Hotel Mesra keluarga di Hong Kong

The hotel location is good, very convenient. Next to Mong Kok East MTR station and Moko Mall. The check-in and check-out process were fast and easy, less than 5 mins. The staff are well prepared. The room were clean and neat. The Bathroom has a standing bath area and a bath tub.

Setiap kali saya menginap di hotel, terdapat kakitangan perkhidmatan yang berbeza, terutamanya Miss MAGGIE NG Wu Lixin, yang sangat baik, memberikan perkhidmatan yang bersemangat, dan membuatkan anda berasa seperti di rumah sendiri. Sangat disyorkan! ! !

The front desk service was standard. Housekeeping staff were very enthusiastic. The hotel facilities are not new, but they are well-maintained. When the air conditioner, dryer, and air purifier are all on in the room, the noise level is quite high, which can be disruptive at night. You may choose to turn them off yourself. The hotel's buffet breakfast mainly features Hong Kong local style and Indian style dishes, with relatively few vegetables.

Great location, The hotel located beside MTR Exit P1. All staff is very enthusiastic and very polite. The facilities are well maintained, clean room, silent air-conditioned. We had a great time and thank you for the anniversary gifts.

Great experience in nice hotel. Comfortable to stay at night and the body cream provided by the hotel is very good. I would recommend to stay at this hotel if you decide to visit Hong Kong Disneyland.

One of my all-time-favourite in Hong Kong! Cozy and modern room, the room is spacious and clean. Highly recommended to have a dinner buffet, the seafood is fresh with a variety of choices. Although a bit far from MTR station, still within 10-min walking distance!

The pool is good. Just the location not accurate what google map say. The staff is friendly and service is good. The room is small unlike other hotel but it's clean. Have a swimming pool that is good. The room we book dont have bathtub, but the water heater is good. Bring a comb and toothbrush not belong to hotel ammenities. Have 7/11 down the hotel. Have a shuttle going to metro plaza, you can buy what you need there.

There were hiccups during the check in, and thus I had to wait outside my room while maintenance was still in process thank god there was a housekeeper that was around and informed me that the room is under maintenance, so thus I will need to be assigned to a new room, so thus the room manager at the 41st floor Natalie upgraded my room and her crisis omanagement towards my enquiry of what’s goingo on and what happened everything in a minute and she apologised the room that was assigned to me she has no idea why did they assigned to me.. thank you for Natalie her quick response and also her service was amazing! Thank you Natalie u make my day not a bad one after all!!

Fantastic Stay at The Mira Hong Kong We had a truly memorable stay at The Mira Hong Kong, especially as we celebrated my mother's birthday. Upon check-in, the hotel - Guest Relations Team surprised us with a lovely cake for her and a sweet letter, which was such a thoughtful gesture! Mark, the check-in staff, was exceptional. He made the process smooth and enjoyable, demonstrating great professionalism and kindness. Kudos to him for making our arrival so welcoming! The housekeeping team also deserves recognition; they were incredibly helpful, and our room was spotless. The pool staff and lifeguard were friendly and provided excellent information about the area, enhancing our experience. Aaron, the mixologist at the bar, crafted fantastic drinks that added a special touch to our evenings. Breakfast was delightful, featuring a wonderful variety of options—the Eggs Benedict was among the best I’ve ever had! On a side note, while waiting in the lobby after check-in, I witnessed a guest shouting at Mark. It was shocking to see, especially since he handled our check-in so well. I felt bad for him, as no one deserves to be treated that way, but I was impressed by his professionalism in the face of the situation. Overall, our stay was wonderful and my mother was very happy. I highly recommend The Mira Hong Kong for anyone looking for a fantastic experience!

All checks in the right place. I booked and I asked for a room with Bath tub to which request I got no answer. When I showed up I was assigned a quite decent room, but there was not bath tub, so I reported to the front desk where my note met rare professionalism and kindness. Apart of apologies, quite noticeably, I was offered a upgrade at no additional cost and I got the room with bath tub. Of course it was possible because of availability, but there was no duty and no special benefit for the venue, so it was really up to the quality of service, and namely the people in charge, to go that extra mile. All the rest, as I wrote in the first line, simply has all the checks in the right spot, thus my evaluation.