Pengguna Tetamu
22 September 2024
We recently stayed at the Hood River Hotel, a quirky and historic place with rooms of all shapes and sizes. The welcome was warm, and they even acknowledged my birthday with a small gesture in the room. Unfortunately, they missed honoring our request to remove the minibar and not serve alcohol, as we are a sober couple. Our king-size suite came with a full-size refrigerator, a retro-style microwave, a single-burner cooking appliance, and a coffee maker. The kitchen was stocked with dishes and utensils. The closet, shaped like a triangle, included an iron, a rack to hang clothes, and a pull chain. The bathroom, with a shower/tub combo, sink, and toilet, was cramped with no space to put anything. The shower curtain had two magnets that made it cling awkwardly while we showered. In the bedroom, we found a portable AC unit, a fan, and a ceramic heater, but despite several lights, the room remained dark. The toilet, concerningly, had water rising well above the rim with each flush. The main issue was the noise. While the hotel provides earplugs, they didn’t help when the nearby train shook us awake. Housekeeping also requires effort from guests. They only clean between 9 AM and 5 PM if you're out of the room, and if the “Do Not Disturb” sign isn't hung correctly, they won’t come at all. Despite bringing the oversight to the front desk’s attention, we were met with apathy and just received towels. Throughout our stay, we had overflowing garbage, no toilet paper, no coffee, and ran out of towels—basic necessities that should have been taken care of. The hotel has its charms and certainly feels trendy, but between the noise, the uncomfortable bed, and the door that didn’t latch properly, I found myself missing the comfort and reliability of a corporate hotel. The lack of attention to housekeeping and the repeated warnings about charging us for makeup stains on linens felt excessive. I wouldn’t return, as the experience left much desired.
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