Hotel berhampiran Goodguys Music & Sound LLC, Honolulu

Melissa, Jessie and Mr Kalani were all amazing service providers! I had one of the best and most comfortable stays here thanks to them. They are always ready to accommodate and help! They usually start shift around the afternoon to evening time however! The facilities were all great too! Being able to have a microwave and an ice box as well as ask for extra amenities like toothbrushes and body lotion was never too tough a task. Also it is close to 2 big malls -, namely waikiki and international marketplace. It was within walking distance to other big brand names and one can easily join in the fun on the streets. The only downfall was the other customers and how thin the walls were - which meant noises and talking even in the middle of the night. But other than that, it was a great stay. Great for solo travellers too :)

The location is amazing, very close to Waikiki Beach. Another great thing was the balcony with an eccellent view: Diamond Head and the Ocean. Room itself was quite dated and bit rusty, but nothing horrible or too much disappointing.

very good location..infront of Nordstrom Rack Waikiki and a block away to the famous Marugame Udon..the room was outdated but very spacious, had 2 queen size beds and 1 single bed, and has a kitchen with stove top. Microwave oven and kettle upon request..will definitely book again next time

If you want enjoy Waikiki beach this hotel will be one of best choice. They gave little upgraded room for us and last day they gave concierge room for taking shower and changing clothes after checking out. We should made line for sun beds from 7:30 morning. We can enjoy swimming pool and beach both sides whole day. Very famous Dukes restaurant located lower lobby floor together with swimming pools we can order foods and drinks really easy and live music from the restaurant every 4 pm was making really nice vibes~~

The Sheraton Waikiki has the best location. It’s minutes away from a big outlet mall with many food options and has direct access to the beach. The rooms are updated and modern and you have great views of Diamond Head. Many tour groups also depart from the bus depot next to the hotel entrance so that’s also very convenient.

I was very disappointed when I got to my crappy old room...it was so hot in my room!! The a/c was barely working!! So I called the front desk to switch rooms... luckily she called me back and said she had another room for me... the new room wasn't really any better!! The a/c was in the back corner and still I couldn't feel the a/c!! I actually had to go to the back corner to feel a little air conditioned. We pay a lot of money to stay there and there rooms barely have working air conditioned!! We were very hot the whole time we were there!! So my friends and I will never stay there again!! And we will not recommend Waikiki heritage hotel to anyone!! Good luck...

Great hotel, staff very friendly and helpful. Terrace pool was lovely for relaxing and the gym was always clean and tidy.

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.

- The hotel's location and surroundings are very good, such as location and access to the beach - Good daily room cleanliness. - Breakfast is not available, so you have to go out every time or buy takeout food to solve it. - Parking fee is charged daily (one day fee is charged for late afternoon arrival and early departure), - At the time of hotel reservation, we informed that it was a trip to celebrate our 35th wedding anniversary, but there was no congratulatory message or consideration at all.

Because I knew what I was expecting with the only room amenities being wifi and a fan, I was not disappointed. For future guests, this is a YMCA residence, not a hostel or motel. The building is older but it’s easy to get around from your room to the front desk. I actually preferred the no alcohol policy of the establishment because I’m in recovery (almost 6 years sober!). Just be prepared for a humid, hot night with a fan to cool you down. The only AC that I was shown was in sort of a day room area which was always open.