Hotel berhampiran Fanling Playground, Hong Kong

Super . Staffs are excellent, helpful . Room is space wide , super clean . Lovely staycation with my family. Pool is amazing perfect , spa was excellent. Everything was great . Would love to have staycation again . My daughter loved it , fun . Breakfast simple and taste good .

The hotel is easy to find because you can see the bldg. w/ Panda logo at the far distance. However, the only disadvantage for me is it's a little bit far from the MTR station and when you walk during the hot weather, it's kind of disturbing feeling, maybe it's just ok during winter time. Anyway,check in is smooth, good thing is that you don't need to deposit, just get directly into your room. Also there is a mall, restaurants, coffee shop, bakeshop at the groundfloor and around the building so you dont need to worry where to eat. Room is clean w/ big and small bed, but found something strange when I walk into the restroom to pee in the middle of the night and suddenly heard strange noise which bothers my sleep. Room rate is reasonable and near the Disneyland or if you want to go day tour in Macau by bus.

First time in HK and got stranded because of the typhoon in Taiwan. So blessed to find this super affordable yet spacious, comfortable, and super convenient hotel. Thanks for giving us a wonderful experience by upgrading our room! It was one for the books!🥰

Semasa daftar masuk. Bilik belum dibersihkan, jadi saya pergi berenang di kolam renang dahulu. Kolam itu besar dan selesa. Saya memecahkan botol bir kerana saya tidak mempunyai air Apabila saya memukul meja depan, seorang rakan sekerja segera membersihkannya. Terdapat banyak restoran berdekatan dan bersambung dengan pusat membeli-belah, menjadikan membeli-belah mudah! Tinggal lagi!

Nice hotel, artistic design and layout. Closer to metro station 5-10mins. The size of the room is enough for my family. They regularly clean the room which is nice. They provided toiletries but sometimes were inconsistent. For 4pax booked, sometimes they provided 2 sets of toothbrush/slippers. Other days they provided 4. No problem though, you can always ask the receptionist but it would be better if consistent. However, one of the reasons I chose this hotel are the amenities posted. Children playground-maybe I overlooked it or haven't read that you need to pay for 200 hkd per hour. So it is not free. Swimming pool- you need to book in order to use and limit it for 1.5hrs only. I am not sure if it comes with a fee, better check it first. No free drinking water provided. Charger outlet/adapter- you need to buy or bring one Using their power source- it takes ages to charge. Tried the breakfast, just okay for 77/pax Overall, a good stay but would prefer another hotel with the same rate next time.

Setiap kali saya menginap di hotel, terdapat kakitangan perkhidmatan yang berbeza, terutamanya Miss MAGGIE NG Wu Lixin, yang sangat baik, memberikan perkhidmatan yang bersemangat, dan membuatkan anda berasa seperti di rumah sendiri. Sangat disyorkan! ! !

Overall we had a good time. Unfortunately there were no surprises (ie. unexpected fun or magical moments, services), but we did have a decent time. Hotel staffs never greeted us so it was bit unexpected in that front, because they will only respond when we greet them, so we did feel bit isolated. Positives: Pools are open for long time, breakfast buffet quality is so good (but way too pricy, considering kids does not eat much), room is spacious, shuttle bus frequency is very convenient, hotel is really creatively constructed (both external/internally). Areas of developments: Could be better if Staffs could greet guests (even the front desk staffs were unfriendly), Breakfast buffet’s cost performance needs to improve -＞ considering the super high price it should not limit the breakfast time to only one hour as guest loses time to greet character as well, also on top of high price it charges 10% service tax, and character photo costs H$168 per photo when the photo quality was bit blurry…., it would be great if breakfast buffet price could lower (especially for kids who does not eat much) or stretch the 1 hour limit to 90 min. Another area of development could be, the scope of hotel merchandise coupon… -＞ seems like there is unexplainable scope of which product they can allow/disallow $10 off coupon. We wanted to buy two products of which one of them the staff explained we cannot apply the coupon, and the staff’s explanation was “because this is popular”… when I asked how would we even know which is popular and which is not, and the next explanation was “oh it is because Lina Bell is popular”. It was very awkward explanation and scope, but I suppose it was Explorer’s Lodge Hotel style… Overall, we enjoyed HK Disney land so we will definitely come back, but unless above AOD are changed/improved, we will not consider staying with Explorer’s Lodge.

1. Room: excellent facility with warm/welcoming staff, helped change room as the side panel got some issues (highlight: perfect mandarin/english, professional service to all guests no matter where she/he is from). 2. Service: room service was excellent. However, the spa staff was in the rush (we could obviously tell that she is running out of time, no pleasant farewell. The spa mean to be a luxurious experience while I feel there is much to improve in terms of presentation). 3. Restaurant: we had lunch at 8th floor restaurant twice, excellent food, outstanding staff and sophisticated service, sparked the stay.

I travel through Hong Kong about four times a year ~January, February, June and August. I used to stay at the Regal at the airport for years but 2021, after COVID, when the Regala Skycity opened I've only stayed there. Service is great, buffet is sumptuous, and the bed is just right for me. They had a new feature when i checked in last month (August, 2024) ~ water thermos that can be filled from the passageway. It's so much better than plastic bottles. And the water was nice and cooling. Highly recommended!

You don't even need to get out of the airport to enter the hotel which is very nice since you remain in buildings with AC. 😁 I really liked the calm and relaxing atmosphere when entering the hall, though it was already around 9/10PM so there weren't much people around. I only stayed one night since I had an early flight the next morning and I didn't try any restaurants but there were a few choices and some of them close only around midnight. The proximity with the airport is perfect when you have to check out like me around 4AM, you can sleep a bit longer.