Hotel berhampiran Iolani Palace, Honolulu

The customer service was very good, I got to check in early, the room was very clean and comfortable... I enjoyed my stay very much and I recommend this hotel to my family and friends!!:)

This resort is excellent with three swimming pool and a large Lagoom and only walking distance to the beach. You can find everything you need in this resort and there are ABC stores inside and we can buy all our souvenirs very easy. I will strongly recommend this hotel to my friend. Just one things that there is no bottle water provided and no boiling machine and you need to buy your bottle water on your own.

The Ritz Carlton Waikiki delivers a true 5-star experience. From the minute you arrive to when you leave you are greeted by name whether in person or on the phone. Our special requests were either met or exceeded. The room was super-clean and well stocked with more than enough towels, robes and slippers, coffee and tea. Requests for more hangers, a bucket of ice or anything else were taken care of without delay. The bed was super-comfortable, as good as any I’ve experienced in a hotel. The staff were, without exception, professional, courteous and super-friendly at all times. We didn’t eat in any of the restaurants but the Dean and DeLuca store was a good source of pastries and coffee to bring back to the room. The view we had was ocean and, it’s worth noting, sitting on the lanai was a bit noisy, this is a very urban and busy location so the upside is it’s close to shopping. The adult pool fills up quickly so it’s worth getting there before the sun comes round. The very pretty beach is an easy 10 minute walk and the hotel provides beach towels and water at no charge. Chairs and umbrellas are easily rented on the beach. As there is a small kitchen we stocked up on a few snack and drink items. Do yourselves a favor, stay out of the over-priced ABC’s and head to the Waikiki Market the inventory and prices are way better. I wouldn’t hesitate to recommend the Ritz Carlton and look forward to staying at the next one, maybe Maui?

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.

Very pleased with our stay! Excellent location beachfront. Beautiful views of Diamond Head Crater. Super excellent location to be in the middle of all shops, beaches and restaurants . Short walks to explore & enjoy up and down the streets and beaches! All staff were very friendly, helpful and welcoming. Clean and well maintained. Great assistance with booking activities. My daughter took a surf lesson. Beachside conveniently had plenty of water activities to enjoy with an area to rent paddle boards , surf boards, floats, chairs & umbrellas. The restaurants inside the resort were excellent and convenient with outdoor seating and ocean views! ABC general store on lower level to shop for anything needed from drinks, snacks, beach towels, souvenirs, sunscreen etc…The resort also offers free activities that are on a schedule week by week, such as yoga, hula lessons, Lei & bracelet making, vow renewals & ukulele lessons! My 15yo daughter took a ukulele lesson, then shopped around and bought one to bring home!!! We have absolutely no complaints about our stay! Will absolutely be coming back in the future. Our flight home was a late evening flight & our check out time was 11:00am, so the bell hop service held our luggage for us so we could enjoy the rest of our last day on the beach. Then we decided to top off our last day to pamper ourselves with a spa treat, which is located on the top floor of the resort. I got a massage. My daughter got a facial. Afterwards we got to go to the outside roof top and enjoy the awesome view feeling refreshed & relaxed. I can go on and on about the positives of this vacation stay. There were no negative issues!

Stayed here for 1 week,location is great. Right on Waikiki. This hotel doesn’t have its own beach but offers free sitting chairs to bring with you to the beach and towels. Takes 20secs to the beach.Really tall hotel so you can see sunset over the ocean,staff is SUPER friendly. Building is old like all of them on Waikiki,furniture needs updating,mattress is hard but they give you 4 pillows,asked for our room to be freshened up when came back sheets and duvet cover never got changed.Asked next day to freshen up and left sheets same way.Not sure why,cleaning staff spoke perfect English!Mon&Wed they got farmers market downstairs,outrageous prices a Coconut for $20US, a small cup of fruits for $20US,youll also find bracelets and other junk! Overall it’s affordable and central,we didn’t eat on the resort nor used their spa so can’t recommend!

這家酒店，高大上，我們在這裏這個島上住了五天，最後一天選到這個酒店，他能看到海，馮姐，房間乾淨衞生，床上用品很好，我們在這裏住的很滿意，晚上還能開夜景，很方便，下次來一定要住這裏。

The hotel is located near the airport which is excellent for transient passengers. However, if you plan to stay for visit you may want to consider staying near the tourist spot. We need to take an UBER to another hotel as this hotel is not jn the route of the tour bus where taking going to Pearl Harbor. The staff are friendly and accommodating especially Emil who’s one of the Filipino in the front desk. However, I cannot say the same to the other Filipino staff who’s name I will not say. He needs to polish on his hospitality skills and the way he speaks to the guest of the hotel. You also need to tell front desk everyday that you need them to make up your room as they will not do so since the Covid hits. There’s a free internet available specific to our room but this becomes unavailable after a couple of days stay and we need to connect to the WiFi of other rooms. There’s a Chinese restaurant nearby who serves excellent Chinese food.

午前中にチェックインした際に、リゾートフィーとデポジットをカードで払ったのに、午後ルームキーを受け取りにフロントに行ったら、再度リゾートフィーとデポジットを請求されました。先程チェックインしたときに払ったと伝えても、払え払えの一点張り。私の分ではなくて夫の分だと。一部屋しか予約していないのに二人分なんておかしいと言っても、払え払えと。日本語がわかる人に電話を代わってもらって説明し、ようやくルームキーを渡してもらえが、どうしてそうなったのかの説明も、謝罪もなし。ふてくされた態度でルームキーを渡された。 そして、朝食付きのプランで予約したのに、案の定レストランで料金請求された。フロントがあの程度なら、まあそんなもんだろうと思っていたが。 明日のチェックアウト時に今度は何を請求されるか、恐ろしいです。 マリオットってそんなホテルだったんですか…。 ハワイは年一で毎年来ているが、マリオットは二度と泊まりません。 立地と設備は問題ないので非常に残念です。

Our stay at The Kahala started off a little disappointing as they didn’t have 2 bed rooms available. Luckily, they were able to quickly get a very comfortable rollaway bed to our room. The rest of our stay was nothing short of perfect. The resort is beautiful and all the amenities in the enormous room were fantastic. The scenic view room overlooks the golf course and was perfect for watching the sunrise. You can see a little bit of the ocean from the lanai if you have one. The beach is very open and not too crowded, even with the hotel saying they were fully booked. We loved that the water was waist-deep for several yards and no waves due to the reef. The restaurants were delicious and for those who are gluten-free, the chef took special care to show which items were safe during buffet times. The resort is beautiful and think the price was reasonable for what you get. It’s starting to show a little wear, but overall it’s very well taken care of and priced accordingly. I’d definitely stay here again next time I’m on Oahu!