Hotel berhampiran Hoa Aloha Neighborhood Park, Honolulu

- The hotel's location and surroundings are very good, such as location and access to the beach - Good daily room cleanliness. - Breakfast is not available, so you have to go out every time or buy takeout food to solve it. - Parking fee is charged daily (one day fee is charged for late afternoon arrival and early departure), - At the time of hotel reservation, we informed that it was a trip to celebrate our 35th wedding anniversary, but there was no congratulatory message or consideration at all.

Great hotel, staff very friendly and helpful. Terrace pool was lovely for relaxing and the gym was always clean and tidy.

I was very disappointed when I got to my crappy old room...it was so hot in my room!! The a/c was barely working!! So I called the front desk to switch rooms... luckily she called me back and said she had another room for me... the new room wasn't really any better!! The a/c was in the back corner and still I couldn't feel the a/c!! I actually had to go to the back corner to feel a little air conditioned. We pay a lot of money to stay there and there rooms barely have working air conditioned!! We were very hot the whole time we were there!! So my friends and I will never stay there again!! And we will not recommend Waikiki heritage hotel to anyone!! Good luck...

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.

Good location, nice lobby, convenient parking however the parking lot was very tight driving a mini van. Rooms were old and run down. Stains on carpets, old bathtub and the room reeked of mold and mildew. This place gets a 4 star because it was conveniently located, great service, complimentary coffee every morning and the bed was comfortable.

The Sheraton Waikiki has the best location. It’s minutes away from a big outlet mall with many food options and has direct access to the beach. The rooms are updated and modern and you have great views of Diamond Head. Many tour groups also depart from the bus depot next to the hotel entrance so that’s also very convenient.

very good location..infront of Nordstrom Rack Waikiki and a block away to the famous Marugame Udon..the room was outdated but very spacious, had 2 queen size beds and 1 single bed, and has a kitchen with stove top. Microwave oven and kettle upon request..will definitely book again next time

The location and staff were very good. There was one downside to staying here, we had a corner unit and by 4am we could hear absolutely everything going on outside, garbage and delivery trucks especially. They really need to upgrade their windows if anything. It felt like we were outdoors and we were on the 6th floor! When we complained which I’m sure everyone who has stayed in that corner unit has, they waived the hotel fee which wasn’t much but at least it was something. I’m sorry but that was a dealbreaker and would never stay there again. If you feel like waking up by 4am because of noise then by all means stay here.

Excellent lobby, brand new design, really friendly staff, everyday morning coffee or tea FOC, water throughout the whole day and sun cream as well. On the other hand really expensive valet parking 48 USD/day.

Bonjour , Les installations et le service correspondaient à nos attentes . Nous aurions apprécié d'avoir une chambre avec vue sur la mer ,la montagne , la piscine ou les jardins quitte à payer un peu plus, venant de France pour admirer la beauté des paysages . Nous avons eu une chambre (53)qui donnait d'un coté sur la rue (avec une petite terrasse ) et de l'autre sur le parking ! Nous n'aurions pas relevé pour une nuit mais nous en avons passés 6... Nous sommes donc très déçus par l'apport de TRIP sur cette réservation , la prochaine fois nous nous adresserons directement à l'hôtel . Cdt