Asrama di Banff

All the staff were really friendly and helpful, with some good tips on where to go and what to do - was pointed towards some great MTB trails. Kitchen was always cleaned thoroughly after breakfast, the rooms were cleaned regularly and the shower is good. Stayed in a mixed dorm for a week and had a couple of small issues with a ”princess” in the bunk above me - and mentioned it to the staff, who said they would have a word if required. The ”princess” left - so there was no need for them to intervene - but it was good to know that they won't put up with disruptive guests. Location is a short (10min) flat walk from the very centre of Banff - so couldn't ask for a better location.

I’ve been traveling all over Australia and US and it was not my first time sleeping in an Hostel , I think I know more or less what to expect for that price but this time I must say I have had a terrible experience. In the beginning I had a problem with my credit card which was blocked (my fault) and of course without credit card they couldn’t accept any other way to pay , that’s fine I understand there is a procedure to follow , I was in panic and very tired after 20 hours traveling from Amsterdam and , speaking with the manager of the structure , I have asked her if she could provide a clip or something to extract my canadian sim card from my telephone to exchange it with my personal one so i could have called the credit card company for assistance. She didn’t want to help me and she suggested me to ask some neighbor, luckily a very kind employee helped me once she went away. The second day i went to my room to sleep and I found another person sleeping in my bed , asking to the receptionist he told me that it was my fault because i should have left some belonging on my bed to occupy it, it is weird because normally when you leave you have to take off the sheets and put them in a bin so that was obvious that the bed was assigned at the moment. I had to insist to make them realize that that was their mistake and the person in my bed should have found another bed. The hostel is a little dirty and the young staff is not able to manage properly , they are very disorganized and the manager is very rude and arrogant. Definitely I don’t recommend this hostel at least not more that one night.

Best priced accoms in banff during summer, very well equiped with shower gel, hot water, hair dryer, laundry, cafe for breakfast and dinner. Hostel provides free roam transit bus pass for routes 1, 2, 4, 6 and is valid for 3 days, very useful to get to town and around even lake minnewanka, two jack, johnson and cascade ponds! Comfortable room, top notch service.