Hotel berhampiran The Hat Store, Houston

The room seemed clean. It was spacious. The bed mostly comfortable. The room mostly quiet. However, the decor is like stepping back in time to the 1980’s tv show “Dallas”. The bathroom has a bidet. The marble counters are beige with mauve lines…. And, it has paisley wallpaper. Yes, paisley! It is not necessarily worn, but just dated. Very strange decor. The unfortunate happening is that I was attending a conference that lasted until end of day Friday. However, we were forced to check out at noon. My colleague left her bag with the front desk and they lost it! The front desk folks seemed scattered and their excuse: they have over 100 bags to store! Ok, if they are going to host conferences, they need to have systems in place to handle the large groups and their luggage. What an unorganized mess. They eventually found the luggage near the front desk, not in a secured area. Also, the hotel has nothing nearby/walking distance. They have “galleria” in their name, but when I inquired how to get there… they said it is 3 miles away… a shuttle bus would take you and pick you up, after arrangements are made. 3 miles away… they took creative liberties in claiming the “galleria” in their name. Considering there is nothing nearby, I asked where their gift shop/sundry shop would be. The front desk pointed me to a tray of candy bars. Yes, one tray of candy bars was their “gift shop”. The conference was crowded in the meeting rooms and too many people crowded around the dining table. The food was typical hotel fare. All in all, the experience was just “ok”. I definitely wouldn’t choose to have a conference at this hotel. And, I definitely would not choose to stay here, if not for business and the conference. The experience was just “meh”.

Bertemu dengan beberapa rakan untuk sambutan hari lahir. Suka bahawa ia berdekatan dengan Dave N Busters. Bilik mungkin lebih besar dan lebih bersih tetapi saya sihat secara keseluruhan.

Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!

Stay was beyond excellent. The room was clean, fresh smelling and the bed super comfortable. Staff were friendly and professional. Shout out to David who gave us a warm welcome. Hotel does NOT charge for parking, which is highly unusual. The hotel offers a parking garage and surface parking behind the hotel. The location is very convenient. Without traffic it was only a 15 minute drive to downtown, 10 minutes to the Galleria and 10 minutes to Memorial Park. The challenge is navigating the frontage roads to actually get to the hotel, but Waze or Google Maps was spot on with the guidance. The hotel definitely has an older architectural style, but the rooms are super clean and well maintained. The concierge lounge is stocked with sodas, flavored water and snacks. Soundproofing was sufficient that we never were bothered by the freeway noise! We stay at dozens of hotels on an annual basis, and this hotel is simply one of the best run properties we have experienced. Definitely would recommend this property and stay here again.

Hotelnya cantik. Bilik itu mempunyai cebisan makanan kecil di atas lantai. Saya suka reka bentuk hotel. Kakitangan yang sangat baik di kaunter penerimaan tetamu.

Josh and Torey, the parking valets, were very nice and pleasant. They held open the door, popped the trunk of the car, and opened the car door for me. They got my car very quickly, too. As for the hotel, the front desk was also nice and helpful. The hotel was very clean and accommodating.

perjalanan perniagaan, bersih dan bagus walaupun perkhidmatannya bukanlah yang terbaik