Ulasan Melia Vinpearl Hue

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your experience and for your kind words about our location, spacious rooms, comfortable beds, and breakfast. We're thrilled to know you'd consider staying with us again.We deeply apologize for the inconvenience regarding the TV reception and the hair dryer's socket. Your feedback is invaluable, and we will address these issues promptly to ensure they meet the high standards we aim to deliver.Thank you for bringing these matters to our attention. We look forward to welcoming you back in the future for an even better stay!Warm regards,Linh Le (Mr.)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay at Melia Vinpearl Hue and found our location convenient. It’s wonderful that you had a comfortable experience and made the most of our pool and gym facilities.We truly appreciate your comments and look forward to welcoming you back for another enjoyable stay. If there is anything we can assist you with on your next visit, please don’t hesitate to let us know.Warm regards,Huyen Tran (Mrs.)Duty Manager

Jawapan daripada Pihak Penginapan: Dear HangThank you for sharing your delightful feedback about your recent stay at Melia Vinpearl Hue. We are thrilled to know you found our hotel to be perfect and enjoyed the excellent breakfast selection.Your kind words about the restaurant on the 33rd floor, highlighting its stunning views and inviting atmosphere, are truly appreciated. We take great pride in creating memorable dining experiences for our guests, and it is wonderful to see this reflected in your comments.We hope to have the pleasure of welcoming you back in the future for another exceptional stay.Best regardHung Ho (Mr) Assistant Front Office Manager

Jawapan daripada Pihak Penginapan: Dear Jianwei,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, the nearby mall, and especially the beautiful Skybar.We hope to have the pleasure of welcoming you back to Melia Vinpearl Huế for another memorable stay soon!Warm regards,Linh Le (Mr.)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Anshu,Thank you for your kind feedback! We’re delighted to hear that you enjoyed the wonderful city views and had a great time at our rooftop bar. It’s fantastic to know you found the hotel to be a great value for the price paid.We hope to have the pleasure of welcoming you back to Melia Vinpearl Hue for another memorable stay in the future.Warm regards,Linh Le (Mr.)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Mr Steven, Thank you so much for your wonderful review! We are delighted to hear that you had an excellent experience from check-in to check-out and that our staff's professionalism and attention to detail made your stay memorable.We're thrilled that you enjoyed your Premier room and found it spacious and well-equipped. It's great to know that the comfortable bed, luxurious pillows, and room amenities met your expectations. We're also glad you enjoyed the Sky Bar and found our staff accommodating throughout your stay.It's wonderful to hear that you felt valued as a guest and appreciated our central location. We are grateful for your high recommendation and look forward to welcoming you back on your next visit.Best regards,Trung Nguyen Thanh (Ethan)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Thuy Bao Duong,Thank you so much for your 5-star review! We're delighted to hear that you enjoyed our customer service and the amazing breakfast featuring authentic Hue cuisine and Western-style options.Your kind words inspire us to keep delivering exceptional experiences. We look forward to welcoming you back to Melia Vinpearl Huế soon!Warm regards,Linh Le (Mr.)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Valued guest, Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you found nearly everything to be in an almost perfect state during your stay.However, we sincerely apologize for the oversight you encountered with the cleanliness of the bed. Please rest assured that we take such matters very seriously, and we have addressed this issue with our housekeeping team to ensure it does not happen again in the future.Your comfort and satisfaction are our top priorities, and we appreciate your understanding and patience. We look forward to welcoming you back and providing you with an impeccable stay next time.Warm regards,Trung Nguyen Thanh (Ethan)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Valued guest, Thank you for choosing our hotel for your stay and for taking time to share your feedback. We are pleased to hear that you found our location advantageous and the rooms comfortable. It is also gratifying to know that the proximity of the shopping mall, being just a five-minute walk away, contributed to your convenience. We look forward to the opportunity of welcoming you back in the near future.Warm regards, Trung Nguyen Thanh (Ethan)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you very much for your kind words and for recognizing our team’s efforts during Typhoon Trami. It means a great deal to know that you felt safe, well-informed, and supported by our staff throughout the storm. At Melia Vinpearl Hue, our guests' safety and comfort are always our top priorities, and we are thrilled to hear that our service recovery efforts helped make your stay as comfortable as possible, even in challenging circumstances.Your appreciation of the team’s professionalism and dedication is truly heartwarming, and we’ll be sure to pass along your compliments to everyone involved. Thank you for your high recommendation—we look forward to welcoming you back for a future stay under brighter skies!Warm regards,Huyen Tran (Mrs.)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Mr. Mario,Thank you for your kind words and for choosing Melia Vinpearl Hue as your home every time you visit Hue! We are thrilled that our excellent location, top-notch facilities, and dedicated staff continue to enhance your stays with us. Your loyalty means so much to us, and it’s always a pleasure to welcome you back.We look forward to providing you with more wonderful experiences in the future.Warm regards,Huyen Tran (Mrs.)Duty Manager

Jawapan daripada Pihak Penginapan: Dear 豪华房Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our range of facilities met your expectations. Maintaining cleanliness and providing spacious accommodations are top priorities for us, and we're delighted that you found them to your satisfaction. As for breakfast, we're thrilled you found it superb! We believe starting the day with a delicious meal sets the tone for a great day ahead. We appreciate your feedback and hope to have the pleasure of hosting you again in the future!Warm Regards!Huyen Tran(Mrs.)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share such a wonderful review of your stay at Melia Vinpearl Hue. We are delighted to hear that you had an amazing experience with us, and it’s especially rewarding to know that our customer service exceeded your expectations.It’s fantastic to learn that you enjoyed the high-floor room with its sunset view, and we are glad we could assist you with the booking issue. Our team, particularly the Front Office Manager, was happy to help and ensure that your stay was seamless and enjoyable. Although you didn’t catch her name, we will make sure to pass along your kind words to the team.We are also pleased to know that our central location contributed to your safe and comfortable experience. We look forward to welcoming you back for another memorable stay.Warm regards,Linh Le (Mr.)Duty Manager

Jawapan daripada Pihak Penginapan: Dear Mr Raj Kumar, Thank you for your wonderful review! We are thrilled to hear that you had a great experience at our hotel and that you found the customer service excellent. Providing great value for money is important to us, and we’re so glad you felt it during your stay.We truly appreciate your kind words and look forward to welcoming you back on your next visit to Hue!Best regards,Trung Nguyen Thanh (Ethan)Duty Manager