Hotel dengan Tab Mandi di Orlando

On arrival, my reservation could not be located. This was resolved after a 20 minute wait. Was awoken at 06.00 am by the occupiers of the next room who were screaming and cursing and the child was obviously in distress. I reported this to front desk who informed security. In check out, I spoke with security who confirmed they had done a walk round the floor and had not heard any noises. I subsequently spoke with the hotel manager to confirm the circumstances. I further reported to him that I had been charged for parking when my reservation had included this. I requested a refund of this due to my inconvenience and he agreed (but told me the refund wasn’t for my inconvenience as the noise issue was out of his control but rather because he was a nice guy!!)

Really nice hotel booked purely for the express passes, Check in was slow and took about 40-45 minutes but all the staff were friendly and you couldn’t wish for a better location.

Overall stay was good. Staff was excellent, willing to help, and courteous. Rooms and hallways were okay. Beds were kind of short. Breakfast was okay with normal food served. Yogurt had been frozen along with muffins and etc. Pool was good but not enough lounge chairs for everyone. Hot tub was nice and hot but the jets didn’t work making it more a hot pool. I would definately stay there again. No major issues and great staff.

Pleasant stay in a decent location however the property does seem to have deteriorated since my last stay, the cleanliness being an area that seems to have dipped. My bathroom for example was full of the previous occupants hair which should have been spotted by the housekeeping team. There also seemed to be an issue with elevators in the property at the time of my stay due to a number being out of action.

We first thought the room was relatively clean but noticed small ants moving throughout the bathroom. Also the front desk on day 2 could not add our Mariott member number and gave us some lame excuse as to why. Not sure I would book this hotel again...

We were a family of 5: 2 adults 3 teens booked for 2 nights. We got to the hotel late, 10:30 pm, the check in line was long so check in was around 11. We booked and received a suite, 3 queen bed, 1 bathroom, pool view. The room was cute and generally clean with the exception of some liquid splatters on the walls here and there. A key had been provided for each person in our group for the free hour entry into the parks however we learned that you also have to use the card key to turn on the lights in the room. There either wasn’t a fan in the bathroom or it wasn’t working and though there were plenty of towels there were only 4 washcloths (original booking was for 6 individuals). We parked our rental in the parking garage and though it wasn’t terrible, it is a bit of a walk to the elevators. If you don’t want to go off site for food the food there was okay (at least during dinner time, don’t know what they served for lunch/breakfast) and honestly reasonable priced with a range number of options. But there are plenty of options in the surrounding area. Any beverages and snacks of course are higher in price. The buses to the park were clean with ride being 5-10 minutes and we never really had to wait coming and going from the park. They cleaned the room when we went to the park however again didn’t provide enough washcloths. I called front desk about it however had to end up hunting down house keeping about an hour later to get one and even that was almost not successful. Overall the stay was okay and I guess you can expect to feel safe as I was told by my husband that a female security guard followed him to our room after he asked for directions. But again everything was good until we got home and realized our personal keys that we kept in the middle console of the rental and had both our home and car keys on had been stolen. Security did claim to check the room we had checked out of with of course no success and then afterwards it took some time for them to truly understand the situation, after being placed on hold a couple of times and then transferred to I’m assuming their supervisor who at first sounded irritated I was then told that there are no cameras in the parking garage. They did take down my contact information and description of the keys but also indicated that having “over 8,000 visitors” at the hotel a day that it may take some time to know if the keys are ever found. So in other words don’t leave ANYTHING important in your vehicle.

Double trees always a nice hotel to stay at and the free cookies and check in or whenever you ask are always a delightful treat. For this day we found that there was really nothing around the hotel itself as far as other restaurant choices although it’s very close to universal and they have a shuttle bus which was convenient, we ended up moving to a location nearby that had many more restaurants around, the rooms were clean the pool areas. Nice the restaurants food was good although a little pricey if you would like to use the pool areas, I think this could be an excellent choice.

Sinceramente a Universal deveria se envergonhar desse hotel, tinha tudo para ser ótimo até você dormir, não tem o mínimo de acústica, você escuta até o celular do vizinho vibrar, além das descargas e diversos barulhos de água pela tubulação. Se você se importa com o mínimo de silêncio não fique nesse local.

It didn’t start out well at the beginning. Property is huge but took awhile to check in due to long lines. After getting checked in and going to room on the other side and making it to the 17th floor, realized the key wasn’t working. I had to go all the way back down and wait in line another 30 minutes to address the issue. It was really annoying that I had to wait this long to get help with a simple issue. The room was nice and comfortable and had a great view but I noticed food on one of the pillows. I didn’t bother to alert staff. I just didn’t use that particular pillow. Aside from this, I think the food choices at Descend 21, could be much better. Th fries were overcooked but burger was just ok. Pool area was amazing!!! I could have stayed there all day! Hotel is also in a great area.

My Husband and I stayed another night and also booked one more night . This place is so amazing and very clean. The maintenance guys are very fast. Are a/c went out and told them that morning and they got it fixed. The security guards here are so nice and on top of there game.. very safe here cause of them. The housekeepers are also good at there job. Very friendly and very fast in bring what you need for your next stay over even if it's something you need when you check in. I Love this place and we will be back and we will be bring are kids on are next trip back to Florida. I give them a 10. We will be back. I recommend this place.. A++++ Thank you for a wonderful stay and safe...