Hotel berhampiran Aquamarine Garden House 11, Hong Kong

Overall we had a good time. Unfortunately there were no surprises (ie. unexpected fun or magical moments, services), but we did have a decent time. Hotel staffs never greeted us so it was bit unexpected in that front, because they will only respond when we greet them, so we did feel bit isolated. Positives: Pools are open for long time, breakfast buffet quality is so good (but way too pricy, considering kids does not eat much), room is spacious, shuttle bus frequency is very convenient, hotel is really creatively constructed (both external/internally). Areas of developments: Could be better if Staffs could greet guests (even the front desk staffs were unfriendly), Breakfast buffet’s cost performance needs to improve -＞ considering the super high price it should not limit the breakfast time to only one hour as guest loses time to greet character as well, also on top of high price it charges 10% service tax, and character photo costs H$168 per photo when the photo quality was bit blurry…., it would be great if breakfast buffet price could lower (especially for kids who does not eat much) or stretch the 1 hour limit to 90 min. Another area of development could be, the scope of hotel merchandise coupon… -＞ seems like there is unexplainable scope of which product they can allow/disallow $10 off coupon. We wanted to buy two products of which one of them the staff explained we cannot apply the coupon, and the staff’s explanation was “because this is popular”… when I asked how would we even know which is popular and which is not, and the next explanation was “oh it is because Lina Bell is popular”. It was very awkward explanation and scope, but I suppose it was Explorer’s Lodge Hotel style… Overall, we enjoyed HK Disney land so we will definitely come back, but unless above AOD are changed/improved, we will not consider staying with Explorer’s Lodge.

I have to say incidents happening would be a good opportunity to know the place or organization better. This time, Sheraton demonstrates an impressive incident handling skill when I found some mistakes of housekeeping. The manager himself with a couple of coworkers come to solve, explain, and apologize for it, even if this is just a very minor mistake. When checking out, the receptionist heard about the incident from me, and they made me feel they are so sincerely sorry, again as the 4th time :) Back to the room itself, impressive sea view and airport view, fine bathroom commodities and the whole-night silence. I would say this is very nice experience, so that I left a memo to big back the hotel a big Thanks!

Very idea to stay if going to Disneyland and back to airport. Free shuttle bus back and forth Tung Chung and Airport, factory outlet is just at the station. Only downside is food options is limited, may choose to just stay a day or two and have hotel breakfast and night buffets.

When we have to choose a hotel in Disneyland Hong Kong, it has got to be the Disneyland hotel. Not the other ones because this one, you get to meet characters, princesses, and there are lots of fun activities to play!

The main reason for staying here is that it’s connected to the City Gate outlet mall and it has a shuttle bus service to/from the airport. The room is clean, spacious, and it has a good unblocked view. It’s definitely worth staying here to visit the mall and to catch next day’s early flight out.

Absolutely looooved the hotel!! The design, layout, and the pool! Location is perfect got to check out the big buddha- got bus 23 came back with the cable car and the hotel is right there. It is also in a mall, which was tricky to find but look out for the signs haha. 😃

This is the hotel that we definitely will stay for the 2nd time. The location is very good. Because it’s not in the central so it’s not noisy like staying in the central, but it only takes few stops to town area via subway. Easy to go around because there are malls around. Besides that there’s walking distance to the residence area, many local food restaurants, shops around.

香港荃旅店，這是一間CP值很高的小酒店，雖然說五一連假期間，價格漲了3倍多，但是平日的價格應該是很親民的。推薦大家如果你想要住尖沙嘴以外不同地區的，可以選擇住這間，因為它離地鐵-荃灣站要走路7分鐘就可以到，而且樓下還有一間賣很晚的燒烤店-川燒王，還有荃灣千色匯商場，附近還有24小時的7-11和OK便利商店，還有銀龍茶餐廳、麥當勞，樓下也有可以領錢的銀行ATM，早起還有傳統菜市場可以逛逛，是一間簡單但是生活機能非常俱全的小旅店。旅店接待人員態度親切，我第一次抵達荃灣找不到旅店，請計程車司機打電話給旅店，還有接待人員親自出來帶我，服務非常好。但還是有一些可以改善的地方，就是旅店裡面沒有煮水的熱水壺，沒有冰箱，而且若要一次性的浴巾還要跟櫃檯買一份$20港幣，入住時也要押金$500元港幣，但退房時拿著押金單可以全數退款，WiFi網路速度非常慢非常卡，基本上網路速度有待加強，而且是沒有電梯的小旅店，若你的行李箱很重，基本上你會搬行李箱上下樓梯非常非常累！而好處是旅店房間內有電視，且浴室的沐浴乳、洗髮精是整罐的可以任你用的，沖涼的水流也非常強，洗澡時很爽！樓下有一間賣粥的賣到很晚，還有推薦一間旅店旁的川燒王-燒烤店，東西好吃，老闆娘服務態度親切，燒烤店裡常放著音樂音響夠力！吃起來有令人放鬆的感覺！整體而言，我對於「香港荃旅店」的評價還是很高的，至少生活機能方便，且價格相對合理，如果是情侶入住可以去旅店櫃檯買各式各樣的杜蕾斯，這是特色服務！

Very good idea very nice very well done very good job very well done

The hotel is easy to find because you can see the bldg. w/ Panda logo at the far distance. However, the only disadvantage for me is it's a little bit far from the MTR station and when you walk during the hot weather, it's kind of disturbing feeling, maybe it's just ok during winter time. Anyway,check in is smooth, good thing is that you don't need to deposit, just get directly into your room. Also there is a mall, restaurants, coffee shop, bakeshop at the groundfloor and around the building so you dont need to worry where to eat. Room is clean w/ big and small bed, but found something strange when I walk into the restroom to pee in the middle of the night and suddenly heard strange noise which bothers my sleep. Room rate is reasonable and near the Disneyland or if you want to go day tour in Macau by bus.