We stayed three nights (room 5) @ £120 per night. Best bits: nice house, stylish decor, comfortable bed, good shower, quiet location, Kit-Kats on the tea tray, and a nice clean room (refreshed daily) if a bit on the poky side for two. Bathroom gripe: the towel-rail was super-hot day & night, with no obvious way to regulate it, consequently the bedroom got very overheated at night - even in October, with the bathroom door closed and the window open. Main source of discontent: the ‘boutique’ label when really It’s a perfectly adequate but ordinary B&B, somehow omitting the small details and personal touches that would take it up a level. For some reason I can’t quite pinpoint, Grays feels more like efficient business accommodation, impersonal and lacking in warmth & atmosphere. The toiletries were bland and odourless, but most disappointing was the breakfast buffet table which felt very ‘Costco-catering-pack’ on a budget. I wonder if anyone taste-tests this stuff before serving it to guests? the “cranberry juice” tasted like over sweet gripe-water, orange juice marginally better, 4 cereals on offer: rice-crispies, cornflakes, weetabix and muesli, no bran to be seen (accounts for the grumpy review perhaps..?). I didn’t eat a cooked breakfast, but husband (who did, and always judges by the eggs) put it at 7 out of 10. (NB: if someone having no other breakfast asks for just brown toast, please bring more than one slice. ) I found the minuscule thimble-sized milk jugs and butter portions on the table (supposedly for two people?) irritating which contributed to the overriding impression of penny-pinching, bordering on the miserly. Yes, we can get up (multiple times) to replenish them ourselves or constantly request additional from staff - but why? Just Seems unnecessary. On the plus side I saw fresh fruit (melon & pineapple) and plain yoghurt available on the buffet table, but it was exactly the same every morning (a little bit boring). IMHO there is little to lift Grays above the ordinary. The staff we saw (mostly at breakfast) were obliging and efficient, and we liked the housekeeper (I assume it was) that we bumped into on our way out one morning who was funny and engaging. In summary it was good, but not as good as it should/could have been, had it lived up to the “boutique” billing. Would say 3.5 out of 5.
Tunjuk Lagi