Hotel dengan Tab Mandi di Columbia

The Tiger Hotel is a very nicely remodeled historic hotel (1928) with plenty of boutique charm to make any stay feel special. Location is spectacular especially if your trip is focused around the University of Missouri. Rooms spacious, very clean and large. Extended a football trip a second night to enjoy Columbia so as expected the rooms were very pricey. First, there is no hotel parking other than a public lot across the street (pay lot). Valet charge was $18 a night and unfortunately at times there was not a valet attendant on site. There is NO turndown service unless you have it notified on the door by 7am (who in the world would get out of bed early to make this notification). It was noted as a convenience for housekeeping. The safe in the room was not operable and food trays were left in public spaces for multiple days. The restaurants were nice if convenience was necessary. I appreciated Twain was fully committed to Missouri food and spirits and evening was made special by the bartender. With all this said we would give The Tiger Hotel another chance in hopes that they step up and watch the small details and live up to the luxury claim.

Pilihan yang sangat mudah digunakan, perkhidmatan juga sangat baik

I booked this room for a getaway with my boyfriend Feb 17-18. Was excited about the whirlpool suite. Walked in, there was hair in the bathroom & in the microwave. The whirlpool looked a bit unappealing but was happy to use after cleaning it (and happy it was actually the room we booked online). We asked front desk for cleaning supplies (understood they wouldn’t give us any) & ended up going to the gas station for lysol spray. After mentioning the things in the room, the front desk staff (FERNANDO + other) offered to switch us to a different room. We went to check it out (room 204) & the whirlpool looked a bit dirty so we elected to keep the room we originally had. Aside from that ordeal, the front desk said our fire alarm went off, but we were watching Netflix & relaxing while the front desk staff then Fire Department knocked on our door. We offered for them to come in & both elected not to. We then went downstairs & told the front desk staff (around 1-2am) that we weren’t smoking. FERNANDO told us that we absolutely were smoking (that’s the only way the alarm would go off) & that he would charge my card & that he could kick us out. He was very rude to us & visibly flustered. Not an ounce of customer service. Was angry with us from the moment he saw us. He stated if housekeeping found anything, he would charge the card (illegally) - WHICH HE DID, keep reading. We went upstairs to try to enjoy the rest of our night but it was already completely ruined. The next morning I heard the alarm (the one in the hall that alerts the front desk what room it is). About 30 minutes after, maintenance calls our room. They told us the alarm alerted them (once again) that it was our room. I told them to come in & left the door cracked until they arrived. They both verified it was no smoking-tall Black (male maintenance guy + white housekeeper) we were sleeping anyways. We then hurried to gather our things so we could leave. At checkout, we notified day staff of our problems, who verified “Hector” (a part of night staff) does not have great customer service. They apologized, however FERNANDO went ahead & put that smoking fee charge on my card before we even checked out for the morning (ILLEGALLY)! The manager (white blonde lady) + front staff (Scott I believe) took the charge or charges off. Had I not mentioned it, the charge or charges would’ve still been on my card (illegally). I was very let down by that. This is completely unacceptable all around & not once were we rude, even made sure the room was cleaned to avoid further malicious (illegal) charges. We did not get offered any type of compensation, only apologies. Room 303 is where we stayed. We truly did go there just to have a good get away in Columbia. I’m 26 & travel all the time, as well as have manners + respect for spaces especially ones I spend money to rent. My boyfriend is 30. I'm not sure if staff thought we were kids, incompetent or what.

We went for dinner the first night and received excellent service. Diana heard my husband and me saying we should have added fries. She said she’d let the kitchen know for us. The next morning, I received a delicious breakfast and fast service from the staff. Everyone was very polite and friendly.

Don't expect Marriot standards. We did not have hot breakfast as we were supposed to, excuse was that staff did not show up. I understand that it is inconvenient but guests should not suffer the consequences. Plan B should be provided. We suspect that the reason is that only a few guests were spending the night there, so no effort was made. Rooms are OK. Shower is not what I expected. I only got warm water at the end, and it was only slightly hot. Also water did not come with enough pressure. Location is not the best either

We hear water running every 30 seconds. It clicked on and off all night, along with noise of the traffic from interstates highway. It wasn’t a restful night. But the facility is updated and very clean

Overall it was a good place to stay with the amenities of the kitchen and two full size beds. But I chose a non smoking room. Which really didnt matter cause someone down the hall was smoking ****. which made the hole place smell horrible and was hard to stay in the room.