Hotel berhampiran Kukui Plaza Mall, Honolulu

The customer service was very good, I got to check in early, the room was very clean and comfortable... I enjoyed my stay very much and I recommend this hotel to my family and friends!!:)

This resort is excellent with three swimming pool and a large Lagoom and only walking distance to the beach. You can find everything you need in this resort and there are ABC stores inside and we can buy all our souvenirs very easy. I will strongly recommend this hotel to my friend. Just one things that there is no bottle water provided and no boiling machine and you need to buy your bottle water on your own.

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.

Ocean front is nice. Bidet is really useful! But i think the room is kinda small. The location is great as you have a lot of chance to go for shopping!!!

Uhhhhh..... We stayed in this hotel because our flight got in late and we needed a place close to the airport to crash for one night. This hotel fits that purpose well. That said, I wouldn't recommend this hotel for any other situation other than the one I just described. They were pumping sewage right outside of our door the morning we woke up. Also, our room key didn't work the morning we were checking out. The only other positive of this hotel is that it is within walking distance of THE BEST little food place we came across on our whole trip: Joe's Grill Express. We cannot wait to come back so we can visit Joe's again.

是風景非常不錯的飯店，可能也是因為我在頂層的17層，又是轉角的房間，可以看到海和整座繁華的城市。 房間乾淨衛生，每天都有人來打掃，所以是不錯的，夏威夷是日本人比較多，一般日本人聚集的地方整體的服務都不會差，就會相對比較可靠。 如果再來夏威夷，當然是會繼續選擇這間飯店。

Very pleased with our stay! Excellent location beachfront. Beautiful views of Diamond Head Crater. Super excellent location to be in the middle of all shops, beaches and restaurants . Short walks to explore & enjoy up and down the streets and beaches! All staff were very friendly, helpful and welcoming. Clean and well maintained. Great assistance with booking activities. My daughter took a surf lesson. Beachside conveniently had plenty of water activities to enjoy with an area to rent paddle boards , surf boards, floats, chairs & umbrellas. The restaurants inside the resort were excellent and convenient with outdoor seating and ocean views! ABC general store on lower level to shop for anything needed from drinks, snacks, beach towels, souvenirs, sunscreen etc…The resort also offers free activities that are on a schedule week by week, such as yoga, hula lessons, Lei & bracelet making, vow renewals & ukulele lessons! My 15yo daughter took a ukulele lesson, then shopped around and bought one to bring home!!! We have absolutely no complaints about our stay! Will absolutely be coming back in the future. Our flight home was a late evening flight & our check out time was 11:00am, so the bell hop service held our luggage for us so we could enjoy the rest of our last day on the beach. Then we decided to top off our last day to pamper ourselves with a spa treat, which is located on the top floor of the resort. I got a massage. My daughter got a facial. Afterwards we got to go to the outside roof top and enjoy the awesome view feeling refreshed & relaxed. I can go on and on about the positives of this vacation stay. There were no negative issues!

Good value most of the year except those high season times. Great location, easy walk to the beach. Pool is small and very deep not so good for kids or inexperienced swimmers. Staff are friendly and helpful.

Nama perkhidmatan pelanggan wanita Jepun di kaunter penerimaan tetamu ialah Mayumi. Dia sangat tidak baik. Dia berpura-pura keliru dan tidak faham bahasa Inggeris. Dia enggan membantu menaik taraf bilik. Dia terus menekankan bahawa anda telah memesan bilik jenis ini. Kami tidak boleh memberi anda satu lagi, dan berpura-pura tidak tahu bahawa saya Apa yang hendak dikatakan, hotel ini adalah hotel mesti menginap di honolulu dan waikiki, tetapi kaunter penerimaan tetamu sangat mengecewakan! Pada mulanya, saya memberi saya bilik pokok beringin kerana ia terlalu kecil dan tiada balkoni. Akhirnya, saya menambah wang untuk menaik taraf menara dengan balkoni.

Bonjour , Les installations et le service correspondaient à nos attentes . Nous aurions apprécié d'avoir une chambre avec vue sur la mer ,la montagne , la piscine ou les jardins quitte à payer un peu plus, venant de France pour admirer la beauté des paysages . Nous avons eu une chambre (53)qui donnait d'un coté sur la rue (avec une petite terrasse ) et de l'autre sur le parking ! Nous n'aurions pas relevé pour une nuit mais nous en avons passés 6... Nous sommes donc très déçus par l'apport de TRIP sur cette réservation , la prochaine fois nous nous adresserons directement à l'hôtel . Cdt