stay as far as possible from here. At last, I've traveled to almost 70 countries in the world and all 50 states in USA, I've never experience something like this, no communication with the very rude and bad for business owner, and falsely advertised motel, it's a bad place to a wonderful Hollywood beach, I will come to Hollywood Beach again, but I will make sure I don't make the same mistake and stay here. If you ask for my advice, do not book this place, not even for one night, no one deserves the struggle. ZERO STARS!!!! DO NOT STAY HERE!!!
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