Hotel berhampiran Gunnersbury, Hounslow

As expected by the brand, the faculties were upscale and modern. The room was comfortable and mostly clean (coffee stain on the carpet). It was quiet (superior queen) at end of hallway, facing toward interior courtyard. Did not eat breakfast. However, the staff was condescendingly friendly throughout the stay, except for one person at the very end (after we had checked out). Also, finding the hotel was a nightmare. Even with GPS we missed the entrance three times (once we ended up on the M4 and it took us 24 minutes to return). When mentioned to the staff, we were told -with a smile- that no one had ever had problems finding the place (except for us, apparently). The big problem is lack of signage to find parallel access road (see photo of alleyway parallel to main road; we missed that entrance several times) Underground parking (15£ per day) was mostly convenient, but access door to hotel smelled of urine. Lastly: I booked an executive room and was DOWNGRADED by the hotel. Then I was told -with a smile- that Trip.com had sent them a wrong reservation request/voucher; i was told to see with them (ie. MY problem, not theirs).

位置偏遠，周邊除了一家小超市，基本沒有商業；不提供一次性洗漱用品；如果睡眠質量差不建議入住；一直會有火車聲音（好像12點左右結束，到凌晨4點多又開始了）；最大優點就是交通便利，就在地鐵皮卡迪利線諾斯菲爾德站出口對面，到希斯羅機場好像6,7站（20分鐘內能到）；到市區大概還有10幾站（30分鐘左右到國王十字），另外早餐是意外驚喜，7磅一位，自助早餐，飲料咖啡，麪包，水果，蛋糕等很齊全，這個早餐性價比不錯，建議辦理入住時購買（現場買9磅一位）

When we arrived, we kept being sent to the wrong room. Moved three times with two young kids who were very moody by the time we actually got into the right room. Staff are friendly but unfortunately they had something different on the system which didn’t give us a good start to the trip. Bathrooms and rooms are dated. Hardly any sockets and half of them not working. Parking is convenient but unfortunately when we put our car in the parking it was not giving out the tickets so they just approximated the charge of parking for me which I know I paid over for. The reception area is gorgeous, and breakfast is good. I’d probably look for a better hotel next time around though purely because of the rooms!

We booked this Holiday Inn at last minute due to a sporting event nearby. We recently stayed in another Holiday Inn which was excellent, so hoped that this would be the same. The on-site parking was also very important. On arrival at 3:30pm after paying for parking we were told at check in that the car parking space was not guaranteed to hotel guests. The hotel holds functions so it can get full in the evening, but not to worry there is a multi story car park a ten minute walk away!! We went to the rugby event not knowing whether we would be able to park at the hotel on our return. Our Executive room was a disappointment. The safe was not working, the wifi slow and inconsistent, the bed base was torn and the room generally needed a freshen up. It did appear clean. The room was not quiet. The room had a coffee machine as well a kettle etc for tea though No teabags. Only one bathrobe etc. Simple basics that were not right which were a disappointment. The reception staff were sympathetic, very helpful and we could sense their frustration that these simple things were not right.

