Hotel berhampiran Pak Tso Wan Beach, Hong Kong

Very nice and clean hotel. The staff are very friendly. The vibe is so relaxing and chill.

Overall we had a good time. Unfortunately there were no surprises (ie. unexpected fun or magical moments, services), but we did have a decent time. Hotel staffs never greeted us so it was bit unexpected in that front, because they will only respond when we greet them, so we did feel bit isolated. Positives: Pools are open for long time, breakfast buffet quality is so good (but way too pricy, considering kids does not eat much), room is spacious, shuttle bus frequency is very convenient, hotel is really creatively constructed (both external/internally). Areas of developments: Could be better if Staffs could greet guests (even the front desk staffs were unfriendly), Breakfast buffet’s cost performance needs to improve -＞ considering the super high price it should not limit the breakfast time to only one hour as guest loses time to greet character as well, also on top of high price it charges 10% service tax, and character photo costs H$168 per photo when the photo quality was bit blurry…., it would be great if breakfast buffet price could lower (especially for kids who does not eat much) or stretch the 1 hour limit to 90 min. Another area of development could be, the scope of hotel merchandise coupon… -＞ seems like there is unexplainable scope of which product they can allow/disallow $10 off coupon. We wanted to buy two products of which one of them the staff explained we cannot apply the coupon, and the staff’s explanation was “because this is popular”… when I asked how would we even know which is popular and which is not, and the next explanation was “oh it is because Lina Bell is popular”. It was very awkward explanation and scope, but I suppose it was Explorer’s Lodge Hotel style… Overall, we enjoyed HK Disney land so we will definitely come back, but unless above AOD are changed/improved, we will not consider staying with Explorer’s Lodge.

When we have to choose a hotel in Disneyland Hong Kong, it has got to be the Disneyland hotel. Not the other ones because this one, you get to meet characters, princesses, and there are lots of fun activities to play!

The hotel is nice but slightly overpriced. The location is quite remote. There is shuttle bus service to Hong Kong Station, but only once per hour. You can take mini bus from causeway bay to cyberport, but the queue is quite long, you may have to wait for a few mini buses before you can board one. There are restaurants in the hotel, but you may also choose the slightly cheaper ones in the shopping arcade close to the hotel. Overall, it is not bad, but slightly overpriced and difficult to get to.

I had a pleasant stay and will revisit. The hotel staff are very polite and friendly including airport shuttle bus driver, bellman, reception, and front desk. The room is well designed, very clean and well maintained. The location is perfect, about 10min shuttle to/from airport with a subway station down stairs and connected to the Citygate outlet mall.

Hotel provides shuttle bus from airport and is within walking distance to Tung chung mtr station. Plenty of restaurants inside the hotel and in the mall. Beautiful pool and fully quipped gym. Room was traditional in design well maintained and had a great view. Bed was comfortable .Staff is polite and helpful. The Lounge is a great place to enjoy the view and relax.Good choice if you want to stay closer to the airport. I like the environmental friendly features of the room

I have to say incidents happening would be a good opportunity to know the place or organization better. This time, Sheraton demonstrates an impressive incident handling skill when I found some mistakes of housekeeping. The manager himself with a couple of coworkers come to solve, explain, and apologize for it, even if this is just a very minor mistake. When checking out, the receptionist heard about the incident from me, and they made me feel they are so sincerely sorry, again as the 4th time :) Back to the room itself, impressive sea view and airport view, fine bathroom commodities and the whole-night silence. I would say this is very nice experience, so that I left a memo to big back the hotel a big Thanks!

Very idea to stay if going to Disneyland and back to airport. Free shuttle bus back and forth Tung Chung and Airport, factory outlet is just at the station. Only downside is food options is limited, may choose to just stay a day or two and have hotel breakfast and night buffets.

This place located quite far from city center and a local residential area called Aberdeen. Nearest MTR is not within walking distance but there are many City Bus available direct to City Center like Central, Mongkok etc. Best part is with reasonable or same price u can get a super spacious room in HK which is unlikely to get it in town area unless u willing to pay at least 50% more in City Center. We noticed there were no room cleaning or refill of amenities some of the day, when we told the receptionist, they informed room cleaning is 2 days once based on which level but we can request additional amenities from front desk. I think this place is belongs to a Catholic Society named Caritas as we noticed there were school, church, nursing room under the same Caritas Group.

Very spacious for the price with an amazing outdoor space which is very hard to find in Hong Kong.Tiny no frills reception. Room is clean and quite standard. Recommended for the outdoor space and low price. In a great part of the city with lots of coffe shops and next to the harbour. The room also has a sea view.