Hotel Horley dengan Gim

Perfect location for north terminal as inside it, but this means there will be noise disturbance.Our hotel overlooked the terminal next to the shuttle train, which you can hear. The room is fine for 1 night stay, unfortunately the hotel had and issue eith jotvwater do had s cold shower, would hsve been helpful them to out a sign at reception and maybe in the lift to warn and apologise ad there were a number of unhappy guests, but I accept this was out if their control and that were doing their best to fix ASAP. We had breakfast included but only continental as hot breakfast not served until 7am and we had to check in to our flight at 6.30am, but what we had was OK, but wouldn't have paid extra for it. Overall, it was a good convenient hotel for an early flight and would stay again.

酒店離機場很近，但走路要繞很遠的，路也不好走，所以千萬別走路去！！機場下面有100路公交車直接到酒店門口下車，返回時就在酒店馬路對面坐100路車到機場下，很方便

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.