Great stay, during the Christmas period. Short term booking notice was very convenient for me, easy check in and very comfortable suite. Felt like a home away from him. Pros: - Polite and happy to help staff - Right in the middle of Hammersmith, 5 minute walk from the station or the high street with shopping malls and a variety of shops - Nice, gated rock table garden with ashtrays out the front - Executive studio had a nice large modern room, bathroom, kitchen with flat screen and private veranda with table and ashtray - Left to your own devices to self cater which I enjoyed, housekeeping still asked to clean the room during my stay which is nice - Cooker/microwave, separate microwave, kettle, hidden mid sized fridge, fan, good heating, nice artwork, - Very comfy pillows and duvet, plenty of clean towels - Great mattresses for a perfect sleep - Large mirror and full sized desk in the room - Nice lighting and very atmospheric - Separate entrance to main hotel - Pots, frying pan, cutlery, wine glasses and mug was provided which was convenient - Managed to cook multiple elements of a dish with no smoke alarm triggers or problems - French doors onto the private dug out veranda was a very nice feature - It's only £10 per hour to extend check-out which I added an extra hour on so I have more time to leave with no complaints from the manager - Cost was very reasonable for the holiday season, made a great short 3 day stay very easy to book short notice Cons: - Not much to the hotel, 5 metre wide reception area by front door which is awkward - My suite was located downstairs, where there were also other guest rooms however the hallway looked like the cleaners storeroom and unkept. - Noise from hallway, slamming doors by other guests or housekeepers can be heard which would shake the TV - 5hr wait for a remote control for the TV - No toilet roll - Advertised a king sized bed, but it was two singles locked together - Other guests window located on large veranda, which didn't have cover from the rain. If the guests next door open the curtains you see the entire room vice versa which was the case - TV is on the wall with a extendable clamp, but it was unsturdy and unlevel. If you tried to balance it screws fell out of the clamp with plaster dust which I had to screw back in after trying to turn the screen on. I really enjoyed my stay with the hotel; which turned out to be more of a self catering, collection of mini apartments which suited me well. It was lovely to not have to leave the hotel for fresh air and to have to private outside area to the suite was a great touch for central London. Odd bits and bobs that could be fixed or more well presented, but that didn't bother my stay. I would 100% recommended the hotel and would stay again. Just be aware of the noise from the hallways entering the room, it's wasn't excessive but definitely noticeable.

Great stay. Easy to find and convenient location. Short walk from the closest underground station. Very small room but clean with good water pressure in the shower. Breakfast simple but satisfying - loved the auto-Nutella dispenser.

”The Sappire Hotel excels in providing an unforgettable experience. From the moment me and my husband step in, the opulent decor captivated us. The staff's impeccable service and the luxurious rooms all contribute to a stay that is nothing short of perfect. A true five-star experience!”

The staff is friendly and helpful and we received a personal welcome note as well as a free bottle of water and a magnet of London, when we arrived. The location of the hotel is great: Just a few minutes away from Shepherd's Bush underground and overhround station (Zone 2), around the corner are a small mall and several good restaurants. The breakfast was okay (Full English breakfast, continental breakfast and cerials), although some porridge and some more fruits would have been great. The room had a good size with sound-proof windows and it was great to have an AC. The bathroom is okay, but the water pressure isn't great (like everywhere in the UK). What we didn't like so much was the cleaning service. It could have been better: even after a few days the floor has still been pretty dusty. Still: we would recommend this hotel, as we had a good time.

Nous avons séjourné dans la partie résidence de l’établis*****t. La localisation est idéale afin de profiter de toutes les commodités du quartier telles que les restaurants et les meilleurs bars / Pubs du coin. Également, à quelques minutes seulement, vous aurez une station de métro vous permettant de vous rendre en centre-ville rapidement. Nous avons logé dans un somptueux two bedroom duplex de 74m2 au dernier étage. Ce fut juste exceptionnel. La décoration au sein de la chambre / Appartement est vraiment bien pensée et avec de superbes couleurs tout en restant classe et sobre. La cuisine est toute équipée avec plaque, frigo, congèle etc... Très pratique ! Avec une table de salle à manger, et le canapé très confortable, on s’y sent comme à la maison. Pas moins de 3 WC, 2 salles de bains, 2 chambres à coucher s’offrent à vous. C’est à l’étage que vous retrouverez, l’espace nuit. La literie est superbe un vrai petit nuage. Nous avons fortement apprécié les baies vitrées au sein de l’appartement, ce qui vous apportera une belle luminosité et une superbe vue sur le Shepherd’s Bush green Park. Le matin, le petit-déjeuner était succulent avec un large choix de produits de qualité. La décoration au sein de l’Hôtel est à la fois épurée et design. Le personnel a été très sympathique, professionnel et serviable dès notre arrivée. On ressent un vrai service lorsque l’on passe les portes. Nous ne manquerons pas de passer à nouveau au Dao By Dorsett lors de notre prochaine escapade londonienne ! Nous recommandons les yeux fermés.

It was a good hotel with all the amenities in the hotel. The size of the rooms are pretty small but okay for an individual. best part about the hotel was the location, it is very close to Airport ( you can just hop on the london bus ).